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  • Archived

Sync not works

Hello! 2 weeks ago I re-installed Firefox and logged in as usual to my account to synchronize tabs, passwords e.t.c., but all data lost for unknown reason. Can you please… (read more)

Hello! 2 weeks ago I re-installed Firefox and logged in as usual to my account to synchronize tabs, passwords e.t.c., but all data lost for unknown reason. Can you please help to restore it? Thanks!

Asked by max33inbox 1 year ago

Last reply by Paul 1 year ago

  • Archived

new user. lost bookmarks already!

Today I was adding Firefox to my Mac, as I want to get rid of Safari. (I already was using Firefox on my Surface laptop, and have stopped using Edge). But I must have pr… (read more)

Today I was adding Firefox to my Mac, as I want to get rid of Safari. (I already was using Firefox on my Surface laptop, and have stopped using Edge). But I must have pressed the wrong button; after I installed Firefox on my Mac, I wanted to import the bookmarks I have been using from Firefox on the other laptop. Instead, I somehow imported the Safari bookmarks to Firefox--I didn't want those! Then I went to the Surface laptop, and when I pulled up Firefox (I was signed in already from yesterday) it had also changed all my bookmarks to the Safari version---oh noooooo! Is there a way I can reverse everything and go back to the earlier version of Firefox with the bookmarks I want to use--not the ones from Safari? I am not going to touch anything else--afraid to make it worse! Thank you.

Asked by Mr.Stevenson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Javascript/Apps/automation

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being… (read more)

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being denied but even that doesn't work now and I haven't changed any setting prior to getting that error message so it must have been something you guys did.

Asked by dbrown0078 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN. Safari and Firefox work with my other ISP but when I get on Starlink they are de… (read more)

It appears that Starlink has blocked my Firefox browser, Safari browser, and Mullvad VPN. Safari and Firefox work with my other ISP but when I get on Starlink they are dead. I've been working on the internet since 1975 @ UCSB (one of the four original ARPANET campuses.) About the only way this could happen is the ISP. Only other possibility is "man-in-the-middle." I can check for that and there is no sign that is not happening.

I would like you to repair this or I will abandon Firefox.

Asked by wfk2975019672 1 year ago

Last reply by Dropa 1 year ago

  • Archived

how do i instal a password protect bookmark folder win 11

I'm having difficulty in installing a password protect to one of my Firefox folder. Do I download the add-on or what? Can I also save that password somewhere on my PC Win… (read more)

I'm having difficulty in installing a password protect to one of my Firefox folder. Do I download the add-on or what? Can I also save that password somewhere on my PC Win 11 Thanking whoever can assist me in advance. Regards Leroymaximus

Asked by PEDRO 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Search Bar issue

When i try to search anything in the bottom search bar it shows up in the address bar. Reinstalled browser didn't fix the issue. Please help with fixing the issue as it w… (read more)

When i try to search anything in the bottom search bar it shows up in the address bar. Reinstalled browser didn't fix the issue. Please help with fixing the issue as it was working fine until this morning.

Asked by mingshenglin 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox 108.0.2 Update goes haywire

This is not so much a question as it is feedback to the developers Normally, Firefox updates always proceed without incident Yesterday, after installing Firefox 108.0.2… (read more)

This is not so much a question as it is feedback to the developers

Normally, Firefox updates always proceed without incident

Yesterday, after installing Firefox 108.0.2 in the ‘usual’ manner, things went a little haywire. The result was there was evidently two instances of Firefox ‘active’, even though the app was not open. Attempting to Force Quit them failed (“app in use”). Only after logging out of my computer account and logging back was I able to Force Quit, the, now, one instance of Firefox still in evidence. I restored v. 108.0.1 using Time Machine.

The ‘usual’ update manner consisted of Firefox notifying me the update was available and downloading the version, then restarting Firefox via the Firefox > About Firefox dialog.

The two instances appeared when displaying the ’switch app’ listing of open apps via CMD-TAB and in the Force Quit dialog

The incident was so gnarly, I’m hesitant to try installing the update again.

macOS Monterey 12.6.2 iMac (Retina 4K, 21.5-inch, 2017)

Asked by jeffs17 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox will not allow me to log into certain websites

When I try to log into Twitch.tv or Netflix I get an error saying that the browser is not supported. When I hit F12 on my Windows computer to view the console for the bro… (read more)

When I try to log into Twitch.tv or Netflix I get an error saying that the browser is not supported. When I hit F12 on my Windows computer to view the console for the browsing session, Twitch.tv is giving a 400 error. I have attached the text from that error. I already contacted Twitch and they said the problem was my browser, not their platform. I have attached an image of the connection error.

Here are some things I have tried to fix it:

  • cleared all data from the browser including cache and cookies
  • tried private session browsing and it still did not allow me to log into Twitch or Netflix
  • deleted all addons and extensions
  • disabled my antivirus and windows firewall
  • used a different DNS server and tried an automatically set DNS, still doesn't work.
  • reinstalled Firefox

Asked by dreamofadiemus 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Bookmarks not active

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. W… (read more)

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results

Asked by Mike Upman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The operate is insecure when caching

I'm facing the problem of insecure when using caching on Firefox It's normal when tracking protection is turned off But we can't ask users to turn it off every time they … (read more)

I'm facing the problem of insecure when using caching on Firefox It's normal when tracking protection is turned off But we can't ask users to turn it off every time they go to our website const newCache = await caches.open('new-cache'); I can't open cache by this method

Asked by laptopdienthoai1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved my profile before i formated my PC. Addons not showing up?

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would … (read more)

From my understanding all my settings would be transferred after saving my profile but after setting everything up i noticed my addons are gone/not activated. This would not be much of an issue besides that i can't seem to find some of the addons i use.

Any way to manually fix this?

Bookmarks etc worked.

Asked by Makta 1 year ago

Last reply by cor-el 1 year ago

  • Archived

my firefox was hacked 6/19/22 I want to know who

I absolutely need to know who. Who hacked. Keep getting run around. Suggest dark web for someone to find out? Extremely important my pysical safety is at risk. I found a … (read more)

I absolutely need to know who. Who hacked. Keep getting run around. Suggest dark web for someone to find out? Extremely important my pysical safety is at risk. I found a install I did not do.

Asked by timkelli 1 year ago

Last reply by Paul 1 year ago