All Products Support Forum

The page you are trying to view cannot be shown because an error in the network protocol was detected. Why do i keep getting this message only on firefox but all my other web browsers work fine when doing web searches

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

I recently switched from Brave to FF. An annoying problem is that whenever I click web links in external programs such as Microsoft Teams, Outlook etc Firefox always opens it in a new window instead of a new tab like Brave did. Also the window it opens does not have my extensions enabled, indicating that it is some form of incognito or web view window or something? These are my settings.

How can I solve this issue?

Every day when I go to work with my laptop which has Fedora 36 installed, I open up Firefox in order to fill the "IT Checklist" where I need to visit a couple of local intranet websites in order to fill upbound threshold and inbound threshold.

I see weird Firefox behavior when it comes to, "Firefox remembering past logins". Let's say, I went to a website that has a URL like 20.200.30.200, and a password 1234.

Every time I try to log in to this website, Firefox asks if I want to update my password !! Something which I don't understand. Neither I am changing the password, nor I have written a different password to update with.

Every time Firefox try to update the password of this website with a random long string of character, which is out of my mind. I have to be careful each time and press "Don't Update" option.

On a normal website (let's say Facebook.com) there is no such problem. But when it comes to a local website, Firefox behaves very differently.

There is another website called 20.0.20.1. Its username is root and the password is 4321. But when I try to login in, only the password section is auto-filled, the username section needs to manually be written. Even though about:logins see both domains saving their respective username and password, when it comes to serving users, it sucks misbehave a lot.

Clearly, there is a fundamental problem in Firefox when it comes to handling how logins are saved and served to the user.

I really hope that Firefox 109 fixes this issue and handles the local website properly.

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Since Firefox's newest update, I can no longer use Twitter to retweet with a quote. I can click on it, bring up the tweet, and I can add to it with my response, but I can't scroll down to where it actually says "Tweet". The scroll bar is absolutely "dead". It will not move. Nor can I click on the down arrow at the bottom of the scroll bar; that doesn't work, either. There's absolutely no way to get down to where I need to go to retweet. I have tried to replicate this using both the Edge and Chrome browsers, but they work fine. It's only Firefox that seems to have this problem. I've tried emptying history, clear cache & cookies - both in Twitter and on my entire computer, from the Firefox browser. Nothing works. It must be some kind of glitch that came with the new update. Please fix it! I've used Firefox as my main browser for several years now, but with all the glitches that are coming with new updates, including the "slow as molasses" page loading (again, ONLY in Firefox, NOT in other browsers) I'm having to use Edge and Chrome more and more. Eventually I suspect I won't be able to use Firefox at all if they don't fix this stuff.

Since the last Firefox update to 108.01, or that is when I first noticed this problem. When I have many tabs open right to the end of the tab bar the new tab + disappears off the screen. The more tabs I open it does correctly automatically reduce the width of the tabs but pushes the + tab off to the right, this never use to happen before it always kept the new tab + in view.

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the scope--since I don't use a smartphone., etc., anyway!

We should be cautioned that this 108.0.1 upgrade is a complicated one. At midnight I just wanted to do a SIMPLE update (release notes listed just one item), shut it off and hit the sack --not be swamped with all the myriad new choices and features to learm! --as I now see.

Which files/folders in .mozilla could I safely exclude from backups? My goal is to reduce clutter in my backup logs. For example, most of my backup logs are entries of things in "storage" and "weave". If this will regenerate should I have to restore, I would rather exclude it.

Please help. I've been trying every solution I've seen online to correct this but nothing works. I get that error message saying I'm offline with YouTube. Only on Firefox browser. I've turned off my add blockers and other add-ons but nothing helps. I've refreshed Firefox, dumped cookies etc. I'm running windows 10 and always get the latest version of Firefox. I use YouTube for my video entertainment instead of TV and am becoming extremely aggravated. Thank You, C.J. Johnson.

Using Firefox v108 Win10.

When I do a search on eBay I get a search result page. Everything is fine.

The problem is, when I click on an item to get details, the address bar shows an exclamation mark on the lock icon. The message says, "Connection not secure. Parts of this page are not secure (like images)." It continues to say, your connection to this site is not private. Information you submit could be viewed y others (like passwords, messages, credit cards, etc.) "Your connection is not private and information you share with the site could be viewed by others."

No way am I using eBay like this. Date and time are good, cleared cache and restarted numerous times, rebooted modem/router couple times and ran cCleaner. The home page and search pages are ok. The problem is when I click on an item to get details.

Microsoft Edge works fine. I don't get the exclamation mark on the lock icon or the security message when using Edge. Called eBay and they said everything is ok but put in a work order... been months and never heard back from them. Comments/suggestions?

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Password for Thunderbird. Please can you help me? I'm sorry, I'm really a "Greenhorn" in using a Computer. Kind regards, sincerely Jörg Hager

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Trying to load .mil webpages (specific case in image) present an MNP error. For context; VPN on, connected to US server Same site tested in edge with VPN works. If anymore information is needed I can provide, thank you and happy holidays!

Site only loads in 'safe' mode. Will not load otherwise - how can I find error?

Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/

thank you

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it does nothing. The Firefox on my two android devices still have the logins intact is there a way to send them to the Windows version?