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  • Archived

keep getting this message trying to google search

The page you are trying to view cannot be shown because an error in the network protocol was detected. Why do i keep getting this message only on firefox but all my other… (read more)

The page you are trying to view cannot be shown because an error in the network protocol was detected. Why do i keep getting this message only on firefox but all my other web browsers work fine when doing web searches

Asked by melvinbdl 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Browser Crashing with Unreadable Fonts

Hi!, i cannot find a solution for browser crashing and reloading with unrealable characters and herewith attached screen shot for your reference. As I remember, this inc… (read more)

Hi!,

i cannot find a solution for browser crashing and reloading with unrealable characters and herewith attached screen shot for your reference. As I remember, this incident happening from version 107. Kindly assist to fix this issue.

Thank You! Regards, AR

Asked by Abdul Rahman 1 year ago

Last reply by Abdul Rahman 1 year ago

  • Archived

Where do I file a Right To Forget request?

I'm doing some housekeeping and I noticed it's been literally more than 4 years since I've been locked out of the Firefox account associated with my real email address, y… (read more)

I'm doing some housekeeping and I noticed it's been literally more than 4 years since I've been locked out of the Firefox account associated with my real email address, yet the account still exists. After 4 years. I have to assume my personal information is still there as well. I'd rather not file legal complaints to draw attention to this issue. Who can I contact to have that account permanently deleted?

Asked by nader.firefox 1 year ago

Last reply by nader.firefox 1 year ago

  • Archived

Browser crashes and pages not opening

About 6 weeks or so ago, I began finding messages intermittently on my screen when I got up in the morning. It would state that Firefox had crashed and needed to be resta… (read more)

About 6 weeks or so ago, I began finding messages intermittently on my screen when I got up in the morning. It would state that Firefox had crashed and needed to be restarted or closed. It would transmit error information first in either case. Firefox has sent updates a few times since, and if I had the browser closed it would update upon being opened. The original problem is still there and now I have an additional problem. The first problem was a nuisance but the second is not acceptable. My email service is fastmail which I have used for many years. Sometimes I will open an email and need to click to go to another location. My problem is that I will click to do so and I get left with a blank screen and I never arrive where i am trying to go. It never reports any kind of an error. If I use Microsoft Edge everything executes as it should. That tells me there is no problem with the emails. the email provider, and takes the problem back to Firefox. When you sent an update you may have reset my settings. It seems like it sees opening the new page I am going to is likened to blocking a popup window. I am going to guess it is treating every page I attempt to open via the page I am on like a popup window. This problem is somewhat inconsistent. Sometimes it executes just fine. I get 80 to 100 emails each day and this feature not working properly is very aggravating. Example: I open a Kohls ad email or a Sam's Club ad email and click on the object I am interested in. However, all I get is a blank page and no errors reported. It may or may not execute properly if I go directly to the retailer and not through the email service. Yet it works fine if I use Microsoft Edge for the same procedure in the same email or even if I go to the retailer's webpage directly rather than through an email. Same results, Edge works fine, Firefox doesn't work. Help me out here please.

Asked by Hotwheels65 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Address bar doesn't fill every webpage correctly

So, migrating after more than 10 years in chrome I'm currently struggling with the function that completes a webpage while you type (it happens in some webpages, not all)… (read more)

So, migrating after more than 10 years in chrome I'm currently struggling with the function that completes a webpage while you type (it happens in some webpages, not all). For instance, if I start typing "www.itau", firefox doesn't fill with a known webpage (www.itau.cl). This behaviour is different for, say, typing "www.sa", in wich case firefox fills the missing letters to (www.santander.cl).

I've tryed to delete the suggestion "www.itau" from the address bar with shift + delete, but this isn't a webpage suggestion, so it does nothing.

I'm leaving two screenshots to show.

Sorry for any spelling error, english ain't my main language.

Asked by faeterov 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Tabs Relocated Spontaneously to the Bottom of My Window..

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open … (read more)

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open unless I close the current one. My tab bar is gone entirely and was up-top as it's always been, just under the URL box.

I didn't hit any key combos that I know of that would cause this, and I can't seem to find anyone else with the same problem when I search for a solution. Does anyone know what I can do to fix this?? It's very odd and annoying, I've never had it happen before now..

I took a screen-shot of the problem, showing what happens when I open a site or any tab:

Thank you very much for taking a look and any help with this strange issue,

-Chris

Asked by deadbolt1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

login help

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks. … (read more)

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks.

Asked by lonzomac 1 year ago

Last reply by Dropa 1 year ago

  • Archived

New Tab Page

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my… (read more)

Is there a way that I can recover my New Tab page setup (just the new tab page) from a Macrium Reflect backup of my OS disk? I recently did some cleanup that cratered my FireFox profile (developer and beta also). I would like to somehow recover just the New Tab page setup from the os backup. Any solution? Thanks for your help.

Asked by Grumpy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

sign in did not accept 6 digit code

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me I'm also having trouble with the browser: when I left my desk this morning … (read more)

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

Asked by nancy68 1 year ago

Last reply by cor-el 1 year ago

  • Archived

import danych logowania z pliku csv

Witam, Wykonałem eksport danych logowania z kompa (plik csv) i chciałem zaimportować na lapka. jak to zrobić?. Jedyne co to mi się wyświetla import danych z innej przeglą… (read more)

Witam, Wykonałem eksport danych logowania z kompa (plik csv) i chciałem zaimportować na lapka. jak to zrobić?. Jedyne co to mi się wyświetla import danych z innej przeglądarki. Przeglądarka Firefox 108.0.1 Z góry dziękuje za pomoc Pozdrawiam

Asked by jacoplaco548 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox closes when I try to ask question

Windows 7 ultimate with latest Firefox version: Started having problems with being unable to save or edit bookmark in firefox. When I attempt to obtain info through mo… (read more)

Windows 7 ultimate with latest Firefox version: Started having problems with being unable to save or edit bookmark in firefox. When I attempt to obtain info through mozilla solutions, firefox closes.

Asked by richardeeni 1 year ago

Last reply by richardeeni 1 year ago

  • Archived

in upgrade to 108.0.1, halted process to :"sync to phone" at 33%; How do I get that process killed?

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the sc… (read more)

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the scope--since I don't use a smartphone., etc., anyway!

We should be cautioned that this 108.0.1 upgrade is a complicated one. At midnight I just wanted to do a SIMPLE update (release notes listed just one item), shut it off and hit the sack --not be swamped with all the myriad new choices and features to learm! --as I now see.

Asked by GuyinCM 1 year ago

Last reply by cor-el 1 year ago