All Products Support Forum

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

I can no longer play WORDLE on Firefox - I get a blank page I have to use CHROME to play and PREFER to use FIREFOX

I have tried clearing all cache & cookies

Please HELP

Hi in Google search on Firefox in android when I type Cube Legal in the search at the top my Google business appears but it has a random picture of an alien. But on desktop or on other browser it is not there? We have nothing to do with this picture nor has it been uploaded. How do I get rid of it. There is a random Link to the picture for base64 decoder whatever that is?

Getting GSoD IRQL_NOT_LESS_OR_EQUAL, process firefox.exe

I need some help with this one. Happening at least 5 times a day. I can provide more info if needed. I've also opened a question on Microsoft's board. Thanks in advance.

From WinDBG of Memory.dmp

PROCESS_NAME: firefox.exe

TRAP_FRAME: fffffd837bfb1ef0 -- (.trap 0xfffffd837bfb1ef0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffff918ba174a801 rbx=0000000000000000 rcx=00000000ffffff00 rdx=0000000000001002 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8057b01ca09 rsp=fffffd837bfb2080 rbp=fffffd837bfb20f9

r8=0000000000001002  r9=0000000000000000 r10=0000000000012eed

r11=0000000000000147 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc NETIO!StreamInvokeCalloutAndNormalizeAction+0x239: fffff805`7b01ca09 4183795003 cmp dword ptr [r9+50h],3 ds:00000000`00000050=???????? Resetting default scope

STACK_TEXT: fffffd83`7bfb1da8 fffff805`76e33fa9  : 00000000`0000000a 00000000`00000050 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffffd83`7bfb1db0 fffff805`76e2fee8  : 00000000`00000002 00000000`00000000 00000000`00000000 ffff918b`96d694b0 : nt!KiBugCheckDispatch+0x69 fffffd83`7bfb1ef0 fffff805`7b01ca09  : fffffd83`7bfb21f8 fffffd83`7bfb20f9 fffffd83`7bfb21c0 ffff918b`a174a8f0 : nt!KiPageFault+0x468 fffffd83`7bfb2080 fffff805`7b01c0db  : ffff918b`a174a8f0 ffff918b`a174a820 ffff918b`a174a801 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x239 fffffd83`7bfb2150 fffff805`7b019c7b  : ffff918b`54de0014 fffff805`c5464e40 ffff918b`00000000 fffffd83`7bfb2ae8 : NETIO!StreamProcessCallout+0x2c7 fffffd83`7bfb2280 fffff805`7b018d2d  : ffff918b`52a40014 fffffd83`7bfb2ae8 fffffd83`7bfb2b10 fffffd83`7bfb2990 : NETIO!ProcessCallout+0xa4b fffffd83`7bfb2400 fffff805`7b017a3e  : fffffd83`7bfb26a8 fffffd83`7bfb2630 fffffd83`7bfb2b10 ffff918b`adf438f0 : NETIO!ArbitrateAndEnforce+0x59d fffffd83`7bfb2530 fffff805`7b015525  : fffffd83`7bfb2ea8 fffffd83`7bfb29e0 fffffd83`7bfb29e0 00000000`00000000 : NETIO!KfdClassify+0x33e fffffd83`7bfb28e0 fffff805`7b015128  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!StreamClassify+0x279 fffffd83`7bfb2a80 fffff805`7b014b06  : ffff918b`94f4a320 ffff918b`598d1ac0 00000000`00000000 00000000`00000014 : NETIO!StreamCommonInspect+0x2ac fffffd83`7bfb2e60 fffff805`7b1d69db  : ffff918b`a30de4b0 ffff918b`a30de4b0 fffffd83`7bfb2f60 fffffd83`7bfb2f80 : NETIO!WfpStreamInspectSend+0x256 fffffd83`7bfb2ef0 fffff805`7b1d6275  : 00000000`00000000 00000000`00000000 ffff918b`a5a17f68 ffff918b`a5a17f68 : tcpip!TcpEnqueueTcbSend+0x74b fffffd83`7bfb3010 fffff805`76c9746a  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff918b`55ffe140 : tcpip!TcpTlConnectionSendCalloutRoutine+0x25 fffffd83`7bfb3050 fffff805`76c973dd  : fffff805`7b1d6250 fffffd83`7bfb3130 ffff918b`9da2b370 ffff918b`ae592ab0 : nt!KeExpandKernelStackAndCalloutInternal+0x7a fffffd83`7bfb30c0 fffff805`7b20c01d  : ffff918b`aaa02000 fffff805`76c9a235 ffffffff`ffffffff 00000000`00000032 : nt!KeExpandKernelStackAndCalloutEx+0x1d fffffd83`7bfb3100 fffff805`7db93070  : ffff918b`9da2b370 fffffd83`7bfb3a60 ffff918b`8ba143f0 ffff918b`9e0d85e0 : tcpip!TcpTlConnectionSend+0x8d fffffd83`7bfb3170 fffff805`7db96989  : ffff918b`8ba143f0 fffffd83`7bfb37b0 00000020`0bb5e960 fffff805`7749a87f : afd!AfdFastConnectionSend+0x550 fffffd83`7bfb3350 fffff805`770c951e  : 00000000`00000000 00000000`0001201f fffffd83`7bfb3a60 ffff918b`ae592aa0 : afd!AfdFastIoDeviceControl+0xfa9 fffffd83`7bfb36f0 fffff805`770c7ab6  : 00000000`00000001 ffffb522`3b58b573 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x46e fffffd83`7bfb3900 fffff805`76e33965  : 00000000`80004004 000001b7`591c1180 000001b7`069eed90 000001b7`59152f80 : nt!NtDeviceIoControlFile+0x56 fffffd83`7bfb3970 00007ffd`1574ee54  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000020`0bb5e988 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`1574ee54

SYMBOL_NAME: NETIO!StreamInvokeCalloutAndNormalizeAction+239

When trying to access the toms hardware forum link: https://forums.tomshardware.com/

It says that that the page isnt "redirecting properly". In chrome it works fine. I've tried disabling all add-ons and clearing cookies and site data, and the problem still percists.

I've screen recorded the problem if it helps: https://drive.google.com/file/d/1b3xF4e5l0Cvgre3ixJcza6r2M3QzumzW/view?usp=sharing

Thanks in advance, Tom

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???

'Tell me how to stop the installation of unwanted shortcuts .' I was on the computer and I discovered a new shortcut had been placed on my Foxfire browser opening page. I did not place it there so I opened it up. It took over my computer. A supposed "Apple Security Alert" came up wanting me to call a number. It cautioned me about trying to shut down or restart.

I checked with Apple to discover that no such warning was issued.  The alert said not to try to restart my Mac mini as lost files and data could result and harm to my computer.  I took a chance and unplugged my computer, turned it back on and selected my profile not the "guest" opening.  I enter my password, it started up, I opened Foxfire browser and the thing locked up again.  I went through the process again but this time before opening further I selected a restart.  Went finished I was able to open Firefox and found the shortcut that was the guily party.  It was Titled - clownfish-app-nx84d with a URL https://clownfish-app-nx84d with what appeared a million ofter letters to long to get.  I went to the browser settings to play with the shortcut functions but to no avail.  Surely there is some way to only allow for personally programed  shortcuts and no auto placement by the browser.  Email me at eugenebowden01@gmail.com if someone has an answer.

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www.nordstrom.com Thank you.

Youtube live streams work fine on windows, but they don't work at all under Linux. Firefox is up to date on both my operating systems that I dual-boot. Getting an NS_BINDING_ABORTED error in the network console. I deleted my profile to be sure it wasn't due to any extensions or settings I've changed, and the problem remains. The Linux itself is also a fresh installation, and I had to download a tgz version and remove the snap to get the latest, because Ubuntu was stuck at 99.

Hi. So in desktop OpenGL it is totally valid to write the following in order to flip the frame vertically into dst buffer:

 glBlitFramebuffer(0, h, w, 0, 0, 0, w, h, GL_COLOR_BUFFER_BIT, GL_NEAREST));

In WebGL if I do this:

gl.blitFramebuffer(0, h,w,0 , 0, 0, w, h, gl.COLOR_BUFFER_BIT, gl.NEAREST);

I am getting WebGL warning: blitFramebuffer: If the source is multisampled, then the source and dest regions must match exactly.

Similar error is reported in Chrome.

When I am looking into the related C++ code I can see this:

        if (dstX0 != srcX0 ||
           dstX1 != srcX1 ||
           dstY0 != srcY0 ||
           dstY1 != srcY1)
       {
           webgl->ErrorInvalidOperation("%s: If the source is multisampled, then the"
                                        " source and dest regions must match exactly.",
                                        funcName);
           return;
       }

I am not sure why this restriction has been imposed. GLES2/3 support this kind of dimensions setup with no errors. Can someone explain the reason behind this? And if it is a bug/missed functionality, where should it be reported?