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  • Archived

Firefox Sync question

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time … (read more)

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time

Asked by danick.barboza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox distorting images when printing

Hi. Firefox is distorting any images when printing. It will correctly print plain text but anything with images gets distorted. The distortion is caused by the image bein… (read more)

Hi. Firefox is distorting any images when printing. It will correctly print plain text but anything with images gets distorted. The distortion is caused by the image being highly magnified.

I am using Version 104.0.2 on a MacBook Pro running Monterey 12.4.

I have:

  • Checked to see how the same images print in different browsers - no problems
  • Checked printing from the computer after downloading - no problems
  • Cleared the saved print settings
  • Refreshed Firefox
  • Cleared the start up cache

I am now out of ideas.

Can you assist me in getting Firefox to print as before? Never had this problem in years of usage.

Thanks, Nick

Asked by nick169 1 year ago

Last reply by cor-el 1 year ago

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Melaleuca

When I log onto www.melaleuca.com I can navigate through all the products but I CANNOT see the product description! I won't order anything unless I can see the label ing… (read more)

When I log onto www.melaleuca.com I can navigate through all the products but I CANNOT see the product description! I won't order anything unless I can see the label ingredients, quantity, etc. When I double click on the product, all that happens is a blue border appears around the item and that is all. Can you fix this? I've added melaleuca to the add-ons list, but that did not help.

Asked by wood4170 1 year ago

Last reply by cor-el 1 year ago

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Shortcuts on open tab

I seem to have no control over what shortcuts appear on my opening tap page. Some sites are appearing there I have not accessed or have no account with. I am not sure how… (read more)

I seem to have no control over what shortcuts appear on my opening tap page. Some sites are appearing there I have not accessed or have no account with. I am not sure how these merchants are accessing FF. I refreshed and also tried a few things I've found here and no luck. How do I remove shortcuts I do not want and stop sites from adding shortcuts?

Asked by plumisl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost All History, Passwords, Bookmarks

I have attempted to restore my bookmarks from the Manage Bookmarks tab using Restore and selecting the available option (only 1 available), but it fails to restore my boo… (read more)

I have attempted to restore my bookmarks from the Manage Bookmarks tab using Restore and selecting the available option (only 1 available), but it fails to restore my bookmarks. I lost history and passwords as well. I am running Firefox 104.0.2 on a 2015 Apple Macbook Pro. This is also the case on my 2018 Apple Macbook Pro as well.

 Also cannot restore from Old Firefox Data that is on my Desktop.
 I rarely use the 2018 Macbook, so this must be due to a software update of some sort since it is effecting both machines.

Asked by dynabru 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

HELP! I do not know how I did it but I managed to remove my bookmarks from the my tool bar

I do not know how I did it, but I managed to remove my bookmarks from the my tool bar and tried every answer I could find in the support topics. I use the bookmarks co… (read more)

I do not know how I did it, but I managed to remove my bookmarks from the my tool bar and tried every answer I could find in the support topics. I use the bookmarks constantly and I need some help... I am lost.

Asked by travelingtress 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

important part of screen ... .. bleached out often can't see lines of input mask 'boxes' ..

Running Win 10, appearance of screens bleached out ...on main MS page photo and background colored yet popout square white/bleached out ... can't see lines of input mask… (read more)

Running Win 10, appearance of screens bleached out ...on main MS page photo and background colored yet popout square white/bleached out ... can't see lines of input mask to know where to say 'help' ():>[ I can change the colors all around but in mail services it is all a guessing game. At one time these areas were contrasting colors to help very old eyes ... now only white seems possible Changing to the dark blue 'theme' just now seems to have helped a bit however I would like the background color a light tan to get away from the terrible glare /eyes strain screen shots attached are from Proton input mask. NEW Aggravation: ON this support input page is a box to "check" to be notified of any responses ... I can't "check" the box ():>[ Please notify TimHoHere@pm.me or TimHoHere@gmail.com

Asked by TimHoHere 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, h… (read more)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

when printing a document it prints out very large, even if I click on fit to page.

I need to be able to print any document without having issues of enlargement of words or images. When I print with chrome the documents come fine. When I try to print wit… (read more)

I need to be able to print any document without having issues of enlargement of words or images. When I print with chrome the documents come fine. When I try to print with firefox everything is enlarged 3x. This issue just started happening within a few days or so. Please help.

Asked by myradib 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmark menu

I downloaded Firefox; I had problems with my computer and erroneously thought it might be the browser, so I deleted Firefox. Now i re-downloaded Firefox. How can I get my… (read more)

I downloaded Firefox; I had problems with my computer and erroneously thought it might be the browser, so I deleted Firefox. Now i re-downloaded Firefox. How can I get my bookmarks menu back to the latest download? Thanks you for any help!!

Asked by ronduplain 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

font size in Firefox menus, search panel, etc is tiny

Windows 11, FF 104.0.2, 3000x2000 display, 200% Scale in OS. There seems to be no way to make the font in the menus, bookmarks, search window (basically the UI) readabl… (read more)

Windows 11, FF 104.0.2, 3000x2000 display, 200% Scale in OS.

There seems to be no way to make the font in the menus, bookmarks, search window (basically the UI) readable. See image. The fonts remain tiny, no matter what I do. If I use layout.css.devPixelsPerPx it makes the icons in the toolbar bigger but has minimal effect on the font size. Any suggestions?

Asked by ellis.robin 1 year ago

Last reply by TyDraniu 1 year ago