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  • Archived

Firefox processes are not shutting down properly.

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window? Pl… (read more)

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

Asked by lindi.burroughs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox opens in small window-104.0 (64-bit)

8/24/2022 for the last week Firefox has been opening in a small window in the left corner of the screen. I found the "fingerprint" suggestion, but that did not apply to … (read more)

8/24/2022 for the last week Firefox has been opening in a small window in the left corner of the screen. I found the "fingerprint" suggestion, but that did not apply to my case. I stopped using Firefox as the default browser for a while, but when selected it for specific instances, still the same issue. This AM I upgraded to version 104.0, still the same problem.

Thanks in advance, Dave

Asked by DrDively 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hacked using an alternate Gmail account

My ex apparently had set a Gmail email address to my phone without my knowledge and then wiped it after downloading everything when we broke up. How do I get it off my p… (read more)

My ex apparently had set a Gmail email address to my phone without my knowledge and then wiped it after downloading everything when we broke up. How do I get it off my phone

Asked by nlmvault 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox "Import Logins by File" will not execute since Update 104.0

I just discovered that I cannot any longer import logins by a file. The procedure just does not execute. It appears that this was broken in Firefox update to 104.0 (at le… (read more)

I just discovered that I cannot any longer import logins by a file. The procedure just does not execute. It appears that this was broken in Firefox update to 104.0 (at least that is the update where I discovered the problem).

I use "import logins by file" fairly often to update Firefox logins on my laptop from the Firefox logins on my desktop--instead of using "Firefox Sync".

Asked by JWP 1 year ago

Last reply by Terry 1 year ago

  • Archived

When I update my website they can't be seen by the public. When I press the update button I get a message saying it can't update as another website has embedded it. What can be done to rectify this problem please?

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem pl… (read more)

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem please?

Asked by benfleettheatreschool 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why does the NOAA GOES satellite weather not load anymore?

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GO… (read more)

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

Asked by isr555 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am old [85] and nearly blind and I do not understand why I cannot access my GiffGaff accounts

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try … (read more)

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try I cannot get on to their system. Is there some form of block in my firefox system that will not allow me - I am told I need to allow them, but I simply do not understand how? Where are Preferences and how do I access them?

  • Archived

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't recover Thunderbird after a crash.

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.… (read more)

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Asked by handejel 1 year ago

Last reply by david 1 year ago

  • Archived

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox freezing when trying to add attachments on Gmail messages and other issues

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fin… (read more)

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.