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  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Protecting cookies from select sites

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and require… (read more)

How do i protect cookies from being deleted in mozilla firefox? I have one account that "doesn't recognize my device" when I enter my user name and password, and requires them to contact me with a code every time I try to log in...It is very annoying!!

Asked by wetazz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (read more)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 1 year ago

Last reply by pentaquark 1 year ago

  • Archived

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (read more)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 1 year ago

Last reply by CarolinaPavers 1 year ago

  • Archived

What's new in Firefox Daylight 100.1.1 (What's new in Firefox that hasn't been explained yet...)

Firefox Daylight 100.1.1 Debug menu >>> Secret Settings: 1. ¿Para qué sirve "Habilitar Consola"? 1. ¿What is "Enable Contile" for? 2. ¿Para qué sirve "Habili… (read more)

Firefox Daylight 100.1.1

Debug menu >>> Secret Settings:

1. ¿Para qué sirve "Habilitar Consola"?

1. ¿What is "Enable Contile" for?

2. ¿Para qué sirve "Habilitar la Continuidad de la Tarea"?

2. ¿What is "Enable Task Continuity" for?

Asked by Man in the Moon 1 year ago

Last reply by Paul 1 year ago

  • Archived

Feature on web site not working when using Firefox only

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS a… (read more)

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Asked by gaemmershy 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FF uses all 4 GB RAM

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF … (read more)

FF uses all memory. I start computer. Start FF to blank page. No Internet connection. No other programs running. Ran memtest before - all Crucial RAM good. If I leave FF on, doing nothing all RAM will be used. Linuxmint 20.3, FF 100. Does this happen with Windows or Mac?

Asked by borgward 1 year ago

Last reply by Tan Chee Keong 1 year ago

  • Archived

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Too secure to use?

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work a… (read more)

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

Asked by sharon.lusk 1 year ago

Last reply by FredMcD 1 year ago