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EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 4 months ago

Last reply by Terry 4 months ago

Backing up Thunderbird

I just need to do a simple backup or Thunderbird from one computer and put it onto a new computer. I used to be able to us MozBackup, but it is no longer available. Why i… (read more)

I just need to do a simple backup or Thunderbird from one computer and put it onto a new computer. I used to be able to us MozBackup, but it is no longer available. Why is there no simple way to backup Thunderbird? Thanks Dave

Asked by dhwolfer 3 weeks ago

Last reply by david 3 weeks ago

Where are the server account information stored in the profile / registry in windows

My setup Portable Thunderbird Running from : \portable\thunderbird Profile Directory: My Documents\Emails Windows 10 Home Message Accounts: Multiple approx. 10 Message M… (read more)

My setup

Portable Thunderbird
Running from : \portable\thunderbird
Profile Directory: My Documents\Emails
Windows 10 Home 
Message Accounts: Multiple approx. 10
Message Mode : IMAP

Unfortunately I had an issue with windows that broke my main drive, and seemed not to be recoverable even after a repair, I got a fresh new drive, and reset windows from scratch.

I know I had a copy of the thuderbird profile \My documents\emails

I can still see my intact imap folder in "My documents" , but I cant figure out where thunderbird saves the multiple server connection setups.

Can someone give me an idea, I understand there might not be the password for each server saved in the same place. That is not an issue, I just want to bring the imap folders across, rather than download all the data, and the place where the server details are stored, to ensure a backup of this data , to speed up the new rebuild .

Many thanks

Asked by spamhater1 2 weeks ago

Last reply by david 2 weeks ago

Transfer email from Roundcube to Thunderbird

I am trying to migrate all my old emails and especially folders to Thunderbird from Roundcube. I downloaded Thunderbird and it seems like my inbox transferred over with… (read more)

I am trying to migrate all my old emails and especially folders to Thunderbird from Roundcube. I downloaded Thunderbird and it seems like my inbox transferred over without any problems. However, I have a lot of folders that I have set up on Roundcube that I really need to keep.

Is there a way to transfer them to my new installation of Thunderbird? They have data in them that I must keep for years to come.

Any assistance or advice would be greatly appreciated!

Respecfully,

Ron Elliott

Asked by rselliott3 2 weeks ago

Last reply by david 1 week ago

Messages not being deleted from POP3 server

My wife has accumulated over 40,000 messages in one of her Earthlink email accounts over ten years or so, filling her allotted server space. I downloaded Thunderbird v.10… (read more)

My wife has accumulated over 40,000 messages in one of her Earthlink email accounts over ten years or so, filling her allotted server space. I downloaded Thunderbird v.102.1.1 to her computer and configured it to use POP3 with "leave messages on server" checked and "For at most" checked and set to 365 days, with "Until I delete them" left unchecked. I downloaded all the messages, expecting most of them to be deleted from the server, but none were. The server is still full. Compacting the Thunderbird inbox doesn't help, nor do repeated clicks on "Get Messages."

It would be nice if the ambiguous wording of the server settings were clarified. I have these questions:

1. Does "For at most" for a POP3 account mean that today's date is being compared with the creation date of the message or to the date on which it was first downloaded to Thunderbird? If the latter, how can I make it behave like the former? My wife can't wait a year to delete messages from her server inbox, but she doesn't want to lose the recent messages there because she is used to using Webmail to access them. Earthlink only allows 50 messages to be deleted at a time, so it would be tedious to use Webmail to delete the downloaded messages there hundreds of times.

2. Does "Until I delete them" for a POP3 account mean delete them directly from the server using Webmail, delete them from the Thunderbird inbox, move them to a local folder in Thunderbird, and/or something else this might mean? If the "For at most" box is checked, does "Until" mean "Unless I delete them first"?

3. Any suggestions of how I can trigger Thunderbird to send its DELE messages to the server would be appreciated. Perhaps I'm missing something.

Thanks.

Asked by blairb 1 day ago

Last reply by david 1 day ago

Thunderbird stalling on new install

Hi I am attempting to install Thunderbird on my new computer. All of my settings have been automatically detected from my previous installation (from 2013), and I have th… (read more)

Hi I am attempting to install Thunderbird on my new computer. All of my settings have been automatically detected from my previous installation (from 2013), and I have the correct password but the installation is hung up on "checking password". An hour has passed. What do I do? thanks gene

Asked by vipond33 1 day ago

Last reply by david 15 hours ago

Unable to restore from Carbonite

I really need help... all my work is delayed until I can get this fixed.... I tried restoring just 'Profiles' to TB from Carbonite. Didn't work. So on another computer I … (read more)

I really need help... all my work is delayed until I can get this fixed.... I tried restoring just 'Profiles' to TB from Carbonite. Didn't work. So on another computer I did a full restore. I still don't have the TB files in and haven't been able to get them in despite several tries based off Carbonite's advice and google searches.


p.s. I am on a PC and went here: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

When you get to Profiles, there is one line of code. Do I put the files there, or click into Profiles and put files there? I'm not sure how I would do that 2nd option.

For the first option, should I delete that one line first? I think the new information is a different one line code.

If that makes sense.

Asked by ecstatichappiness 14 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

How to view/import an .mbox file in Thunderbird

I have an archived .mbox file from my old gmail account that is closed. The .mbox file is 23.6 MB (so I cannot import it into a new free gmail account that only goes up … (read more)

I have an archived .mbox file from my old gmail account that is closed. The .mbox file is 23.6 MB (so I cannot import it into a new free gmail account that only goes up to about 15MB). But I do not need to import it into a new gmail or other email account, and no need to upload it anywhere else.

I ONLY need to access and read the archive on my computer.

I have installed Thunderbird 102.1.1 and I followed the prompts to create an account which seems to link it to my current free gmail account (which I don't need or necessarily want).

Under add-ons, I have added and enabled "ImportExportTools NG" but I don't see how to use this tool to import or access my mbox file.

I am not savvy with this program and do not find any of them menus to be intuitive, so simple instructions and no abbreviations would be very much appreciated.

When I go to the far right menu, and I click Tools>Import, I see no options to import an .mbox file.

At this point, how do I import or view the .mbox file using Thunderbird and the Import/Export?

Thank you very much!

Asked by nick.lineages.old 8 hours ago

Last reply by Lampros 6 hours ago

  • Archived

Using 2 e-mail accounts

First I should say that e-mail settings are a dark art as far as I am concerned, so if you feel you can help remember you're replying to a a seriously challenged user. I … (read more)

First I should say that e-mail settings are a dark art as far as I am concerned, so if you feel you can help remember you're replying to a a seriously challenged user. I have been using, fighting, Mailbird for a few years now; why did I persevere? Because I am seriously challenged, and it was sort of working, some of the time.

So have just downloaded Thunderbird 58. I like the interface, reminds me of Eudora, to my mind still the best mail server ever. And I have managed to set up Hotmail. I set it up as POP, at least that's what I intended to do for a reason. Now however, when I look at the account settings I don't see anything about POP or IMAP. Is there any way of checking this?

Thanks in advance for any enlightenment.

David

Asked by DavidAR 1 year ago

Last reply by Matt 1 year ago

  • Archived

I Can't Use my Firefox in Windows 7.

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be… (read more)

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". Could someone please explain how I might correct this issue? I would appreciate it.

Asked by guypoetry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

update breaks live mail

Thanks to the last wonderful windows update my live mail will not work anymore. I am trying to migrate the emails and contacts to Thunderbird to no avail. I have tried … (read more)

Thanks to the last wonderful windows update my live mail will not work anymore. I am trying to migrate the emails and contacts to Thunderbird to no avail. I have tried several solutions, but no success. Saved to a flash drive, moved manually from file explorer. It seems as though the newest version will not allow me to convert my old account to the new program. I am at a loss as to what to do next. Thank you.

Asked by rweaver1 1 year ago

Last reply by Wayne Mery 1 year ago