All Products Support Forum

I have been trying to update Thunderbird from V52 for a long time., Last time I tried, the add-ons I need were randomly only available for different versions, and hardly any of them were available for the latest version. After several days trawling through finding replacement add-ons trawling through hundreds of 20 per page lists and checking each add-on's versions history for compatibility , I gave up. Is there a simpler way to do this? There used to be pages of add ons for each version, no link for that anymore that I can see. Thunderbird would be a lot more popular if updates listed addons they made incompatible. Any ideas anyone?

I successfully logged in using oauth2. But after I clicked the "allow" button on the oauth2 page of google. However, after that, I still see "unable to log in at serve. Probably wrong configuration, username or passward".

Hi

I recently did a fresh install on my computer and had backed up my Thunderbird profile folder however after reinstalling and placing the backed up profile files into the profiles directory I cant see any of my folders or saved emails.

I found on your website that I can edit subject lines of e-mails I received using the add on (https://support.mozilla.org/en-US/questions/1155148) .

I downloaded the add on, but unfortunately the

link 'how to install' goes to ? gets me a: Not Found . The requested URL was not found on this server. (http://xenos-email-notes.simplesite.com/416814616)

Since my computer does not know what to do with the downloaded file I need help on how to install the add on. Thanks

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showing up. I have tried both imap.gmail.com and imap.googlemail.com. I saw each in some place or another. I am not being prompted to authenticate which I suspect is the source of the problem.

To all a happy holiday season. It's time for another rousing rendition of an oldie, but goody! "Unable to login in at server. Probably wrong configuration,username or password."! Windows 11 version. So I utilize 3 different gmail account addresses. Accounts 1 & 2 loaded up fine. Account 3 has the exact display name, gmail address, and YES, the correct password. I have checked this on gmail from my windows 11 laptop, and my android email app which used Firefox as the browser to get to Google. Soooo...I know, right, it's been posted and somewhat answered here a zillion times. However it's never straightforward on whether its a corrected reply. NOTHING, and I mean, I've looked in every nook and cranny, uninstalled Tbird, reloaded. Cleared everything, cache, registry, tickets to see Taylor S. Nothing works. Yes, I checked for upgrades. Rebooted. Stepped away from computer, watched Seahawks win win win. Came back to computer. Still...nothing magically changed (you know that sometimes airing-it-out does work). Can anyone help here? Thanks Happy happy!

I have a large number of subfolders in my @gmail.com/All Mail. Using version 102 and all previous versions for many years with few problems. I have tried to update to SuperNova a couple of times. It takes my All Mail folder and divides it into two identical 'Archives/@gmail.com/All Mail' folders and half of my subfolders are in one of them and the others are in the second one. There is no rhyme or reason as to which ones it decides to seperate as far as I can tell. It makes it time consuming and inconvenient to find what i want, especially as it now runs off the page despite choosing Compact view. Why is this happening, and how can I fix it?

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.

Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.

I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.

I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

And it also says "Checking password..." with a spinning hourglass that never resolves.

Any thoughts?

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).