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Need help with setting up my gmail on Thunderbird. I not a power user and do not understand what is needed. Problem started when TB did an up date.

I need help to get Thunderbird working with Gmail again. It was working before the latest TB upgrade. I am not a power computer user and do not understand what to do. T… (read more)

I need help to get Thunderbird working with Gmail again. It was working before the latest TB upgrade.

I am not a power computer user and do not understand what to do. The last time this happened I had to get a special password from Goggle but do not remember how to get the PW nor what to do with the new PW.

... ...


edited email and phone# from public and search/spam bots view on this community forum.

Asked by Ed Mentzer 1 day ago

Last reply by faure212 23 hours ago

Continous updates available announcements keep on annoyibng me

Hello Why is it that every time I open Firefox, I get a message asking me to update? If this persists, I may need to use another browser. I keep pressing the "download" b… (read more)

Hello Why is it that every time I open Firefox, I get a message asking me to update? If this persists, I may need to use another browser. I keep pressing the "download" button for the upgrade but nothing happens. Could this be the issue? Please help as I do not want to change my browser. What have I done wrong that the upgrade is not happening automatically? Thanks

Asked by xoox 10 hours ago

Last reply by FredMcD 3 hours ago

Firefox Settings Across Platforms

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted… (read more)

My primary machine has (FF 88.0.1 64-bit) has all the FF tweaks for privacy and annoyances I care to have. Last outstanding issue is floating videos -- but that's posted as another topic by me. Big questions:

1. Can I bring FF on the three other laptops and server to the same FF revision level at this machine and copy across all files that would capture settings this machine's settings/changes in Config and Policies ?

I currently make quick work of syncing UBlock and AdBlocker on all machines by simple export/imports of text files. Everything tweaked exactly the same on every machine with respect to FF is what I am after...

Asked by JoeJupa 6 hours ago

Last reply by FredMcD 10 minutes ago

cannot completely install firefox - either "regular" or ESR Version

I have a HP laptop 15-BA009DX with a Firefox problem. I noticed that the newest Firefox release takes one of my backed up bookmarks that I restore - causing the folders … (read more)

I have a HP laptop 15-BA009DX with a Firefox problem. I noticed that the newest Firefox release takes one of my backed up bookmarks that I restore - causing the folders to "leak" the bookmarks out of the folders. The result is a list at the bottom of the bookmarks menu containing several hundred bookmarks. It seems to only happen when you restore a bookmark .json file. I Loaded the Extended Support Release (ESR) version on my laptop and discoveredf that it doesn't have this bookmark "leak" problem.

I tried to install the ESR version on my other (standby) laptop in place of the "regular" version to fix this bookmark folder "leaking" but the ESR version appears to not completely install. I can't go to any web page and I can't access the Tools > Options page. When I select the "Options" choice, it doesn't do anything. I have tried to uninstall and reinstall both the ESR version and the "regular" version several times with the same result. I frequently get an install error message similar to "VCRuntime140_1.dll not found - Reinstall can fix this".

I am familiar with computers but I'm not a techie. Installing this should be a no-brainer, but I am baffled why it won't correctly install and work.

Any Idea what is causing this problem? Thanks for your kind reply.

Asked by info5902 3 months ago

Last reply by FredMcD 3 months ago

Compuserve email account and Thunderbird

From another archived post: I have Tbird on two machines, home (Win 7) and work (WinXP). This works fine on the Win7 machine. On the WinXP machine, I get "The IMAP se… (read more)

From another archived post:

I have Tbird on two machines, home (Win 7) and work (WinXP). This works fine on the Win7 machine. On the WinXP machine, I get "The IMAP server imap.compuserve.com does not support the selected authentication method. Please change the 'Authentication method in the Account Settings | Server settings'".

In 'Server settings' The server name is 'imap.aol.com'. I don't see 'imap.compuserve.com' anywhere.

What to do?

Asked by jjjjarosz 2 months ago

Last reply by sfhowes 2 months ago

download error bug

firefox has crashes when big size file download. in slow internet connection, some downloads are getting cut and crash but same operation will done in Chrome. please fix … (read more)

firefox has crashes when big size file download. in slow internet connection, some downloads are getting cut and crash but same operation will done in Chrome. please fix it and add downloading size while the download time.

Asked by Stark Saran 2 months ago

Last reply by Seburo 2 months ago

Update Oct9/21 fail

Today's update- Facebook shortcuts missing. Followed instructions to update profile. Need 2 separate tabs open- One for Fb, another for the shortcuts. Cannot merge to sh… (read more)

Today's update- Facebook shortcuts missing. Followed instructions to update profile. Need 2 separate tabs open- One for Fb, another for the shortcuts. Cannot merge to show on one page as always before.

Asked by cutie_ceeah 1 month ago

Last reply by jscher2000 1 month ago

TB91 notification icon functionality

I have several (pop) mail accounts and whenever a mail (for any account) would arrive on the server a notification icon would appear telling me for which account and how … (read more)

I have several (pop) mail accounts and whenever a mail (for any account) would arrive on the server a notification icon would appear telling me for which account and how many. My machine is Win10. Since the automatic upgrade to TB91 this functionality has disappeared and now all that remains is a TB icon with a red dot telling me there are nn unread messages, leaving me to guess for which account(s). Can this be fixed in an early update?

(The problem is similar to Q1353312 but I did not want to join the mudthrowing...)

Asked by DutchJohn 1 month ago

Last reply by Stans 1 month ago

Email Messages

Good Morning, How to keep imported messages from another email provider into thunderbird and not sent back to other email provider After an update with thunderbird my ema… (read more)

Good Morning,

How to keep imported messages from another email provider into thunderbird and not sent back to other email provider After an update with thunderbird my emails will stay in thunderbird but will not disappear in my other email provider, after they have gone to thunderbird

I hope this explains my problem and can this be fixed

Thank You Joanne

Asked by jasper5 1 month ago

Last reply by Stans 1 month ago

Move Local Folders to SeaMonkey

Thunderbird locked up and won't receive email so I installed SeaMonkey and it is working and got sent and incoming mail from the server. But, I won't to import my local a… (read more)

Thunderbird locked up and won't receive email so I installed SeaMonkey and it is working and got sent and incoming mail from the server. But, I won't to import my local archive folders from Thunderbird to SeaMonkey because I want to uninstall Thunderbird (for now because its not working).

Asked by bcantrell 1 month ago

Last reply by sfhowes 1 month ago

Transfer of Local Folders

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads… (read more)

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads about this but need it broken down very simply please as I am zero technology geek

Asked by Chanelle 1 month ago

Last reply by TNorth 1 month ago

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (read more)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Asked by fidele1922 1 month ago

Last reply by cor-el 1 month ago

vcruntime140_|.dll

after removing office 15 likest lost the file and ff would not work. I was able to locate legitimate file, but have no idea where to place. any one help with were to … (read more)

after removing office 15 likest lost the file and ff would not work. I was able to locate legitimate file, but have no idea where to place. any one help with were to place the file and how,. thanks very much for any help you may have:)

Allen

Asked by allen-tina 1 month ago

Last reply by TyDraniu 1 month ago

Can not install Firefox

Firefox disappeared from my computer late Sunday night. I have not been able to reinstall it. After downloading the installer the process seem to proceed okay at first. B… (read more)

Firefox disappeared from my computer late Sunday night.

I have not been able to reinstall it.

After downloading the installer the process seem to proceed okay at first. But the progress bar stalls at about 95%. Then the installer sends a message that says something like installation failed.

Please help me.

I have been using Firefox for a decade: I have never had this problem.

I am running Windows 10 on a HP Desktop.

Asked by mikeincousa 1 month ago

Last reply by FredMcD 1 month ago

Still Cannot Install Firefox

First Reference this thread: ​From: Mozilla Support Forum <no-reply@support.mozilla.org> Date: Tue, Oct 26, 2021 at 5:54 AM Subject: FredMcD posted an answer to yo… (read more)

First Reference this thread: ​From: Mozilla Support Forum <no-reply@support.mozilla.org> Date: Tue, Oct 26, 2021 at 5:54 AM Subject: FredMcD posted an answer to your question "Can not install Firefox"

Second: Computer- System Model HP Pavilion Desktop PC 570-p0xx

Third. The above referenced email is well above my skill level. i think the essence of it is that I need to use the mentioned, best as I can tell, installers.

Besides the path I described in my last request I have tried these installer: Firefox Installer.exe Firefox Setup 78.15.0esr.exe Firefox Setup 93.0.msi

I could not get above to start at all.

With that I tried another run at the download in your promotion. Like before the progress monitor stopped just short of the finish.

Please let me know what I am doing wrong in simple terms and / or if I need to take other measures.


Thanks for a quick response.

Asked by mikeincousa 1 month ago

Last reply by FredMcD 1 month ago