All Products Support Forum

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Hello: I seem to have made an error when setting up my Gmail account in Thunderbird. Thunderbird shows all of my Gmail correctly, but when I log into Gmail on my phone and iPad, all of the mail is gone. Can you help a newbie fix this mistake? I'd like to setup Gmail and Thunderbird so that they are both in synch. Thank you!!

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "Help>Submit Feedback…" in Thunderbird, and also Bugzilla leads me here. if this is not the right place, please can someone kindly tell me where is?)

102.2.2 has really messed things up for me. i can't see any emails after August 9th in any of my Saved Searches, and this is causing real problems.

i've tried deleting the global database and reindexing, but that did nothing.

[Mac OS 10.12.6 Sierra]

Thunderbird didn't seem to download properly. My Thunderbird window does not have the top lines that say: File, Edit, View, etc., and Get Mail Write, Address Book.

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Using Macbook Air M1 with Monterey.

I've spent most of the night trying to find a solution to the blank, unresponsive screen since TB updated. No folders, accounts, messages, etc. *(see attached image). I'm not the only one with this problem, but in all the "solved" discussions of this problem, none of the solutions have worked for me.

I've toggled between themes, uninstalled/reinstalled TB, checked all settings and configs, run in troubleshoot mode, cleared the caches... Nothing has worked.

I'm able to create and send new messages from this blank page, and I receive them on my other devices. So, it would seem my configs are fine. Kind of lost at this point. Any help on this would be greatly appreciated.

RR

After installing the latest update 91.0.9 (I think), TB starts, shows my 'folders' in the left column and 'event's in the right column, then, instead of showing the selected email folder, an hourglass appears for a few seconds and then nothing. I've sent multiple crash reports. I tried uninstalling and re-installing to no avail. I've used TB for 10+ years on both PC n MAC - first time it's left me high and dry. HELP !!

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Version 102.2.2 goes "unresponsive" when I click get messages for several minutes, eventually will download one or two emails, but they are ones I have already deleted, and occur multiple times. Can I go back to version 91? Where can I get the install file? Since the problem started with the update its a problem with it, not antivirus software. There are no other programs using significant cpu time while t'bird is unresponsive. This is critical, I will have to find another email program if you don't fix this soon.

I just need a job of time traveling i dont love money and family so if anybody can help me so please help me otherwise i think i died soon mau be suside i know its possible so please tey to under stand need work.