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Old Email Service on account discontinued. Cannot receive confirmation code.

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my … (read more)

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my bookmark'd sites.

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Firefox Browser vs. Mozilla Firefox Browser in Win10

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft… (read more)

Last year someone asked about 2 Firefox for Android applications; I just had two different copies of Firefox installed on my Win 10 laptop (one in an attempt by Microsoft to upgrade to Win 11) where all my data was in the old app named 'Mozilla Firefox') while the newly installed app was just 'Firefox' and had none of my data. I did not attempt that new install, it seems Microsoft did ?? They also mentioned wanting to redirect the new Firefox to specific Domain Name Service servers, rather than the traditional server addresses provided by the local network. Anyone know what's going on?

Asked by bob_ferguson1 3 years ago

Last reply by bob_ferguson1 3 years ago

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Firefox keeps downloading strange random .htm files

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm They are 0 bytes, empty when I open in notepad and if I right… (read more)

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm

They are 0 bytes, empty when I open in notepad and if I right click in download section and select copy download link I just get about:blank

I checked PC for viruses using Eset Online tool and Windows defender. No problems.

Has anyone run into something like this?

Asked by keeperoftheelderscrolls 3 years ago

Last reply by keeperoftheelderscrolls 3 years ago

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No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 3 years ago

Last reply by cor-el 3 years ago

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downloaded Applications what to do with

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so … (read more)

I was having problems with my email and was looking more closely at those settings as well as firefox/ deleted cache, cookies , etc. 5 months ago my email was hacked so I am being extra cautious....

I just discovered there are many items listed that say to save the application. I do not recall adding these.... How did they get there? I recall whatever was listed I chose that I be asked what to do with it. Here is a screenprint so you can see what the items are. I use Linux. The only change I made after seeing this is to ask me about anything not listed. The answer had been to save. Should I change them all to ask me? Most of the items I do not use and or know what they are. Thanks ! [email-removed]

Asked by libre2012 3 years ago

Last reply by Terry 3 years ago

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Do we update?

I noticed that that in the last few you released an updated version of Thunderbird. On checking your about function I am happily running version 102.13.0 (64-bit) which i… (read more)

I noticed that that in the last few you released an updated version of Thunderbird. On checking your about function I am happily running version 102.13.0 (64-bit) which informs I am up to date. Do I need to version 115.0.1? If so will I encounter anything untoward? etc.

Asked by cliff.green 1 year ago

Last reply by david 1 year ago

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Possible corrupted/fake Firefox Browser installer

I think I may have downloaded and installed a fake/malicious application that looks/acts like a Firefox Browser installer. I noticed a lot of suspicious activity on my pe… (read more)

I think I may have downloaded and installed a fake/malicious application that looks/acts like a Firefox Browser installer. I noticed a lot of suspicious activity on my personal/work computer that led me to suspect my internet router was compromised. I work from home sometimes and I may have been tricked into downloaded and installing a malicious version of Firefox.

I suspect this Firefox installer is different because this installer is capable of circumventing the safeguards placed on my work laptop. My work laptop is managed by a university and I require an administrator's credentials in order to install/uninstall any programs, change/view any environment settings, or even open up and view task manager. This process entails actually having an administrator remote into my laptop, take remote control, enter their credentials, and ensure the installer completes.

So far, this unusual Firefox installer is the only installer capable of bypassing these security hurdles. And it does not detect any existing versions of Firefox to prompt an uninstaller before re-installing. The installer's visuals/progress bar appears to be a scripted animation.

I still have the installer in question saved on my computer and I'm not sure what to do with it. I'd like to find out more about it but I'm not sure how to go about it.

Asked by JungleEskimo 3 years ago

Last reply by JungleEskimo 2 years ago

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Firefox Keeps Wanting to Update

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update. Under HELP, it fails to download whatever it is trying to update. Even … (read more)

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update.

Under HELP, it fails to download whatever it is trying to update. Even though I got v102, I tried the online installer (mozilla.org/en-US/firefox/new). Thinking about it now, I did not try an offline installer.

I been searching online and tried this policies.json file (github.com/mozilla/policy-templates/blob/master/README.md#backgroundappupdate) with these entries:

{

 "policies": {
   "AppAutoUpdate": false
 }

} {

 "policies": {
   "BackgroundAppUpdate": false
 }

}

But still not help.

Is there anything else I can try? There seems to be no simple option to click to not check for updates temporarily.

Thank you.

Asked by NotKnowEverything 3 years ago

Last reply by NotKnowEverything 3 years ago

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Email

I have forgotten the password for an email address that I have not used for a long time so am not able to set it up. Is there a way of obtaining the password?

Asked by howard8990 1 year ago

Last reply by christ1 1 year ago

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downloading and installing firefox

i tried to download and install firefox, download worked fine but when i tried to install i got an error message saying that it's not microsoft store verified and then i … (read more)

i tried to download and install firefox, download worked fine but when i tried to install i got an error message saying that it's not microsoft store verified and then i can go no further. what am i doing wrong?

Asked by bobandteresa111 1 year ago

Last reply by zeroknight 1 year ago

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Profile transfer - new comnputer can not get email.

I transferred my THUNDERBIRD (TB) profile from a Win 7(32bit) - to a Win 10 (64b). The new install can not get my email. I carefully and repeatedly checked every setting … (read more)

I transferred my THUNDERBIRD (TB) profile from a Win 7(32bit) - to a Win 10 (64b). The new install can not get my email. I carefully and repeatedly checked every setting with both comp screens side by side.

      • Every letter, dot, and number are identical.

I can still log in with my UN/PW on the Win 7 box - and I can log in online using my PW.

Every time I try on the Win 10 box get these two errors: FIRST: Login to server inbound.att.net with username mitchg@att.net failed

     [Retry]      [Enter New Password]     [Cancel]

THEN: "Sending of password for user mitchg@att.net did not succeed. Mail server inbound.att.net responded [sys/temp] Server error - Please try again later."

RE: "LATER" - Please note: While this is on the Win 10 box screen I can send and receive email through the same account with TB on my Win 7 box and/or the ATT server webpage interface. I have tried "later" innumerable times for 10 hours.

BTW, I have also deleted the TB pkcs11.txt file more than once. I also opened that file on the Win7 and Win 10 boxes and compared them side by side. Other than the path to the folder they are identical.

Nothing I read indicated I should delete the FireFox file of the same name so I left it alone.

Thanks very much for your help. mitch

Asked by MITCH 1 year ago

Answered by MITCH 1 year ago

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Firefox not opening after Windows 10 Security Update

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Fi… (read more)

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Firefox. When I click on Firefox for around half a second I see an error box that says "Open Firefox in troubleshooting mode?" and nothing else, with no option to click yes, then the box closes. The same thing happens when I try to run firefox.exe -p to change profiles. I also cannot open Tor Browser, and I am wondering if there is a connection. I have tried uninstalling Firefox using the uninstall tool and reinstalling but I have the same issue. I uninstalled the windows update and opened Firefox. This time, it had the "Open Firefox in troubleshooting mode?" box but I could actually click on the yes option, and Firefox opened. However, when I clicked on the option to get a fresh install and remove the extensions, Firefox closed and I am back to the same place of it not being able to open again.

Asked by alexestein 3 years ago

Last reply by alexestein 3 years ago