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Firefox version 100

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!! … (read more)

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

Asked by cc^ 2 years ago

Answered by cc^ 2 years ago

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Moved Thunderbird to a new computer, but it shows up as an empty window

I followed [guide] to move my Thunderbird profile from my old computer with Windows 10 to my new computer with Windows 11, but it is showing up as an empty window with no… (read more)

I followed [guide] to move my Thunderbird profile from my old computer with Windows 10 to my new computer with Windows 11, but it is showing up as an empty window with no emails or folders/accounts. It also doesn't show my tabs/session. If I try to write a message, there is no "from" email address. I do get email notifications though, and I saw in Gmail that my forwarding filter worked as well. There is no error message or anything. I tried starting it in Troubleshoot Mode, but the same thing happens, except that the background color is different. I attached a screenshot of it in Troubleshoot Mode. Could this problem be due to Windows 11? Is there anything I can do to fix it?

Asked by jdk 2 years ago

Last reply by Matt 2 years ago

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Migrate to new MAC m1

Hi Support, Trying to migrate from Thunderbird 91.8 on an iMac with iOS 10.13 to a MAC Mini M1 with iOS 12.3. Following all the instructions, but every time when I copy… (read more)

Hi Support,

Trying to migrate from Thunderbird 91.8 on an iMac with iOS 10.13 to a MAC Mini M1 with iOS 12.3.

Following all the instructions, but every time when I copy the old profile to the new, T-bird will start with all of the accounts in the proper order, When I go to download mail, it asks for security certificates for every account and will nor download email.

When I exit Thunderbird and restart, about half the email accounts show up, The other inboxes are no longer marked as "Favorite Folder" and none of the Sent, Trash, or SPAM folders appear.

I am out of ideas. My next step is to load a clean T-bird 91.9 and manually move al 40 email accounts and I really do not want to do that.

Anyone with a solution?

Thanks Walt Wise wpwise@comcast.net

Asked by wpwise 2 years ago

Last reply by Matt 2 years ago

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thunderbird local profile relocation resulted in two profiles in use

I asked a PC repair shop to move the local profile from C:\ to D:\. The result is as follows: The profile at D:\ is used to store my mails according to account settings: … (read more)

I asked a PC repair shop to move the local profile from C:\ to D:\. The result is as follows: The profile at D:\ is used to store my mails according to account settings: Account Name: Wolfgang Local Directory D:\Thunderbird\Profiles\uec9qce6.default\Mail\Local Folders Troubleshooting Information "about profiles" says: Profile: default This is the profile in use ... Local Directory: C:\Users\...\AppData\Local\Thunderbird\Profiles\uec9qce6.default The profile manager only knows the profile default

How can I tell thunderbird to switch completely to D:\ (where all my mails are currently stored)? I need to free the disk space in C:\

Thanky you for your help

Asked by waltf1 2 years ago

Answered by david 2 years ago

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Daily Does Not Import Addresses

I have upgraded to the 64 Bit version of Beta and also installed Daily. The Beta install successfully upgraded all my profile settings, including address books, to the 64… (read more)

I have upgraded to the 64 Bit version of Beta and also installed Daily. The Beta install successfully upgraded all my profile settings, including address books, to the 64 Bit version. However, Daily did not do so. I pointed the mail folder to my upgraded profile and that links email between the Beta and Daily versions. However, when I try to import MAD, CSV, of LDIF files into Daily, the import fails.

Is there a way to have Daily use the same address book(s) as Beta?

Asked by markhfm 1 year ago

Last reply by david 1 year ago

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How can I merge .default files

I had Thunderbird running fine under Ubuntu 20.04 and built up contacts and calendar events. i loved it. I have now upgraded to Ubuntu 22.04 and found Thunderbird has ma… (read more)

I had Thunderbird running fine under Ubuntu 20.04 and built up contacts and calendar events. i loved it.

I have now upgraded to Ubuntu 22.04 and found Thunderbird has made a new installation and a new .default file. I no longer have my contacts and calendar events.

If we call my data rich original file old.default as the old file and the new.default file as my new empty file with a few recent emails, how can I merge old.default and new.default please?

Asked by bwallum 2 years ago

Answered by bwallum 1 year ago

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Transfering address book from external hard drive

I fried my old laptop and have a new one. After installing Thunderbird, I wanted to transfer my address book to the new laptop. The old hard drive (M2) works and I can a… (read more)

I fried my old laptop and have a new one. After installing Thunderbird, I wanted to transfer my address book to the new laptop. The old hard drive (M2) works and I can access it. I cannot find the address file. I tried copying the entire folder, but that did not work. Should I uninstall Thunderbird from my new laptop and then copy again? Or can you tell me how to find and transfer the address book?

Asked by tsher 2 years ago

Last reply by tsher 1 year ago

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Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (read more)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko 2 years ago

Last reply by nikkkko 1 year ago

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Installing FireFox update . . .

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (read more)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

Asked by rboswarva 1 year ago

Last reply by AliceWyman 1 year ago

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Cannot pair from android app

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair … (read more)

I try using the pair feature but each time I scan, I get a page showing "Did you use the system camera? You must pair from within the Firefox app" Even though I did pair from the Firefox app. I have tried multiple times, always the same issue. Device: Samsung s20 fe OS: Android 12 Browser version: The latest on both PC and Mobile

Asked by garym3 1 year ago

Answered by Paul 1 year ago

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Download manager for Firefox (or downloaded files not sure which)

At history of download files, there is file which was "not safe" i can't allow it or remove from history it comes back each time i open firefox again..and file was remove… (read more)

At history of download files, there is file which was "not safe" i can't allow it or remove from history it comes back each time i open firefox again..and file was removed.. Help, it's very annoying

Asked by avalerin 1 year ago

Last reply by FredMcD 1 year ago

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Firefox Release 100 installation

In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people cou… (read more)

In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people could follow your instructions on how to recover from your thoughtless update procedure. I've been through many Firefox upgrades over the years without such effort.

Asked by purplergtp 1 year ago

Last reply by FredMcD 1 year ago

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I have a new laptop. I have managed to sign into my firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

I have a new laptop. I have managed to sign into my Firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

Asked by tercsi_8 1 year ago

Last reply by jonzn4SUSE 1 year ago