All Products Support Forum

This mini menu often appears when clicking with the trackpad when I am in middle of editing a video or something. It often interferes with my other operations and if I accidentally choose one of the items in the menus the consequences are bad. Is there an option to disable this very annoying feature?

In the past, when I wanted to go to a tab I'd opened previously, I'd type a keyword in the awesome box in the taskbar. A drop-down box with possibilities appears. I'd get 10 search results, 5 new, some historic and one or 2 the ones I might be wanting to switch to. For these last ones, there'd be a grey icon on the left, so that I'd know which to click on. With FF75, the format has changed. For existing tabs, there is no icon, but the option 'switch to tab' is indicated to the right of the tab address. That is OK for a short tab address, but when it is long, like the one for this page, viz: https://support.mozilla.org/en-US/questions/new/desktop/tabs/form?search=In+FF+75%2C+why+doesn%27t+awsum+box+have+icon+to+identify+tabs+already+open%3F&step=aaq-question the option 'switch to tab' is way to the right and can't be seen as the drop-down box is fixed, can't be dragged wider, text in box can't be moved. To take the guesswork out of which to select and to avoid opening a new tab, PLEASE can we have teh indicative grey icon back again!

With two tabs in use, my fully updated Firefox uses 350 MB of memory or more, about 36% of available memory on this 2013 Windows 10 Pro Dell.

Is this level of memory usage typical, or possibly indicative of a problem?

[Background: My only problem is some web pages taking a long time to load, which could have many possible causes of course. I do employ most of the available security protection in Firefox Options/Privacy and Security, judt use Windows security software for monitoring, show no viruses on Malwarebytes.... I have never before now looked at Task Manager Processes with just a browser running, nothing else. I have checked out the online recommendations.]

Firefox doesn't open ANY websites if I am logged in firefox. It works only if I use Private window or log out. It happened on computer. Android works fine. I did not install any apps or add-ons ir extensions recently. It is just stopped working. When you try to reach some website it's just it just says "transferring data from... website name"

in the past few weeks, every time I try to bookmark a page utilizing a right-click, it goes directly to some other folder without asking me to choose which folder I want to put the page. I then have to right-click again which works.

Just downloaded Ff on new W10 laptop. No add-ons, but Ff hamburger icon options and Right-click options never worked:

(This is from my Desktop computer, so can't Share Data.) New laptop computer, with pre-installed W10, obviously trying to ram Edge down my throat. I knew from a previous computer that that is rubbish, and it actually has the same problem. Surely that must throw some light. And MS Edge won't even accept bloody MS's own Japanese IME email input, or probably any of the other languages I use (the even more execrable Windows Mail being unusable), which my newly installed latest version of Ff does. I can't bear to look yet, but I know Edge will have been reset as default browser behind my back.

The two pages of my website can be found here:

https://www.lightfigures.com/metaphysical-diaries/ https://www.lightfigures.com/spiritual-diaries/

For some reason, and only on Mozilla Firefox (not Explorer or my Tablet) when I click on the links that should bring up pdf files, I am shown a save the file dialogue box. This only happened recently when i made some changes to the WordPress specs, but these changes did not have on effect on other browsers. Any help here would be really appreciated!

Thanks,

-Charles

I like to have my Favorites Icon in the exact middle of the screen. I was able to do this by first adjusting the URL vs Search sizes with the drag and THEN with customize add the Favorites icon between them. After a recent update this no longer works. When I add in the icon the URL & Search bars jump back to their original position. They no longer remember where they were set. This is definitely different, and a loss.

Returning faulty ebay laptop with my Firefox data on it - I bought a new laptop on ebay and had already downloaded Firefox when I discovered the machine was faulty. The seller has agreed to take it back and refund, but I am worried that the laptop now has all my passwords, bookmarks etc. Is there a way I can un-sync the faulty machine but keep all the Firefox data I need on my old machine? I am not at all tech-savvy, so need help in very basic terms, please! Thank you, namaste.

For work I use a site at egov.ice.gov

Today, I received this notification:

BEGIN====

On Monday, Aug. 3, 2020, the Student and Exchange Visitor Program (SEVP) will make changes to the way a user connects to The Student and Exchange Visitor Information System (SEVIS) via browsers and batch software/middleware. The most notable of these impacts will be the complete lack of support for the Firefox browser. On Monday, Aug. 3, 2020, all versions of Firefox going back to at least v31.3.0 will cease to connect to the SEVIS websites. SEVP recommends the use of either Chrome or Internet Explorer (IE) browsers.

END==========

I send notices to the SEVP helpdesk asking for more information, but I really do not understand the rationale behind this decision. Is there a group at Mozilla that is interested in this kind of issue?

I've looked for solutions, and none work. (Can't change permissions: Failed to enumerate objects in the container. Access is denied.)

There was an issue yesterday with Firefox going through an update every time I opened the browser. It worked for a short time this morning with the same update issue. Later on, the icon changed from the logo to something else and I can no longer do anything with it.

Firefox will not open. It shows in the taskbar as being open but it refuses to open up from there. So I am trying to start with a freshly installed Firefox. I downloaded that with no problem. Then I tried to deleting the old by deleting C:\Program Files (x86)\Mozilla Firefox but the file will not completely delete because it says it is still open. I right click on the Firefox indication area in the taskbar and click on close. But it will not close. So I'm stuck between open and close and delete and nothing will work. I did succeed in deleting 73% of the files but no more than that because it tells me it's still open. Please tell me what other tricks are there?

Is there any coherent reason why when you open a passwordmgr window the entire browser shrinks down in size? This is a big pain in the butt, altho i love passwordmgr

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who understands the problem and knows a whole lot more about these things than I do, and can communicate the procedure to me. (For some reason the Subject box above says that I've entered 574 characters EVEN AFTER I'VE DELETED MORE THAN HALF OF IT)

Hello, I'm having a problem with the address bar that is driving me insane and I hope someone here can help me...

I am used to visiting facebook by typing in "fb" in the address bar and then clicking on the first link in google. I know, not the fastest way to reach facebook, but I just got used to it too much...

However, few days ago, firefox started asking me (in a ribbon popup under the toolbar) something along the lines of "Do you want to go to fb instead?" (not 100% sure if this was the exact question) and sometime later I stupidly clicked "Yes". Now whenever I type in address bar "fb" and hit enter, it automatically goes to http://fb/, which of course is a bad link and I only get to a page of my ISP??.

What is going on? how do I delete this visit link? I spent whole day searching on google and trying various accepted answers that suggest editing userChrome.css or toggling some settings in about:settings. None of these solutions work for me. Farthest I got was with editing the .css so that the visit link is hidden, but in reality the link is still there and when I hit enter it still takes me to the http://fb/ site.

Thank you and cheers!