All Products Support Forum

The auto-hide URL bar:

 - consistently creates problems with fixed position elements such as footers because the window height calculations are broken
 - consistently conflicts with the pull-to-refresh mechanism when the url bar is on the top and auto-hiding
 - creates cognitive and physical issues for some users and complicates actions such as refreshing, bookmarking, and navigation
 - the old about:config pref to disable auto-hiding now doesn't work.

Pull-to-refresh:

 - is incredibly hair-trigger and over-sensitive
 - consistently triggers in unexpected situations such as when scrolling to the top of pages quickly (not even at the top), lists of items such as webmail (eg. gmx.net), and lazy-loaded/lazy-drawn content
 - is even broken on this support page when trying to scroll the text box up to edit content I've typed in.
 - risks the loss of user data not retained through refreshes.
 - there is no UI to disable this and no obvious about:config pref.

Both of these features are making my experience with Firefox preview unbearable and I deeply regret updating from the old android UI. If that isn't a strong enough statement I don't know what is.

I am using Windows 10 and Thunderbird 78.1.1. All attempts to turn of the adaptive controls fail. See the descriptive video via the link below:

https://drive.google.com/file/d/1FyvAdMXDnWHAcX_uSjHkN1XDaBzWexwt/view?usp=sharing

Why can't I now download video using the Realplayer add-on. It worked fine until about a month ago when both this and Norton Password Manager stopped working following an update. I have managed to get Norton Password Manager back, but, for Realplayer I have to revert to Google.

I wish that my name will be displayed the family name first and the given name second as the Japanese name is usually displayed. I wish that any help will be given on the above wish. Thank you.

Hi,

my Firefox-app on my phone updated itself, and now I have some issues with the new UI. I know they might be percieved as minor issues, still the convenience of the UI is a major aspect, as to why I chose to use Firefox mobile for my android device. That, and the ability to use anti tracking addons.

Now to my issues:

I can't find a way to, change the order of my tabs, or how to display the tabs as tiles. Especially the manipulation of the order of the tabs is missing a lot. Since I am a user with many open tabs, I am very reliant on this funtion, as well as the tile display. I realy hope there is a customization option, to change the order of the tabs, that I just overlooked.

I can't imagine, such an important function has intentionally been removed.

The second issue stems from keeping the tool bar at the top.

Since I'm used to it, I am very thankful for there beeing a customization option, to keep it at the top. But the free floating button to add a tab, still remains on the bottom right of the screen. This wouldn't be an issue, if the possibility to open a new tab would still be present in the overflow menu.

It's just natural, that if you open a new tab with your thumb, you want to tapp on the url bar next. So it feels very counter intuitive/uncomfortable, when the ability to open a new tab on the top is missing. Is there any way to customise firerfox mobile, as to put the free floating button near the toolbar on the top?

If these functions do not exist (anymore), where can I make a suggestion, to include them in the personalization options?

Thank you in advance, and hoping for the best,

Puzzled User

I'm using the chrome browser, using this extension -> https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm\ It ports the firefox pdf viewer for use in the chrome browser. I wanted to find a way to disable the top bar in the viewer, or hide it. Is there a way to do that?

Hey may you please add copy link text feature i use that feature too much and cant find for firefox android in pc i can use addon but in android no option for that i have to use another browser so please add that

Hi, I accidentally removed all images using the console on one website. I don't know what I pressed/deleted and I can't get them back. I've tried the troubleshooting, the permissions seems fine and there's nothing obvious to reset. How do I get the images back? They do appear on the verified, more information, media box but not on the page itself. I'm assuming it's a case of re-entering a code or enabling something but as above I have no idea what I was changed. Thanks.

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-on "Dark Background and Light Text". It is almost 100% wonderful. Redshift is activated too, in order to avoid the blue light, so that I will keep the rhythm of my sleep. I love it.

However. Every time I start a new window in Firefox or click the "+" my whole screen turns WHITE!!! This is VERY annoying. I want it to be dark, of course. This is also an issue if I am going to help you out at Mozilla in the evenings. Dark Background and Light Text does not work in your own forum. Why not integrate this add-on into Firefox?

In my opinion this is a very high priority issue, not only for this reason, but considering that we will all would save energy, batteries and the environment when using AMOLED technology together with Firefox, especially if it is very easy for the users to discover and to activate.

In the latest version of Microsoft Edge, tabs are displayed in Alt+Tab: https://blogs.windows.com/msedgedev/2020/07/22/multitasking-improvements-windows-10-microsoft-edge/ Please add this feature to Firefox. Thanks.

Hi, In the options menu in the setting "choose how Firefox handles the files you download...." how can I add a content type? I have a content type extention for .cbz file. I'd like to add .cbr file to the list. I download many of these and am always prompted to "open or save file". It gets tiring. Is there a way I can add suggested files to save? thank you

image resizer extension no longer compatible with latest update. i see this is a common problem with hundreds of people reporting the same thing. Image resizer extension is the only reason I use Thunderbird...I own a copy of MS Outlook 2019, but I don't like the GUI. I want either Image Resizer back or a way to go back to previous version of Thunderbird. I had the latest update as of today (Aug 19, 2020), vers 78.1.1. What previous version do I need. I'll be turning off all auto updates.

I no longer get my home page on starting firefox. Instead I get a collections page which I don't want and can't switch off. Settings no longer has a home page option. How do I get the home page back please?

How can I get a 2 pages side by side in presentation mode? Outside of Presentation mode I can have 2 pages side by side, but in the mode I can only get one page and black bars.

This is about their new web browser. It pops up 2-3 times a week at least. How do I prevent it from happening? MSN.com is my home page.