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Opening multiple emails at once

I recently updated to 115.4.1 and now any emails that are multiple responses shows up in my inbox with a > beside it. When I try to open the email, it opens multiple … (read more)

I recently updated to 115.4.1 and now any emails that are multiple responses shows up in my inbox with a > beside it. When I try to open the email, it opens multiple windows, each with one of the emails in the chain. How do I get back to only opening one at a time and getting rid of the >?

Asked by tseabrook 5 months ago

Last reply by christ1 5 months ago

CTRL-N in Firefox (default browser) loads wrong [disabled] browser

hello I downloaded Qwant browser some years ago out of curiosity then took this laptop offline. When I allowed this laptop back online, I noticed Qwant and disabled it,… (read more)

hello

I downloaded Qwant browser some years ago out of curiosity then took this laptop offline. When I allowed this laptop back online, I noticed Qwant and disabled it, as I am accustomed to DuckDuckGo and no longer feeling curious, just want to get work done. Qwant is showing as disabled (under the Disabled heading, and greyed out).

However, when I use CTRL-N, the new browser window is Qwant, not Firefox, not DuckDuckGo.

I check that Firefox is my default browser and the laptop checks every boot-up that it is the default browser.

Can you help? I know there's a line of code somewhere but don't want to do more than I have -- endlessly search the settings, checking that there is nowhere that allows Qwant to load, let alone preferentially loads it.

Thank you! filterfeeder

Asked by filterfeeder 5 months ago

Last reply by cor-el 5 months ago

Override font no longer working

I downloaded and installed Atkinson Hyperlegible and set Firefox to use it as my default font for all websites (see screenshot). This used to work, but now fonts on sites… (read more)

I downloaded and installed Atkinson Hyperlegible and set Firefox to use it as my default font for all websites (see screenshot). This used to work, but now fonts on sites are shown in a default serif or sans-serif font, not the font I set. It stopped working maybe a month ago (October 2023).

What can I try to fix this?

Asked by ben 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird update sorts search results by thread not by date

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a co… (read more)

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

Asked by trevortmanson 5 months ago

Last reply by Toad-Hall 5 months ago

Time-stamped history

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(… (read more)

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(on Mac)/Shift/H you will see names of columns above the list. This does not appear - possibly deleted since the answer.

I'm trying to argue with a bank that I made a payment in business hours, and a time stamp on my history record would bolster my argument.

Is the list of columns mentioned available somehow? Can a date/time stamp be added to every history record? (Date is known, but not shown as a date stamp.) Is this info in there, but hidden, and available somehow?

Asked by dick.harris 5 months ago

Last reply by cor-el 5 months ago

"Private window" as a separate browser

I have two PCs, both running the same versions of Firefox for years. A little over a year ago, after an update, a new "Private" icon appeared in my taskbar in addition to… (read more)

I have two PCs, both running the same versions of Firefox for years. A little over a year ago, after an update, a new "Private" icon appeared in my taskbar in addition to the normal Firefox icon on one of my machines, but not the other one. This presented, and functioned as two different, independent browser applications; I could just click on the private browser icon to open the private browser without opening the "regular" Firefox. I don't know where this came from, but I like it... but it never changed on my other PC, and I can't find how to apply it; is there a setting or something I'm missing? Why did it happen automatically on one machine, but not the other?

Asked by gotdurt 5 months ago

Last reply by cor-el 5 months ago

Navigate website with keyboard tab key

I am not able to navigate websites per the ADA Accessibility requirements using my FireFox browser. I have tested the same websites in Chrome and the TAB key is working c… (read more)

I am not able to navigate websites per the ADA Accessibility requirements using my FireFox browser. I have tested the same websites in Chrome and the TAB key is working correctly, but in my instance of Firefox it does not. I have a colleague who tested the same website in their Firefox browser and they are not experiencing a problem navigating the website using their keyboard TAB key.

I am on a Mac with most recent FF installed. Colleague was on a PC and tested in FF.

How can I get FF to work correctly on my Mac?

Asked by Ken M 5 months ago

Last reply by zeroknight 5 months ago

LastPass extension does not work

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "O… (read more)

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.

Asked by paranakyry 5 months ago

Last reply by zeroknight 5 months ago

Change the density of message list in 115 (in correct way?)

I would like to change the density for the messages list (thread row) and provide a custom value there. e.g. 40px; In many places, people are showing a solution such as:… (read more)

I would like to change the density for the messages list (thread row) and provide a custom value there. e.g. 40px;

In many places, people are showing a solution such as:

``` tr[is="thread-row"] {

   height: 40px !important;

} ```

But it doesn't work properly. When there are a lot of messages and you start scrolling, then the scroll stops working properly, you can't select messages, the whole thing goes crazy. This is the case on Windows, perhaps on Linux there is not this problem (I do not know).

I tried to use `line-height` instead of `height`, unfortunately the problem still occurs.

I see that I am not the only one who has this problem: - https://www.reddit.com/r/Thunderbird/comments/15conez/comment/k0gi9tl/?utm_source=share&utm_medium=web2x&context=3 - https://support.mozilla.org/en-US/questions/1423577#answer-1608118

Do you know the correct way to change this value?

Asked by dev/null 5 months ago

Last reply by sfhowes 5 months ago

All Mail category showing unread emails using Gmail

Using Gmail Account we have the a) Inbox and b) All Mail. If any unread email it shows the number of unread emails next to the inbox but NOT next to in All mail. In T… (read more)

Using Gmail Account we have the a) Inbox and b) All Mail.

If any unread email it shows the number of unread emails next to the inbox but NOT next to in All mail. In Thunderbird it shows the number of unread message next to Inbox and All email.

how can we replicate so it behaves like Gmail - so it does not show the unread message next to All Mail

Asked by bengar 5 months ago

Last reply by Matt 5 months ago

Unable to fix issues with font rendering/loading

Constantly seeing websites loading with these unusual fonts. I deactivated the setting which allows websites to render their own fonts and have disabled seversl add ons w… (read more)

Constantly seeing websites loading with these unusual fonts. I deactivated the setting which allows websites to render their own fonts and have disabled seversl add ons with no resolution. I am on Mac OS 14.2

Asked by Zad 5 months ago

Last reply by zeroknight 5 months ago

Adding translate extension or function to firefox mobile android

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks! Using: Mull 119v (firefox fork… (read more)

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks!

Using: Mull 119v (firefox fork) android 12

Asked by kacperpiatek2020 5 months ago

Last reply by TyDraniu 5 months ago

Make the display font bigger in all windows on a Windows 10 PC

My Vision is getting worse and I can't read small print any more. I need detailed instructions that someone who can see the fine print can use to help me make the font … (read more)

My Vision is getting worse and I can't read small print any more. I need detailed instructions that someone who can see the fine print can use to help me make the font bigger. I just wish it was as easy as it was in my browser..

Thanks.

Asked by Walter Wattenburger 5 months ago

Last reply by Matt 5 months ago

FireFox managed - disable password manager

Hello all, I'd like to now if it's possible to roll out a version of Firefox with password manager disable. While still be able to have the account option enable so Bo… (read more)

Hello all,

I'd like to now if it's possible to roll out a version of Firefox with password manager disable. While still be able to have the account option enable so Bookmarks and History can be synced.

As my work place has disable Firefox account sync saying they cannot disable Firefox password manger.

If someone could please if this is possible is so can you share how this would be done.

Thanks, Nathan.

Asked by nathan.baitey1 5 months ago

Last reply by cor-el 5 months ago

Sort by menu missing

When I navigate to the hamburger menu->View I see only Toolbars, Layout, and Folders - no Sort by option. I dislike the threaded view and would like to eliminate it. … (read more)

When I navigate to the hamburger menu->View I see only Toolbars, Layout, and Folders - no Sort by option. I dislike the threaded view and would like to eliminate it. What should I do? (Version 115.4.2 64 bit)

Asked by flotsam43 5 months ago

Last reply by david 5 months ago

How to stop Thunderbird from wrapping text in my sent emails?

When I'm sending mails through gmail - they are sent as seen. When I'm sending mails through Thunderbird - it's changing them after I click send. If I want my line to be … (read more)

When I'm sending mails through gmail - they are sent as seen. When I'm sending mails through Thunderbird - it's changing them after I click send. If I want my line to be broken - I'll break it myself. I don't want my emails to be narrow as Italian streets. Especially not silently in background, and I get to know this when someone replies with quote or I check sent mails manually.

There are guides for previous thunderbird versions, but not for Supernova.

Asked by Acrivec 5 months ago

Last reply by sfhowes 5 months ago

Sent emails, not found, attached to a thread

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails … (read more)

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails to find it at the bottom. Why is my last email NOT in 'sent', not in 'all mail' - or if it is on the thread, not seen at the TOP, displayed, ready to reply. Sending me nuts. Please advise how I can customize - to see the emails sent and received in REAL time. Currently my sent mail has so few in the folder. How can I stop this. I want All Mail and Sent mail, at the time I sent them. Not buried, Not as threads. I have tried removing threads, and it think it wants to delete them, I don't want that.

Asked by jennycourses 5 months ago

Last reply by Terry 5 months ago