All Products Support Forum

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

Merry Christmas 4 days Early!

I would like to stop the continual suggestion to update my password at login, yet be able to use the saved password at login.

Would you please add this fix?

Daniel

I added another e-mail account to "Thunderbird 115.6.1" but its not being displayed in the column on the left, how can I get both accounts to show up? It does show up in the account settings. Thank You for your help! I LOVE THUNDERBIRD, been using it for years, EXCELLENT Program keep up the goo work! :-) Call Keith aka NiceSeeingYou

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Can you find out why the remote content is showing as links in thunderbird?

cannot get any banners/in email photos to display as anything other than links

followed thunderbird provided guide to no prevail

Hi All,

I am trying to find, if it exists, the shortcut to go to the top of my emails. I have a lot of emails in the window and when I want to go to the top I am left scrolling. What is the shortcut?

I would like to prevent users to navigate on the Linux system when they view a PDF and then use the Save option. The "PDFjs" policy enables or disables the PDF Viewer but does not control the built-in PDF Viewer menus.

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

I have been a Thunderbird user for several years.

Please let me know how I can have 2 different versions of Thunderbird on same PC (Windows-10) ? Each version using different email accounts. What are the steps, and configuration I would need to do to accomplish this ?

My Objective: The slightly older (stable) version will be for my normal important email. The 2nd newer version will be like my test version which I will use for checking/testing upgrades to a new version. Once I have used/tested the new version on a test email account, then will upgrade the normal version. And the process will repeat.

Thank you.

Hi Not sure if this is the right place to ask. I am using Thunderbird for my email program I have it pinned to the taskbar at the bottom of my computer screen. I was wondering if there is a way that when I have the mail screen open and I open another screen like Settings, or Account Settings, if they can be shown separately on the task bar, and not combing so only the tab I have open is showing. That way I can flip between each one a lot easier than clicking on the one showing and then having to select the next tab in the actual program itself. Thanks Marc

When I open a new tab in FF, a row of 8 boxes appears below the search bar where I can add shortcuts. I currently only use 5 of them, meaning there are 3 empty boxes left over. I don't want to have them show history, or recommended websites, or anything of the sort that might distract me; the shortcuts should only be those I actually intend to use, of which there are only 5. To my knowledge, the only easy way to add/remove shortcuts is to adjust the number of visible rows, but this only allows modifications based on multiples of the original 8. Like in Chrome, can I actually remove any excess shortcut boxes I don't want to use? I feel this is a very basic customization I'm sure Firefox should be able to accommodate.

I've included a screenshot of my FF new tab, where the three empty shortcut boxes I'm referring to can be seen. Thank you in advance for any assistance!

Hi everybody,

this will be my 3rd attempt to illustrate a problem due to Thunderbird (see also ticket 124176, 12-23-2023 and resubmission: ticket 125893, 01-02-2024).

On 01-04-2024 I again got the message to resubmit my question by going to https://support.mozilla.org/en-US/questions/new/thunderbird/form and entering my Mozilla account information, what literally happens now.

My problem with Mozilla Thunderbird occured after I transfered the account of my wife (katharina@dr-ristic.de) to my pc in order to chance the related password as all the others of my accounts.

By doing so I suddenly found my personal folder (including inbox- and outbox-folder) shifted from my primary ac-count (thomas@dr-ristic.de) and attached to my wife’s account (katharina@dr-ristic.de).

Up to now it was possible to shift back nearly 80% of these folders until I got the message: OVERQUOTA and that any adding of datas would exceed my storage quota (2147559282>2147483648), as well the storage is occupid 100% (2,0 GB).

I would appreciate if you could help me to solve this problem by extending the storage for example, so my personal folder will functioning as it did up to now. I do not want to delete any of my datas in the folders.

I am looking forward to your problem solving advices and wish you all the best Thomas

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no problem with); and when I go to type whatever I need to type into the search bar at the top of my screen, the URL from google stays there. So, for instance, if I open a new tab and try to go to Youtube by typing www.youtube.com into my searchbar and then hitting enter, I end up searching www.youtube.comhttps://www.google.com/ instead of just www.youtube.com. I've tried finding somewhere in settings where I can change this, but I can't find anything.