All Products Support Forum

Merry Christmas 4 days Early!

I would like to stop the continual suggestion to update my password at login, yet be able to use the saved password at login.

Would you please add this fix?

Daniel

I added another e-mail account to "Thunderbird 115.6.1" but its not being displayed in the column on the left, how can I get both accounts to show up? It does show up in the account settings. Thank You for your help! I LOVE THUNDERBIRD, been using it for years, EXCELLENT Program keep up the goo work! :-) Call Keith aka NiceSeeingYou

Chciałabym skonfigurować automatycznie program z moją pocztą. Niestety po wpisaniu właściwego maila oraz hasła pojawia się komunikat że "nie można zalogować się na serwerze. Prawdopodobnie nazwa użytkownika, hasło lub konfiguracja są niewłaściwie ustawione". Nie mam wiedzy jak to zrobić. Być może problem leży u dostawcy poczty wp.pl. Proszę o pomoc, abym mogła korzystać z waszego produktu.

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.

Hi All,

I am trying to find, if it exists, the shortcut to go to the top of my emails. I have a lot of emails in the window and when I want to go to the top I am left scrolling. What is the shortcut?

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

I am trying to get a constant font size on all screens ; have gone into settings and account settings; the problem I am finding is that there are various paths that tend to be confusing for trying to have a constant one style or "font" for all screens ; have tried day after day to achieve, and there has to be something I am not doing; is providing a telephone or email for someone to help me?

Hi Not sure if this is the right place to ask. I am using Thunderbird for my email program I have it pinned to the taskbar at the bottom of my computer screen. I was wondering if there is a way that when I have the mail screen open and I open another screen like Settings, or Account Settings, if they can be shown separately on the task bar, and not combing so only the tab I have open is showing. That way I can flip between each one a lot easier than clicking on the one showing and then having to select the next tab in the actual program itself. Thanks Marc

I have 3 accounts set up with a unified inbox. When I click "Get Messages" at the top it only checks the first account. When I click "file", "Get New Messages For", "All accounts", it only checks the first account. I must go into that file menu and click each account separately to check all my emails. That's 3 times. Why will the check all accounts check all accounts? Thunderbird 115.6.1 (64-bit) Windows 11 Home Version 23H2 OS build 22631.3007

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no problem with); and when I go to type whatever I need to type into the search bar at the top of my screen, the URL from google stays there. So, for instance, if I open a new tab and try to go to Youtube by typing www.youtube.com into my searchbar and then hitting enter, I end up searching www.youtube.comhttps://www.google.com/ instead of just www.youtube.com. I've tried finding somewhere in settings where I can change this, but I can't find anything.

Hello friends,

when I write an email message in ThunderBird, the font size is OK.

But when I view the same message in the sent messages section, the font size is obviously larger - please see the attachment.

I tried to set it in the Thunderbird settings but it didn't work. The font size in written and sent messages is still different.

Does anyone have any advice please?

thank you very much in advance

Radim

Hi everybody,

this will be my 3rd attempt to illustrate a problem due to Thunderbird (see also ticket 124176, 12-23-2023 and resubmission: ticket 125893, 01-02-2024).

On 01-04-2024 I again got the message to resubmit my question by going to https://support.mozilla.org/en-US/questions/new/thunderbird/form and entering my Mozilla account information, what literally happens now.

My problem with Mozilla Thunderbird occured after I transfered the account of my wife (katharina@dr-ristic.de) to my pc in order to chance the related password as all the others of my accounts.

By doing so I suddenly found my personal folder (including inbox- and outbox-folder) shifted from my primary ac-count (thomas@dr-ristic.de) and attached to my wife’s account (katharina@dr-ristic.de).

Up to now it was possible to shift back nearly 80% of these folders until I got the message: OVERQUOTA and that any adding of datas would exceed my storage quota (2147559282>2147483648), as well the storage is occupid 100% (2,0 GB).

I would appreciate if you could help me to solve this problem by extending the storage for example, so my personal folder will functioning as it did up to now. I do not want to delete any of my datas in the folders.

I am looking forward to your problem solving advices and wish you all the best Thomas

Can you find out why the remote content is showing as links in thunderbird?

cannot get any banners/in email photos to display as anything other than links

followed thunderbird provided guide to no prevail

When I open a new tab in FF, a row of 8 boxes appears below the search bar where I can add shortcuts. I currently only use 5 of them, meaning there are 3 empty boxes left over. I don't want to have them show history, or recommended websites, or anything of the sort that might distract me; the shortcuts should only be those I actually intend to use, of which there are only 5. To my knowledge, the only easy way to add/remove shortcuts is to adjust the number of visible rows, but this only allows modifications based on multiples of the original 8. Like in Chrome, can I actually remove any excess shortcut boxes I don't want to use? I feel this is a very basic customization I'm sure Firefox should be able to accommodate.

I've included a screenshot of my FF new tab, where the three empty shortcut boxes I'm referring to can be seen. Thank you in advance for any assistance!