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  • Archived

latested android version

have Firefox (and firefox beta )across multiple computers OS's & mobile devices . now dowloaded latest for Android, signed and sync'd but none of my settings have com… (read more)

have Firefox (and firefox beta )across multiple computers OS's & mobile devices . now dowloaded latest for Android, signed and sync'd but none of my settings have come across on the latest one . how can I fix this .

Asked by phillipmenz 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox sync tab disappear

I'm on Firefox Nightly 105.0a1. Recently, the synced tab is empty (see picture). However, my device still manage to sync, and can still send tabs to other devices. Also, … (read more)

I'm on Firefox Nightly 105.0a1. Recently, the synced tab is empty (see picture). However, my device still manage to sync, and can still send tabs to other devices. Also, my device tabs can still be seen by other device. Is this a bug? I have tried relogin but no luck.

Btw, the second picture is EOL firefox. I know it but it's still operational.

Asked by max00191598 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Android app doesn't recognize it's own scan

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch … (read more)

Trying to sync Android firefox app with laptop. Firefox Android app installed. Check. Open android settings, turn on sync. Check. QR code on laptop screen. Check. Touch "scan" button at lower frame of Firefox

    Android app, scan code on laptop. Check.

Error message: "Did you use the system camera? You must pair from within a Firefox app." No, I did not use system camera. Yes, I did activate it from the firefox app/scan button - REPEATEDLY. Somehow, firefox does not recognize it's own activation of my system camera. Please help, I need the bookmarks off my phone and onto laptop. Thank you.

Asked by Big MF 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sync Bookmarks FROM iPhone, then sync onto laptop

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks… (read more)

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

Asked by KT 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on iOS sync is not working

Neither using the QR code option or the email option work. Both result in a white screen. By using the iPhone's camera to scan the QR code (instead of using Firefox) I c… (read more)

Neither using the QR code option or the email option work. Both result in a white screen.

By using the iPhone's camera to scan the QR code (instead of using Firefox) I can see that the QR code is point to https://mzl.la/MYCODE. This URL in turn is redirecting to https://app.adjust.com/somecode?campaign=firefox-desktop&adgroup=firefoxview&creative=CODE-123. Opening this URL in Safari gives me a white page with a "Download App" button to download Firefox (which I already have installed).

My Firefox account has the setting "Allow ⁨Firefox Accounts⁩ to send technical and interaction data to ⁨Mozilla⁩." set to off. So probably none of this tracking should occur.

In any case, I went to Firefox settings and turned on "Allow Cross-Website Tracking". I also went to Safari settings and turned off "Prevent Cross-Site Tracking", "Privacy Preserving Ad Measurement" and turned "Content Blockers".

Then I tried syncing again. The result was the same white page as before.

Asked by guilherme.rdems 1 year ago

Last reply by guilherme.rdems 1 year ago

  • Solved
  • Archived

How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

accessing Firefox on a new phone

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as w… (read more)

I recently bought a new phone. I have a total of three. The first two are semi-retired. They have aging operating systems and are no longer updatable. But I use them as wireless extension devices. About two hours ago, I installed and attempted to access Firefox search engine. I didn't remember the password. So I created a new one. That was successful. But then I had to enter a verification code. I did so and now there is a significant delay. This is in my new phone. Operating on Android 13. I'm accessing Firefox on one of my retired phones which are linked via WiFi to my new phone.

So, WHAT'S THE PROBLEM?????

I have a total of three devices, all with Firefox. Only one device has a sim card that is registered and subscribed.

Asked by Seppy 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to get my Firefox Mobile tabs and collections out of my dying Android phone? Sync doesn't transfer these!

I always use Firefox mobile and Firefox Sync is always enabled. My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs a… (read more)

I always use Firefox mobile and Firefox Sync is always enabled.

My phone is dying and I need to rescue my Firefox browsing session : It contains thousands of tabs and collections of even more tabs (it built up because I never found a way to transfer these reliably).

A tab has a history, so back and forward pages, I need the full history of the tabs! Firefox Sync doesn't transfer these!

Firefox sync transferred 2300 tabs, but it seems that this set is incomplete as there is a large chunk of tabs missing, it's probably a thousand more. I restored these on Firefox desktop in a normal PC Firefox profile, they don't contain tab history as far as I can tell.

I also used collections in an attempt to synchronise better, there's over 800 tabs in there, I don't see these in Firefox Sync either.

Can Firefox Sync be archived/exported? I might not be able to replace the phone before my sync data disappears!

Please help me get to my data !

Asked by firefox.sync3 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox IOS 104.1 crash when we synchronize with windows firefox browser 104.0.2

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds. … (read more)

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds.

Asked by thomasdelfosse 1 year ago

Last reply by thomasdelfosse 1 year ago

  • Archived

How to restore bookmarks and open cards in Firefox for Android?

I had many open cards and bookmarks in my Firefox for Android. But today I open Firefox and everything vanished. I haven't got Sync account so I can't synchronised old da… (read more)

I had many open cards and bookmarks in my Firefox for Android. But today I open Firefox and everything vanished. I haven't got Sync account so I can't synchronised old data. I find support only for Firefox for Windows problem and there is no solution for people which had problems in Android. I can't use about:profiles because it's not working in Firefox for Android. So is there any other options? I haven't removed or uninstall anything and didn't install any new version of Firefox so what could happend and how to fix it? Most important thing for me is to restore my open cards. I had more then 300 of them...

Asked by turysta7 1 year ago

Last reply by Paul 1 year ago

  • Archived

How do I transfer my Firefox Logins & Passwords to a different Browser?

I am leaving Android Firefox but before I go I want to safely transfer my Firefox Logins & Passwords to a different Browser. I have Google Drive (and the usual tools … (read more)

I am leaving Android Firefox but before I go I want to safely transfer my Firefox Logins & Passwords to a different Browser. I have Google Drive (and the usual tools like Bluetooth). How would you recommend I do this? Thank you!

Asked by no.cache 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android Bookmarks Toolbar <> Desktop

Pretty simple. On my phone's FF, Settings=>Bookmarks=>Desktop Bookmarks=>Bookmarks Toolbar doesn't match what I set on my PC. On my PC, I have deleted one bookm… (read more)

Pretty simple. On my phone's FF, Settings=>Bookmarks=>Desktop Bookmarks=>Bookmarks Toolbar doesn't match what I set on my PC.

On my PC, I have deleted one bookmark that remains on my phone, and added two that do not appear. To the best of my searching, the bookmarks don't appear anywhere else on the phone.

I have SYNCed and signed out of my Android and signed back in.

Thoughts?

Asked by RJB 1 year ago

Last reply by Spencer 1 year ago