All Products Support Forum

The soft touch(or short touch?) feature on the website doesn't seem to work on Firefox. Compared to chrome, Samsung Internet, Brave, Vivaldi

In other browsers, if you lightly touch a post on a community site, etc., the post will highlight or display a preview image, but Firefox does not show this feature, only displays a system window, such as copying links, when pressed strongly.

This problem seems to be related to the browser's touch function. It's not a long press. It's a matter of short press

When a private tab is opened, it lets me know in the silent notifications on my phone with the "swipe or tap to close" the tab/s. However, once I close the private tab that notification remains. When I click or swipe the notification it goes for a second and comes back despite not having a private tab open. Even with normal tabs open it does the same thing. Force stopping the app gets rid of it but the second a private tab is opened it returns.

I understand I can just turn off that notification but it's useful to have. Was just wondering if there is a fix or setting anyone knows of or how I can report this to Mozilla?

Thank you

When not in fullscreen, visualViewport updates correctly. However in fullscreen mode visualViewport remains fixed and never changes. Is this a bug? It's creating an issue for my webapp which has a fixed text entry element at the bottom of the fullscreen element. I have to detect the visualviewport changing when the keyboard shows otherwise it is completely obscured. Please assist me.

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly with no problems.

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doing so always and only results in a blank page. If however, I choose the option to open the image in a new tab, then and only then does the search go to the desired site. All the other search options seem to work fine.

I have cleared my caches and deleted my histories to no avail. Removing and reinstalling Firefox did not help. Rebooting didn’t do it either. Have I caught a malware that my antivirus protection has failed to detect? Is it a bug in the app?

I’m stumped.

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it

Ive noticed on Firefox mobile, I'm unable to click any post buttons. In particular Ive noticed it when I would tap a button to upload a file (like a photo). While this happened on Facebook and Instagram, it also happens on my friend's personal project site.

This is specific to Firefox on Android. Happens whether or not I toggle Desktop mode.

It simply does nothing when I tap any buttons associated with uploading a file. The button does not visually flash or anything. Nothing at all happens.

Ironically I can't upload an image on this very form because of it, though this button does highlight like I pressed it.

Dear team, 1) thanks for your work! 2) I can observe a quite important problem which could make me uninstall the app. Mozilla is now draining much power, even while not using it (e.g. at night where I can monitor the problem). I can observe that since I switched to a pixel 8 phone. (Which has itself a poor living battery). The phone can hardly survive a day and a night without being charged. And when charged on everything. It can loose up to 30% battery until the morning. Another phone could be 5%. What really strange is android show me that during that period of time Mozilla was responsible for 90% of this leakage. I had sync enabled.(Tabs, history and bookmarks) I removed it, but the leaked percentage of Mozilla at night stays around 70%.

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared browser is present in my phone of wch I am not aware off. So I would request Mozilla to activate only the Mobile data as I am not connected with any wi-fi connection to my internet services so see to that no number is linked or overlapped especially the organisational ones Regards & Gratitude K S KRISHNANANDA PRABHU

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the software, rebooted and I'm out of options. Can someone help me?

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the text box (although the suggestions showed up in the keyboard) at all on every webpage and site.

Uninstalling and reinstalling (along with the add-ons) did the trick. I am really curious what the root cause was. Hopefully nothing sinister.

I'm on a TCL 30XE 5G running Android 12.

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?