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Linking problems with Firefox browser on iOS17.3.1

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to cl… (read more)

Firefox has been my default browser, but when I click on a link in an email newsletter, for example, often I get to the Firefox homepage instead of the link. I have to click a second time to get the linked page itself. When I search with Firefox and click on a link, I may get there, but if I try to go back to the search page, the page crashes and I'm taken to the Firefox home page. I fear I will lose my saved passwords if I uninstall and reinstall--is there any alternative?

Asked by sylvialindman 2 months ago

Tapping links loads about:blank

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it … (read more)

Since updating to 123.4 it frequently happens that I tap a link in a website and it loads about:blank and won’t stop doing that until I force quit Firefox and restart it

Asked by thejim1 1 month ago

Section of a website will not displace when I use firefox

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the so… (read more)

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the software, rebooted and I'm out of options. Can someone help me?

Asked by lynn.fontana 2 months ago

Inactive tabs on iOS not loading

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s no… (read more)

All my inactive tabs on Firefox iOS are unable to be opened, whenever I tap on them the page won’t load and I can’t even copy the url from the search bar since there’s nothing there, and half the time the app crashes too whenever I’m on one of the inactive tabs.

I also can’t use the hamburger menu to copy the link or send to another device, and though the tab thumbnail is saved in the cache the page itself refuses to load.

Is there a way to bring them back? I’m running the latest version of the app and iOS.

Asked by luka 1 month ago

Google image search on Firefox keeps resulting in “about:blank”

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doi… (read more)

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doing so always and only results in a blank page. If however, I choose the option to open the image in a new tab, then and only then does the search go to the desired site. All the other search options seem to work fine.

I have cleared my caches and deleted my histories to no avail. Removing and reinstalling Firefox did not help. Rebooting didn’t do it either. Have I caught a malware that my antivirus protection has failed to detect? Is it a bug in the app?

I’m stumped.

Asked by antaresrichard 1 month ago

battery usage on firefox

hi team, i think there is something wrong with firefox's battery utilisation. as shown in my screenshots above, i dont use browser much day to day but the battery usage i… (read more)

hi team, i think there is something wrong with firefox's battery utilisation. as shown in my screenshots above, i dont use browser much day to day but the battery usage is ridiculous compared to youtube etc.

1. i started noticing huge battery consumption on 29th jan when i decided to check my battery utilisation just for fun. realised it has been happening all the time. 2. i then put firefox into deep sleep when not in use to restrict background usage on 30th jan thinking it will help. 3. woke up on 31st jan (today) with firefox still running in the background when im asleep despite putting it into deep sleep and now having to force stop whenever i use firefox (which is not sustainable)

please advice/fix this issue if possible. for context, im using the s24 ultra.

Asked by Chua Yusen 2 months ago

Mozilla Support request (131295)

Hello, Following the creation of this ticket, please find below my issues : - Why does Firefox can go into blank “black” or purple screen for no reason apart from… (read more)

Hello,

Following the creation of this ticket, please find below my issues :

- Why does Firefox can go into blank “black” or purple screen for no reason apart from working into multiple windows (and not tabs from Firefox) (cf. Screenshot enclosed)

- Why is it not possible to download audio files ? It goes into playing mode only (cf. Screenshot enclosed)

- Why do I have multiple sessions opened at the same time like for Web browsing or syncing devices, and some of them incorrectly identified or easily removable without interruption of services (in particular I notice Safari instead of Firefox Private in strict mode ? Or same device named differently like Firefox iPad or Firefox iOS 122, iPad ? Also some where not present yesterday but when looking again today it is said connected 5 days ago). In case of my device being hijacked or in parallel used in the background, can you provide diagnostic support to validate this situation ? (cf. Screenshots enclosed)

Also I can notice that on some particular secure website (cf. Example in screenshot enclosed) lateral or horizontal scrolling is not correctly working with important time lagging with mice. “Without touch screen which seems to respond better, I would have throw away my machine”.

Waiting for your reply.

Asked by firefox.endeared836 2 months ago

Address doesn't open Google maps app

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage eve… (read more)

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Asked by Rick 2 months ago

Firefox Android on Outlook/live/hotmal mail (compose)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1 When I browse outlook mail on compose, suddenly it appear ve… (read more)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

Asked by Boxx 2 months ago

ledger and Firefox Error

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a fir… (read more)

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?

Asked by Andrew Miller 1 month ago

Enable JavaScript on iOS Phone AND MAC OS!

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this? There have been numerous requ… (read more)

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

Asked by Bill Sopchak 1 month ago

"Battery Drain Issue with Firefox on S22: Seeking Solutions and Community Insights"

Firefox has been an excellent browser on my new S22; however, I've observed a notable decline in my battery percentage lately. It seems to be dropping rapidly, and each t… (read more)

Firefox has been an excellent browser on my new S22; however, I've observed a notable decline in my battery percentage lately. It seems to be dropping rapidly, and each time I check, it's lower. This is confirmed by the battery settings menu, which displays an unusually high amount of usage, even though I primarily use Firefox for general browsing and make sure to close background tabs. Has anyone else experienced a similar issue or found a solution in iphone? Any insights would be appreciated.

Asked by Noel Leka 2 months ago

  • Locked

Significant battery drain on S22

duplicate of /questions/1438225 thread. Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage ex… (read more)

duplicate of /questions/1438225 thread.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 2 months ago

Overlapping issues

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared br… (read more)

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared browser is present in my phone of wch I am not aware off. So I would request Mozilla to activate only the Mobile data as I am not connected with any wi-fi connection to my internet services so see to that no number is linked or overlapped especially the organisational ones Regards & Gratitude K S KRISHNANANDA PRABHU

Asked by KRISHNANANDA PRABHU 2 months ago

RAM memory usage high

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly wi… (read more)

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly with no problems.

Asked by M Niemi 2 months ago

Typed Text Not Appearing

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the… (read more)

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the text box (although the suggestions showed up in the keyboard) at all on every webpage and site.

Uninstalling and reinstalling (along with the add-ons) did the trick. I am really curious what the root cause was. Hopefully nothing sinister.

I'm on a TCL 30XE 5G running Android 12.

Asked by Cody Sheets 2 months ago