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Am using multiple platforms w/multiple (dated) conflicting info, and having many difficulties trying to utilized Firefox for both Android+old iPhone + iPad (9th gen) & broken screen on newest: iPhone14, that maybe is reason I’ get so many problems

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so thi… (read more)

I think b/c I have an old Firefox acct on my old, locked iPhone 11,that when this iPad synced, with info on iPhone 11 from back when I had computer (Lightning Rod) so this is causing major lockouts because passwords, sign In info, etc don’t match? The 11 never really got used b/c Verizon couldn’t keep signal to phone and automated system kept shutting me down while the higher ups kept trying but eventually I had to give up and return to Spectrum but Verizon Automation also reported me th credit bureau- which we sent a rebuttal to the huge charge but only learned after time to dispute had long passed that b/c we didn’t think to send return receipt- Who kne? Well not only didn’t I get my $600 advanced payment returned and I kept begging those techs to simply give up, send a return box b/c when I agreed to the contract, on recording, I specifically stated that if what he ( salesman agreed to, that is, that I wouldn’t need to pay separately for Spectrums signal then yes, I agree to the contract… Spectrum, unfortunately, prior to CoVid, lied about upstate NY having 100% coverage and thus other companies suffered losses b/c they depended on wireless signal just as CoVid really took off(sorry for rant!) So, the 11 really didn’t get used b/c Verizon management understood the serious threat to me being terminal but the automated system couldn’t be overridden, and thus my question to you is…How can I separate, or stop the syncing with the outdated info that I suspect is confusing and driving me insane when the Firefox for iOS is getting separate info? But, suspecting I’m an intruder? Lastly, the old 11 has Now added newer (recent info) and I simply don’t know the info when being asked, nor do I know if both the one Android temporary (pay as you go phone…will cooperate with separate platforms as well as apps but it was never this confusing when I used Firefox before yet being much more deteriorated medically, I simply am desperately trying to protect my privacy until Apple can find a way to help get my watch back monitoring me while I temporarily have the Android so if something obvious happens - which btw, when the watch literally saved my life, nobody knew before that occurred that my body was no longer able to make a life sustaining trace mineral and the other requirements to absorb in order to live but b/c the watch was monitoring and SOS, at the hospital, my cardiologist was able to have tests that they instantly started IV’s saving me and Now although the watch isn’t working- I simply can only pray that b/c Apple is doing what they can, at least if I get some kind of pain or unable to breathe as was the case that day… but then I have lots of allergies so that’s what I and others thought was issue… but with the American ingenuity of what Apple has started, the ability to prevent deaths that could have been prevented, yet I’m hitting a huge brick wall with Spectrum arguing and putting my life at risk denying that Apple could have got my watch going but told me to call Spectrum because even with my phone dying from a fall, I’m paying out the ying Yang not only for cellular to not only go to my broken iPhone but am also paying for cellular to my watch which luckily I did get with its own cellular. But enough of the horror story…is there any advice you can provide while Apple has taken lead, to protect me from the Android but more importantly help me with the old info, of the 11 vS new of 14 which Apple has jumped further in to prevent the unthinkable from possibly occurring. I’d be lying if I tried to say I’m not frustrated with Spectrum, but I’m not interested in dying to enrich my heir…I still have things…a long long bucket list, but I’m just trying to keep myself and what is still working safe. You guys are wizards with this stuff… Please let me know if you can help separate out but possibly not make me more vulnerable. Thanks for what you do in trying to help people like me who don’t know much about what it entails nowadays to utilize the access, yet not be further victimized or experiencing more stored info.

Please call me if you can!

Asked by Make precious memories 2 months ago

  • Archived

Never asks to save passwords. Others have pointed this out and get ignored or given meaningless resposes.

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not underst… (read more)

https://support.mozilla.org/en-US/questions/1395581 <------------- Perfect example. Only responder is completely useless, asking pointless, obvious things, not understanding clear explanations, and not a single other person even attempting to help.

Your password system for iOS is completely screwed up. As others have noted, it never asks to save a password. Yes, the option is turned on. No, we aren't all in private mode. These questions are silly.

When I went to log in today - because I have to log in, and then verify it's me, every single time I open the browser, because ?????? - I also verified it ALWAYS says the first entry of your PW is wrong. I marked "view password" to ensure I entered it the right way. Entered it exactly the same way the second time. Worked the second time. This is how it goes literally every single time I log in. First time it says the PW is wrong, enter the exact same one a second time, works perfectly, and doesn't bother to ask me to save it, so I have to go through the entire obnoxious process every single solitary time I want to log into absolutely anything.

Then people ask about it, and are either told "-shrug- works fine for me lol," given meaningless responses with requests to log into people's personal websites, or they're completely ignored. The last person asking this question said they were going to just get another browser, and that's about where I'm at. This isn't an isolated incident, either. The number of questions on here that end with the user giving up and the question being archived without answer - sometimes without a single answer even *attempted* - is laughable. Firefox is more trouble than it's worth, and even getting a simple answer about passwords takes months of research and ultimately leads nowhere and nobody has any idea how to resolve the problem.

Oh my god. I wanted to export my bookmarks in preparation for going to another browser, since you clearly don't support this one, and come to find - YOU DON'T HAVE AN OPTION TO EXPORT BOOKMARKS FROM iOS FIREFOX. You may be the hands down worst browser I've ever seen in my entire life. Every single thing is a huge ordeal, usually takes months of research that ends in me giving up, and basic functions like exporting bookmarks you just deliberately don't offer?

Holy crap. I'm not only uninstalling this from my tablet but I'm getting rid of you on my desktops too. Your company is far too incompetent and careless to risk having on any of my devices.

Asked by Newman 6 months ago

Last reply by Newman 6 months ago

Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (read more)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Asked by David Privatelisting 1 month ago

Last reply by Paul 1 month ago

finding passwords

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password… (read more)

My google account has informed me that some of my information has been found in data breaches on the dark web. This included a list of information found. Where a password has been compromised, the list gives the 1st 3 characters of the password followed by ******. No website information is given. My query ..... Is there a way of searching my passwords held in Firefox to find this password so that I can change it? Firefox stores my passwords, how do I find a particular password without knowing the website it is associated with?

Asked by LindaM 3 months ago

Last reply by James 3 months ago

  • Archived

My usernames and passwords are not synchronizing

Hi, I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on m… (read more)

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

Asked by Anthony 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

Firefox won't let me save any passwords/login info

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it… (read more)

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

Asked by jcordonhill 1 year ago

Last reply by Damon 1 year ago

  • Archived

once every 3rd Sunday after full moon Firefox enters site password for me

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying get… (read more)

Mostly trying to get on website I then see notation to ACTIVATE FIREFOX OR TURN ON Firefox which doesn't tell me how to turn it on, how long 42 months? to keep trying getting nowhere but frustrated

HOW DO I GET FIREFOX TO WORK FOR ME instead of me being in unpaid for indefinite term FOREVER looking thru Firefox list of my saved names and passwords and entering it myself BECAUSE ---- Maybe I'm wrong but I thought that was the whole FIREFOX EXPERIENCE, to keep track of passwords and enter them for me. Reality is every day is a game of KEEP AWAY from me any user benefit

Asked by KC 1 year ago

Last reply by Paul 9 months ago

  • Locked
  • Archived

lastpass compatibility

I have been having trouble with getting FF to work correctly with LastPass. I have reinstalled it multiple times and tried clearing cache after installation so I have a … (read more)

I have been having trouble with getting FF to work correctly with LastPass. I have reinstalled it multiple times and tried clearing cache after installation so I have a very clean FF. The last time I had this issue, LastPass support had me clear the cache without a new download and that worked for a short time. Is there a file etc. that needs to be cleared to now work with LastPass? I am using chrome with no issues with LastPass. I do not use Safari very often but LastPass works with it on my imac.

Asked by Norm 1 year ago

Last reply by James 1 year ago

all logins and bookmarks lost since latest update

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0). On the phone version I can't locate any previous … (read more)

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.

Asked by Sandrine 5 months ago

Last reply by Paul 5 months ago

  • Archived

Password change

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it … (read more)

As I was changing my password I believe someone else who is already hacked into my device, changed it before I could get it typed in completely. I know what I changed it to or was going to change it to but I received a notification before I completed typing it in. This is the reason I switched to the Firefox browser for the security that it has for it's accounts. Thank you in advance, any help would be greatly appreciated.

Asked by kimmonneal 1 year ago

Last reply by Paul 12 months ago

  • Solved
  • Archived

lockwise iOS frequent logout

hi team I am a multi decade, firefox in Mozilla supporter About five years ago, had to transition to iPhone The best solution was Lockwise for managing passwords, ret… (read more)

hi team

I am a multi decade, firefox in Mozilla supporter

About five years ago, had to transition to iPhone

The best solution was Lockwise for managing passwords, retaining cross platform support using firefox sync

In the last week or so Lockwise started automatically logging me out at least every day. This is extremely annoying and frustrating.

I would ditch lockwise, however it is the only solution to get Firefox sync passwords on iOS

Please advise - that seems like a bug in Lockwise that was recently introduced as a regression

It seems like Firefox password is not supported as a source in Firefox yet either on iPhone otherwise I would switch to that

Asked by Matt Callaghan 8 months ago

Answered by Paul 8 months ago

  • Archived

I cannot sign in without reset

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset? … (read more)

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

Asked by WestofYouLB 6 months ago

Last reply by Paul 6 months ago

  • Archived

Password problem

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on t… (read more)

Hi, I have a problem with remembering the login details on the account - the point is that everything works fine on the browser on the computer, while on the browser on the phone (android) it sees the login details, but after selecting it, it does not complete the login fields as if there were no such data and they are, after checking the tab "saved login details" and finding the login, I manually copy the data and paste it on the page, then I log in ok. Why does the login not work with saved logins? Has anyone had or has the same problems? P.S Synchronization is done, the browser is reinstalled, it's the same on another phone

Asked by Piotr Lewicki 1 year ago

Last reply by Paul 9 months ago

  • Archived

Sign In to Firefox Android with Password

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. … (read more)

I'm having a huge problem logging into or signing into my Firefox Account for Android either first time ever or first time with my new Password anyway? I can't remember. It won't give me a box for the Password no matter what so I can't Sign In! Respectfully, Barry

Asked by popsbarry@gmail.com 1 year ago

Last reply by Paul 1 year ago