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  • Archived

Crashing

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see … (read more)

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see if that gets rid of the gremlins.

Asked by minette 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox for Android CONSTANTLY Crashes (10/22/22)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this … (read more)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this problem. Please help, this is very frustrating and Firefox has been my PC and cellphone browser of choice for about 15 or more years!

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Thank you in advance!

Asked by BobbyBobBob 1 year ago

Last reply by BobbyBobBob 1 year ago

  • Archived

When I try to add a search engine on my iPad or iPhone, the app crashes.

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, … (read more)

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Asked by The Riddler 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashes when trying to play video (any video, on any website)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tri… (read more)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Asked by commandoclo 1 year ago

Last reply by Kiki 1 year ago

Firefox is crashing after the last few updates (v121.0.1)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash f… (read more)

I've been using Firefox on my phone for about half a year, rarely updating the browser. I did it first time approximately 2 weeks ago and since then it started to crash frequently. The latest update hasn't resolved the issue.

Setup: - galaxy S23+ - latest Android version (13) - Firefox version 121.0.1 (Build #2015995071), fd4d251332+ GV: 121.0.1-20231230165955 AS: 121.0

I have more than 100+ tabs opened with a setting activated "Close tab: Never" and "Move old tabs to inactive". Has several plugins installed: - Ghostery - Decentraleyes - Search by Image - uBlock Origin - ClearURLs

I usually visit 5-10 websites a day, having multiple opened tabs to read later. Sometimes when I open a new tab, open the page, start scrolling, the browser slows down and then crashes. It doesn't show any error, just shuts down the app so I have to open it again.

Asked by mlurker 3 months ago

Last reply by mlurker 3 months ago

Download Notification issue

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download… (read more)

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download some files and didn't allow the notification for showing download in notification panel. When I have allow the download notification it works fine and download percentage shows in notification bar but I can't see my downloads in download tab. It's empty. These are bugs I am facing. Please fixed it I have give you the whole schenario of finding bug so you can get it clearly.

Asked by karanvishwakarma101010 2 weeks ago

  • Archived

Firefox crashes on Android, but Only on my profile

So on my main firefox account the app crashes after a few mins consistently, on my phone and Tablet. However I recently made a different account using a different email … (read more)

So on my main firefox account the app crashes after a few mins consistently, on my phone and Tablet.

However I recently made a different account using a different email adress and zero crashes.

Is it likely to be a settings issue?

Asked by Shinobi 1 year ago

Last reply by Paul 1 year ago

  • Archived

Browsing problems

I have being using this particular browser for a long time. It worked for me very smoothly. However, since in the recent past I was faced with bad browsing behaviours. De… (read more)

I have being using this particular browser for a long time. It worked for me very smoothly. However, since in the recent past I was faced with bad browsing behaviours. Delayance,crashes, and failures among others. Kindly advise?

Asked by Yahya 1 year ago

Last reply by Paul 1 year ago

  • Archived

Version 106.0.2 Keeps crashing when I try to upload an attachment

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I neve… (read more)

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I never had this issue until this version. Nothing else on my PC has changed.

Asked by cowboyclinto 1 year ago

Last reply by Paul 1 year ago

  • Archived

Constant Firefox crashes

Hello, I want to report an issue with the Firefox 102.4 ESR for Linux. System: OS: Raspberry Pi OS (64-bit) An Addon called „ebesucher“ is installed and in use. This a… (read more)

Hello,

I want to report an issue with the Firefox 102.4 ESR for Linux.

System: OS: Raspberry Pi OS (64-bit)

An Addon called „ebesucher“ is installed and in use. This addon always visits a new website within a few seconds and that’s it, nothing special. Sometimes Firefox working for a long time, but sometimes it crashes within an hour more than one time.


So, I want to know why and is it fixable? It’s a very annoying issue.

Screenshot of latest Crash ids and signature are attached.

Kind regards

Asked by walter.malitsch 1 year ago

Last reply by walter.malitsch 1 year ago

  • Archived

Crashes regularly

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notificatio… (read more)

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notification Center). Iphone X, FFF 108.0.

I've just turned on both SendUsageData and Studies switchers to help you to dig in (if that helps).

Cheers,

Asked by staply 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 1 year ago

Last reply by beaven603 1 year ago

  • Archived

Firefox crashes everytime there's a new update

Every month or so, I believe it's everytime there's a new firefox update, my firefox brower stops working. Pages go into perpetual loading mode, and if i close firefox an… (read more)

Every month or so, I believe it's everytime there's a new firefox update, my firefox brower stops working. Pages go into perpetual loading mode, and if i close firefox and start it again it says these pages aren't able to be opened.

What's going on?

Asked by kittyt 1 year ago

Last reply by kittyt 1 year ago

  • Archived

Firefox browser crashes

Firefox is my primary browser. As soon as I try to play any video it freezes / crashes. It is also doing it using other browsers. I have tried all troubleshooting steps… (read more)

Firefox is my primary browser. As soon as I try to play any video it freezes / crashes. It is also doing it using other browsers. I have tried all troubleshooting steps online. I have deleted and updated drivers. no change.

Asked by catheymd 1 year ago

Last reply by catheymd1 1 year ago

  • Archived

Firefox Freezing and Crashing after updating to 106.

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would… (read more)

Hello, I've been experiencing some issues after updating to version 106. I can be watching a video, listening to a music of viewing a site and randomly, the browser would become unresponsive and freeze. The funny thing is that music or videos keep playing in the background and the RAM or CPU usage never goes down but I can't do anything. After a while if I try to click on the browser, it then brings up a popup telling me that the app is unresponsive and I could either wait or close the app. Previously I had waited for over 2 hours hoping that it would fix itself but that never happens. The only saving grace is that I am able to restore my previous tabs after closing Firefox but tabs on my private tabs are gone forever (P.S. It's not p0rn but site that i don't want cached on my browser). This started from me updating to version 106 and currently am on 106.0.2 but the issue persists. I was hoping someone can assist me with this as I do prefer using Firefox.

Asked by TemmyD1 1 year ago

Last reply by TemmyD1 1 year ago

  • Archived

suddent slow and crash

Today (20-10-2022) mozilla show some changes in layout with infos about that change. Mostly is mozilla icon in top left corner. But now the app just keeps failling. 4 tab… (read more)

Today (20-10-2022) mozilla show some changes in layout with infos about that change. Mostly is mozilla icon in top left corner. But now the app just keeps failling. 4 tabs open and freezes. youtube can take one song to the end without several stops (hiccups) or stop completely. And it gets to slow to open a new page or simply doesn't open and i get a message that mozilla is not responding.

Asked by quizjack 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

App crashes after trying to add a search service

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (10… (read more)

On a previous version (don’t remember which one) I was able to add the URL search query of MetaGer as a custom search service. After having installed the last version (103.0), I tried to add the URL of Startpage but when I tap on button the app crashes completely and closes

Asked by Isaac Revelo B 1 year ago

Answered by Isaac Revelo B 1 year ago