• Archived

Why Firefox (ESR version) manual update is failed on selective machines

Launch Firefox, manually check for latest update by going to settings > Help > About Firefox. However the manual update keep showing update failed. Other than Mozil… (read more)

Launch Firefox, manually check for latest update by going to settings > Help > About Firefox. However the manual update keep showing update failed. Other than Mozilla config file, can we use GPO to configure auto update for Firefox browser?

Asked by chin_leng_ooi 2 years ago

Last reply by Mike Kaply 2 years ago

  • Archived

Search bar and address bar don't load search results except in private windows

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes fo… (read more)

Over the past few days, I've noticed that whenever I type something in either the Google search bar or the address bar, the search results never load. The page flashes for a second, then stops working. The Google search engine and Google products, e.g. trying to log into Gmail, are the only things affected by this glitch. However, I can access everything and obtain search results in a Private widow, but not by using the regular browser interface. I've been using Firefox for years, and I've never had this issue. I've cleared the cache and I've tried disabling add-ons. How do I fix this issue?

Asked by rainarde.heiland 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Update keep on reverting to earlier version

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried: Uninstall and reinstall Firefox Refresh in about:support Use a new profile … (read more)

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried:

  • Uninstall and reinstall Firefox
  • Refresh in about:support
  • Use a new profile

I think it is happening daily around the same time. Suddenly my pages in Firefox will stop loading. Then I need to close and reopen it. And then it will prompt me to start with a new profile because I am using an older version. On check, my Firefox had been reverted to version 98.0.2. Then I have to update and then only I can change back the profile.

Asked by yekit 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Allowed pop ups disappear

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix th… (read more)

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix this bug!! tks

Asked by daves1997 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Weird Firefox Behavior, insane consumption and disk usage high, one off moment. Any ideas on what it could have been? Should I be worried?

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager… (read more)

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager, and I saw Firefox using 20 gb's of ram, and 50% disk usage.

I had a couple of tabs open, and seeing that it was stressing my SSD, I decided to quickly close the process, and I checked through all the tabs, and there was only one tab that had crashed when I had ended the task on it. I am running version 99.0.1 (64-bit) on Windows 10 21H2.

https://www.riotgames.com/en/work-with-us/job/3485689/staff-software-engineer-game-systems-valorant-los-angeles-usa

It was this link to a job posting for Riot Games. It had said that the tab had crashed and I had the option to refresh the tab. Not sure if it really was this or the tab just had some memory attached to that process. I had panic closed the process in task manager and forgot to screenshot anything else sadly.

Any ideas to what it was? Maybe just a memory leak or bug? My first instinct was to run a virus scan with Malwarebytes, and so far it has nothing, and I did a full scan of everything.

Have my extensions in the images. I've had these extensions for a long time at this point, I'm not sure if they would be the culprit or not.

I've never really seen or heard of this before, and this is the first time it's happened, and I don't know if it'll be repeatable either, just a bit worried about it is all.

Asked by envoyofthelast 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube search and other web site properly

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube properly i can't search and tauch ,any other website. Also Very s… (read more)

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube properly i can't search and tauch ,any other website. Also Very slow this browser,its taking to take a very long time to load web page i want to send you video

Asked by jsjoshua45 2 years ago

Last reply by Paul 2 years ago

  • Archived

Loging in to banking site

Access Denied You don't have permission to access this server. Reference: 18.1ca93817.1651074079.ba81029 I get the above message after I access my bank web site login … (read more)

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

Asked by dccampion 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot send Emails:

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] … (read more)

Hi It seem I cannot send Emails' it comes up with this message Sending of the message failed. An error occurred while sending mail. The mail server responded: [TPG-A02] Authentication denied. User jdeboer8@tpg.com.au is banned from using SMTP AUTH due to previous abuse. Please verify that your email address is correct in your account settings and try again. I have checked that my Email address is correct

Asked by Jdeboer8 2 years ago

Last reply by YongHan 2 years ago

  • Archived

Thunderbird - all accounts and emails suddenly disappeared

Opened Thunderbird yesterday afternoon - all as normal no problems, nothing wrong. Opened Thunderbird last night - all accounts and emails disappeared TB asking for "new … (read more)

Opened Thunderbird yesterday afternoon - all as normal no problems, nothing wrong. Opened Thunderbird last night - all accounts and emails disappeared TB asking for "new account setup" Tried to resolve by renaming the default profile to my profile Every time I set the new profile to "default" and restart TB reverts to the original default?

Asked by Brian Craven 2 years ago

Last reply by sfoxorder 2 years ago

  • Archived

Automatically delete junk mail older than X days is not working

I have 2 installs of Thunderbird on 2 different desktops accessing the same IMAP account. On one machine I have: Automatically delete junk mail older than 3 days On… (read more)

I have 2 installs of Thunderbird on 2 different desktops accessing the same IMAP account.

On one machine I have:

  Automatically delete junk mail older than 3 days

On the other it is:

  Automatically delete junk mail is unselected.

Which has priority?

I am seeing junk mail from over 30 days in there so I'm guessing that if one installation does not automatically delete junk mail, then none of them do. Does the longest duration take precedence?

Thanks

Asked by sevenforums.5756f2 2 years ago

Last reply by AgnesRM 2 years ago

  • Archived

FF 99.0.1 (32 bit) Win 7 desktop, loading too slow

With this new FF version it's now taking 2+ minutes to load FF. Yes, 2 minutes to load this thing. A problem I didn't have with the previous version. I've read the sup… (read more)

With this new FF version it's now taking 2+ minutes to load FF. Yes, 2 minutes to load this thing. A problem I didn't have with the previous version. I've read the support forum for this problem and tried everything noted. I've removed and reinstalled FF twice now, restarted the PC multiple times. I have 4GB of memory which is the same PC configuration for this PC for the last 4 yrs. No new programs, no issues with anything else on this PC so this is a FF issue. Note that once FF has loaded it functions fine - no slowness at all.

Nothing helps with loading this FF version. This is disappointing and it's become enough of an issue to find a different browser to work with, which I hate to do but my patience has run the full gambit with the version of FF. And yes Google Chrome, MS Edge and Opera open within a few seconds, which Firefox used to.

Asked by Keith 2 years ago

Last reply by kauffmankt1 2 years ago

  • Archived

Extension Cannot Be Updated. Code Signing ??

This is a self-hosted extension, that initially seemed to be updating. Using File > Open, the current installed version is 1.8.61 In the approved extension's (1.8.61… (read more)

This is a self-hosted extension, that initially seemed to be updating. Using File > Open, the current installed version is 1.8.61

In the approved extension's (1.8.61) manifest:

 "browser_specific_settings": {
   "gecko": {
     "id": "fasty@a_domain.com",
     "update_url": "https://a_domain.com/appextension/updates.json"
   }
 },


After tapping Check For Updates, I can see the following in Browser Console:

11:28:34.044 XHR GET https://a_domain.com/appextension/updates.json [HTTP/2 200 OK 254ms] 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.61 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.7

Here is where the issue gets interesting. Having downloaded all the xpi files, supposedly signed, today while attempting to manually install a newer version, Firefox oftentimes complains "This add-on could not be installed because it has not been verified." The Console reports:

12:06:36.478 1651075596478 addons.xpi WARN Download of https://a_domain.com/appextension/fasty-1.8.7-fx.xpi failed: signature is required but missing

According to the Developer Hub, the resulting xpi has been signed.

I don't know what to try to get automatic updates to work. Please suggest.

David

Asked by dolan2go 2 years ago

Last reply by Paul 1 year ago

  • Archived

How do I CHANGE the default KEYBIND for page down from SPACEBAR to something else?

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'… (read more)

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'd like to change that to something else, like maybe the page down key. Thanks.

Asked by jamvaru 2 years ago

Last reply by Terry 1 year ago

  • Archived

No support for Protonmail as default email

How to use Firefox when you don’t include Protonmail in your list of browsers to select as the default? I see requests for this to be rectified going back years and you s… (read more)

How to use Firefox when you don’t include Protonmail in your list of browsers to select as the default? I see requests for this to be rectified going back years and you still haven’t done anything about it. Surely it’s a simple enough thing to act upon?

Asked by mail.pauldaly 2 years ago

Last reply by NoahSUMO 1 year ago