All Products Support Forum

I am getting desperate as the harder I try to sort this out the bigger mess I get in.

I think after about 20 years I may have to stop using Thunderbird but I do not know what other Email client to replace it with as they all seem to be confusing.

The archiving problem particularly relates to gmails but I cannot understand the gmail webmail system at all - it seems to sort emails into categories I do not understand or need or want to use.

I cannot send a screen shot easily due to the confidential nature of emails

Thanks for reading/helping:

I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. **note: I've always followed suggestions on several Mozilla support pages. I usually do this w every update. Now it's either gone (performance) or moved. idk.

No changes in cpu and Increased Instances. ?!?!?

I have stopped at other sites asking about:config bc warning message.

What can I do safely - with various method (a) mozilla (b) about:config (c) the things i know i don't know about ;)

Attached is detailed task manager and option setting for Performance. If you need more - let me know.

Yes, update FF, restart computer.

Many thank yous, Kim, and the rest of us mere mortals

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if my network is safe to use again?

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

I would like to download and install the older version of Firefox. This I believe that version is 93 for Mac OS.

Version 102 to is just released (28 June 2022). I do not want to install this new version until it was proven over the next few months.

Please advise how to get the Version 93

Cheers

Asoka

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &PT for headerright, &U for footerleft and &D for footerright. Invariably it changes all the headers to &U, footerleft to &P, and footerright to &D. My only thought is that I haven't saved the updates properly. Please help! ~AM

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Joining ZOOM meetings doesn't work in Firefox, works fine in Chrome or Edge - A zoom link for a class (via Canvas, if that matters) will not open zoom. Used to work a month ago. Edge or Chrome works fine. Any suggestions?? thx,

.

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system. I am not what you would call computer literate so I have no idea what is going on. Any help will be gratefully received Regards Geoff Chatfield

The spell checker is constantly using English (USA) and not English (UK). No matter what I set it to it reverts. I suspect every time there is an update it does this and it is extremely annoying for anyone living this side of the pond (In the UK).

PLEASE can we have English (UK) by default. I notice when you add it to the list of languages in settings the USA version cannot be deleted.

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail did install. However, 2 other emails, I also need, will not install without this error. I'm using McAfee LiveSafe antivirus on the new computer. If I can't solve this, I'll no longer be able to use Thunderbird (which I like!).