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  • Archived

Unread messages remain unread when clicking on message

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different fro… (read more)

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different from what happened beforew. just selceting the message would make it Read. This is slow as I dont always need to open messages In Settings > General, Reading and Display, Automatically mark messages as Read ius checked, and Immediately on Display

Asked by chiu1 2 years ago

Answered by Stans 2 years ago

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iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

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Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (read more)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 2 years ago

Last reply by Ed Robb 2 years ago

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Thunderbird Version 115 automatically scrolls, after 30 seconds to the top of email without touching the mouse

After upgrading to Thunderbird 115 I've tried reading a long email scrolling down to view the lower half. After about 30 seconds it Thunderbird automatically scrolls up t… (read more)

After upgrading to Thunderbird 115 I've tried reading a long email scrolling down to view the lower half. After about 30 seconds it Thunderbird automatically scrolls up to the top of the email again and again without even touching the mouse. Thus making it difficult to read the entire email.

This version of Thunderbird is installed on a Macbook Computer booting up to Windows 10 operating system.

I've tried turning off auto scrolling and hardware acceleration with no change in behavior.

Should I roll back to an older version of Thunderbird or does anyone have a solution to try?

Thanks you for any suggestions.

Asked by totrox 2 years ago

Last reply by Toad-Hall 2 years ago

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Not downloading emails from one (my main) single account among many.

Hi I've used Thunderbird (32bit) for years with no major problems but when someone sent me an "Invite" it was just a blank email that I got. The program said it was up … (read more)

Hi

I've used Thunderbird (32bit) for years with no major problems but when someone sent me an "Invite" it was just a blank email that I got. The program said it was up to date (v68 I think) but I then discovered that the 64bit version was up to v115 and it had the necessary "calendar" (to see these Invites) built into it so I installed it and everything seemed to be fine after the upgrade except that I lost my Address Book (all the websites I saw said the upgrade would "handle" everything and none warned that Address Book should be exported BEFORE upgrading!), however, just from yesterday, TB has stopped downloading messages from (just) ONE of my ntlworld.com accounts!

When I click 'Get Messages' and look at the bottom I see it accessing all the accounts I have EXCEPT the main one I use!

Now, recently, for some unknown reason, Virgin Media LOCKED this mail account and I had to go through a whole load of palaver to get it up and running again! This, of course, involved accepting a new, ridiculously complex, password for the mail account but I did all that and once I had entered the new password into TB, the account worked fine all of last week.

However, as of yesterday, TB has stopped even trying to fetch the mail from the ntlworld server associated with my main email address (it gets the messages from my other ntlworld addresses no problem) and I can still SEND emails from my main ntlworld address!

I looked in the saved passwords and noted that the new password is there against the smtp.ntlworld.com linked to this email address but there is no sign of a pop3.ntlworld.com line for this account or the associated password!

I can find no advice on how to manually add in this account and its password for a pop3 server and wondered if that was why TB was not downloading messages from that server/account anymore?

I have already tried deleting popstate.dat for the a/c in question and even tried deleting global-messages-db.sqlite (which meant I had to go into EVERY webmail for ALL of my accounts and delete ALL the messages in them to avoid the possibility of re-downloading thousands of emails!!!) but my suspicion is that the account not being listed in the saved passwords (just for pop3, the smtp password is there alongside this email address) is the root of the problem.

TB doesn't ASK me for a password for this account when getting messages it just doesn't attempt to fetch them from that account/server at all! (Everything is all properly set up & the account IS 'ticked' to be included when getting mail!)

Any ideas what the problem (actually) is and how to fix it? Any help is much appreciated, thank you.

Asked by Brian Cameron 2 years ago

Last reply by Brian Cameron 2 years ago

  • Archived

ESR 115 Windows - background update without user ever logging in or launching FF?

Hello, We want to run Firefox in our environment which is constantly scanned by a security scanner, and deducts points for applications which have a vulnerability that h… (read more)

Hello,

We want to run Firefox in our environment which is constantly scanned by a security scanner, and deducts points for applications which have a vulnerability that has an available patch, but the patch has not been installed. These are on shared Windows terminal servers. Firefox is one of two browsers, Edge being the other one.

If users do not launch firefox at least once, then Firefox never gets updated.

Yes, we have the background update service installed, but it sets itself to manual, and if I try to start it, it simply gives the error "error 1: incorrect function"

How can we configure Firefox 115ESR to be able to run this service automatically, check for updates, and install, without a user on a particular terminal server ever having launched the application once?

Asked by zach.heise 2 years ago

Last reply by Mike Kaply 2 years ago

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Mozilla Thunderbird Stopped Loading E-mails or Sending E-mails on 10-25-2023

Mozilla Thunderbird suddenly stopped loading e-mails from my ISP WOW! on my laptop on 10-25-2023. Any support or advice? It began giving me the following error messages… (read more)

Mozilla Thunderbird suddenly stopped loading e-mails from my ISP WOW! on my laptop on 10-25-2023. Any support or advice?

It began giving me the following error messages when trying to get or send messages: Sending of password for user sdcrumley did not succeed. Mail server pop3.knology.net responded: Auth-Status: Invalid login or password. Login to server pop3.knology.net with username sdcrumley failed.

However, I can still get messages and send messages on Wowway.com website/server. They have me in with same username/e-mail address and password. No problems there. Also checked the incoming and outgoing messages settings for correct addresses and they have not changed.

Asked by sdcrumley 2 years ago

Last reply by david 2 years ago

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Mozilla Firefox version 119 save to PDF not working

The latest update of Mozilla Firefox to version 119 x64bit for Windows 10 seems to have peculiar problem. With this update my browser is not allowing to print a page or w… (read more)

The latest update of Mozilla Firefox to version 119 x64bit for Windows 10 seems to have peculiar problem. With this update my browser is not allowing to print a page or webpage with print option as "Save to PDF". The print preview of the page is shown with all settings but on clicking print button there has been no file got save or rather no file PDF or anything else gets create. In the same computer both Microsoft Edge and Brave Browser are allowing saving of any rendered page in their browser to save as PDF. This issue is recognized by me after my latest update of Mozilla Firefox. However, the same version of Mozilla Firefox x32bit running in my Windows 7 32 bit machine working correctly. I have tried all the options recommended over internet in this regard by Mozilla forum and others but nothing had worked for me. Even adding of any third party add-ons also remain defunct in this latest Mozilla Firefox browser. This is a serious bug and should be corrected as early as possible and therefore putting this herewith seeking a functional solution.

Asked by biswajittezu 2 years ago

Last reply by cor-el 2 years ago

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  • Archived

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 2 years ago

Answered by queuejw 2 years ago

  • Archived

Accept SSL Cert for SMTP Server

Attempted to transfer profiles from one computer which was successful for everything except SMTP. I use Proton Mail for my domains which has a small, simple local client… (read more)

Attempted to transfer profiles from one computer which was successful for everything except SMTP.

I use Proton Mail for my domains which has a small, simple local client that plays middleman between Proton Mail and mail clients. It has self-signed SSL certificates created upon install of the application.

For receiving mail/IMAP Thunderbird warned me that the SSL certificates changed which is expected. I accepted the exception and everything was fine. SMTP offers no such option. When removing the SMTP server and adding it back it does not perform any verification.

When sending mail: Sending of the message failed. The certificate is not trusted because it is self-signed. The configuration related to 127.0.0.1 must be corrected.

I cannot add an exception using the certificate manager as the Server tab only allows you to pull from HTTPS. Proton Mail Bridge does allow you to export the certificates, but there is no method to import them in the Server tab.

Asked by Will 2 years ago

Last reply by Will 2 years ago

  • Solved
  • Archived

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 2 years ago

Answered by cor-el 2 years ago

  • Archived

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (read more)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Asked by new_aged2perfection 2 years ago

Answered by new_aged2perfection 2 years ago

  • Solved
  • Archived

Text attachments are not displayed inline

Thunderbird 115.4.2 I have Display attachments inline enabled and (after some fiddling) images are displayed as expected, but text attachments are not. This still applie… (read more)

Thunderbird 115.4.2 I have Display attachments inline enabled and (after some fiddling) images are displayed as expected, but text attachments are not. This still applies with all add-on disabled.

Asked by AndyM48 2 years ago

Answered by sfhowes 2 years ago

  • Archived

I screwed up my profile and now websites won't load

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it. It suggested this command: echo 'user_pref("lightweight… (read more)

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it.

It suggested this command:

echo 'user_pref("lightweightThemes.selectedThemeID", "firefox-compact-light@mozilla.org");' | jq -s '.[0]' > ~/.mozilla/firefox/*.default-release/prefs.js

Which resulted in the following error:

jq: parse error: Invalid numeric literal at line 1, column 11

When I opened mozilla, my profile was reset, and websites won't load (except this one!). They just hang there loading forever. My internet is fine, chromium works perfectly.

So how do I fix this and is there a way I can recover my profile? (Yes I know I should've made backups)

Asked by beethovenopus111 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

smtp settings

I have been using Thunderbird forever and have not changed my email address or server settings (or ISP) since I originally set up Thunderbird years ago Today when I trie… (read more)

I have been using Thunderbird forever and have not changed my email address or server settings (or ISP) since I originally set up Thunderbird years ago Today when I tried sending an email I got the following error message:

An error occurred while sending mail. The mail server responded: <wheeler@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Can anyone help me? Thanks in advance

Asked by zzolson 2 years ago

Answered by david 2 years ago