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Thunderbird treating me as new user

I've been using Thunderbird for years but this morning it treated me as a new user and asked for email details. Is that connected with recent updates? I found new folde… (read more)

I've been using Thunderbird for years but this morning it treated me as a new user and asked for email details. Is that connected with recent updates? I found new folders in programs, dated 26 to 29 January, but it worked OK yesterday, 1 February so that seems unlikely. I haven't provided email details in case that leads to all old downloaded mail being lost. Can you suggest how to proceed without losing data? Thanks Michael White

Asked by michael344 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Thunderbird beta 86.0b1 (64-bit) on Ubuntu 20.04.2

Thunderbird beta must have loaded at the last update. It destroyed all my history and made me start over from scratch. So I lost years of email history, my calendar data,… (read more)

Thunderbird beta must have loaded at the last update. It destroyed all my history and made me start over from scratch. So I lost years of email history, my calendar data, and my address book data. It also has a back-and-forth with my ISP which I DO NOT WANT. I wish to recover all my data and not be stuck with this horrible beta. I will try to catch an email response from my ISP, but I cannot use Thunderbird to catch a response.

Asked by brentdowd 2 years ago

Last reply by Wayne Mery 2 years ago

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A fake Firefox update popup

Hello there! I was browsing some website but suddenly a popup appeared that I need to update Firefox that was up to date. (That was my second time seeing the same site, s… (read more)

Hello there!

I was browsing some website but suddenly a popup appeared that I need to update Firefox that was up to date. (That was my second time seeing the same site, so I was careful not to click on yes.)

I thought it was a click bait or virus, so I didn't click on it and I wasn't even able to exit that tab. That tab even opened the 'color picker' application and started running a code by itself.

I could see an extension install by itself. I panicked and shut down my computer.

After a while when I started the computer again, I couldn't find any new extension installed but I remember it was there. ;-;

A few days later (today), all of my websites started glitching! I don't know what to do. T_T

Also if there's an only option which is to refresh, I actually don't want to lose my Firefox data so I can't do that. Is there any other way to get rid of that thing?

To put some screenshots, I tried to use another web browser which I could clear the data of. But it didn't work in that.

This is the link which mentioned some 'Update.FF' (I am not sure if it's the correct one, but please do not click on it.)

**If you do click on it, it'll just refresh the page or something but the previous link which I saw, doesn't open**

https://www-ssl.com/app/?ref=6&web=zp&co=IN&dd=ee67f683db1226519417d5525d328dfa&pa=melichrous-badger&cid=zredca1df561f511eb9d0d0a59b83f3f116c17d68f2b074c768485b8929596500e0532856c6a18cb5fc6&country=IN

Please help!!

Asked by Haru 2 years ago

Last reply by Scribe 2 years ago

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Firefox print

Currently running Firefox 85.0, Prior release was 82.0 (screwed up print preview issues caused major headaches there.) What happened to the "Page Setup..." dialog? It has… (read more)

Currently running Firefox 85.0, Prior release was 82.0 (screwed up print preview issues caused major headaches there.) What happened to the "Page Setup..." dialog? It has disappeared from the "File" sub-menu. It isn't in the "Options" section either. How is one supposed to change headers, footers, margins, and other such particulars that were commonly found in the "Page Setup" dialogs of desktop applications? Couple this with the loss of the previous print preview capability, and I am thinking I need to find a different browser. Doesn't Mozilla have a change review process in place to prevent such major mishaps?

 /russ

Asked by csuflinux 2 years ago

Last reply by AliceWyman 2 years ago

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Images on one website do not show in Firefox but are visible in Safari

Hello, There is one website that I visit regularly that doesn't show images anymore in Firefox. On the top left of the page I see a torn sheet of paper icon. The images… (read more)

Hello, There is one website that I visit regularly that doesn't show images anymore in Firefox. On the top left of the page I see a torn sheet of paper icon. The images are visible in Safari. I have tried suggestions on the FF help page but that doesn't help.

Is it caused by the website owners or a problem on my side?

Asked by marjolijn.f 2 years ago

Last reply by FredMcD 2 years ago

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Firefox 85.0 crashes on Mac OS 11.1 on startup

Hi everyone, my Firefox crashes on MAC OS 11.1. on startup. I can't click anything and I have to kill the process. It happens in safe mode too. I did a rebuild but its st… (read more)

Hi everyone,

my Firefox crashes on MAC OS 11.1. on startup. I can't click anything and I have to kill the process. It happens in safe mode too. I did a rebuild but its still the same.

Thanks in advance

Asked by gresitza 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Firefox forgets all settings and login info every time I restart no matter what I do

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I res… (read more)

- I have no add-ons - always use private browsing is off - delete cookies is off - ask to save logins and passwords is on (I can save passwords all I want, but when I restart my computer, they won't be there.)

I can't find any info already asked about this - I'm running version 84.0.1

Help! I'm about ready to switch browsers..

Asked by ruby.entler 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

update vs bookmarks

Hi there, I would like to keep my bookmarks and all the profile in the new firefox. How can I do that? And I habe the problem that I need to sign every time I open the br… (read more)

Hi there, I would like to keep my bookmarks and all the profile in the new firefox. How can I do that? And I habe the problem that I need to sign every time I open the browser. Is that the normal procedure?

Regards from Germany, Robert

Asked by robcramer81 2 years ago

Last reply by FredMcD 2 years ago

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thunderbird spam

Hello, My e-mail adress(bermakers@ziggo.nl) has been hacked severall times, know it appaers to be on a blacklist.My messages a reconized as spam du to missing a spf rekor… (read more)

Hello,

My e-mail adress(bermakers@ziggo.nl) has been hacked severall times, know it appaers to be on a blacklist.My messages a reconized as spam du to missing a spf rekord. My other @ziggo.nl adresses don,t have this problem.

What should i do and is this still a hack problem ? Is it possible to implement a hack trap in a e-mail account ?

Kind regards, BFM Schoenmakers

Asked by bermakers 2 years ago

Last reply by Stans 2 years ago

  • Archived

mail.yahoo.com login pops up a browser which demands "to enable cookies"

Hello, I'm using the same Yahoo mail account for many years. It stopped working around 28 Jan. 2021. Instead of the regular password menu, Yahoo's email account opens a n… (read more)

Hello,

I'm using the same Yahoo mail account for many years. It stopped working around 28 Jan. 2021. Instead of the regular password menu, Yahoo's email account opens a new window of a browser and offers to so login on mail.yahoo.com page. When I try to fill up the credentials (as I do in a regular browser) it demands to enable "cookies". Which cookies, how to enable them in that static browser window? I tried to temporary relax my setting on Firefox but that had no effect. All soft is updated.

Any suggestions will be appreciated.

Thanks.

Asked by Sergei_93 2 years ago

Last reply by atErik 2 years ago

  • Archived

E-mails won't delete on Android cell phone

After getting a new Android cell phone, I have not been able to delete any of the e-mails I receive on it (Thunderbird OR g-mail). I've called the cell phone company and … (read more)

After getting a new Android cell phone, I have not been able to delete any of the e-mails I receive on it (Thunderbird OR g-mail). I've called the cell phone company and have taken it in to a cell phone store and no one has been able to help me. Any suggestions would be greatly appreciated! Thank you!

Asked by LuLu 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

I want to restore messages.

See topic header. I do not want to purge those mails from my disk, but rather recover them. But I do not find the way to do just that. Someone out there to help me pleas… (read more)

See topic header. I do not want to purge those mails from my disk, but rather recover them. But I do not find the way to do just that. Someone out there to help me please? My TB version is 78.xxx

Asked by j.n.zwart 2 years ago

Last reply by Toad-Hall 2 years ago

  • Solved
  • Archived

Archiving a Folder

I'm trying to "Archive" a Folder of 200 mails. But can't see how it works, other than selecting each mail & Archiving. Any Ideas?

Asked by johnoo 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Password settings

I have recently added a second email account to my Thunderbird. My primary email account that I access every day is now frozen and asks me to enter a password which I hav… (read more)

I have recently added a second email account to my Thunderbird. My primary email account that I access every day is now frozen and asks me to enter a password which I have never initiated in the past. There seems to be no outlet to proceed further without the password. Any help would be greatly appreciated. Paul.

Asked by paulj.hamilton 2 years ago

Last reply by Toad-Hall 2 years ago

  • Solved
  • Archived

I got the messege "Warning: Potencial security risk" several times using my new router, what could being wrong?

Hello, i was trying to configurate my wifi using ethernet connection and i got the messege several times even trying to access my provider page and my router page, howeve… (read more)

Hello, i was trying to configurate my wifi using ethernet connection and i got the messege several times even trying to access my provider page and my router page, however it does'nt happend with youtube, some how finally i got to my router page introduced my user id and password, i had to change my wifi antena and try with a a diferent driver but finally got my wifi working. But after that i got for first time in my life a blue screen on Windows 10.

Maybe isn't a big problem but i don't understand what happened, Firefox detected a true risk problem cause the ethernet conncection wasn't safe? Something (a virus or malware) enter my pc? Or was because a internal problem between firefox and a new not configureted router?

Also that messege appear on my android firefox one time.

Thank you and sorry for my english.

Asked by fire.of.kaladesh 2 years ago

Answered by pojoho7699 2 years ago