• Archived

Firefox for Android CONSTANTLY Crashes (10/22/22)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this … (read more)

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this problem. Please help, this is very frustrating and Firefox has been my PC and cellphone browser of choice for about 15 or more years!

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Thank you in advance!

Asked by BobbyBobBob 1 year ago

Last reply by BobbyBobBob 1 year ago

  • Archived

I have lost connection to firefox. I am 76 years old and I am unclear as to why I no longer can browse with firefox

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues w… (read more)

cannot install fire fox I have used it for years as my main browser can you please help me get it back? This is a brand new computer. I should not be having any issues with Firefox

Asked by Tracy Reed Molitor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (read more)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 years ago

Last reply by rdsreloaded 2 years ago

  • Archived

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (read more)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 1 year ago

Last reply by jcpw 1 year ago

F1 Key not working for other apps, when firefox is in front

i use firefox on ubuntu and a dropdown terminal app called tilda. i configured the F1 key in the system to bring down the tilda terminal. it works in every other applicat… (read more)

i use firefox on ubuntu and a dropdown terminal app called tilda. i configured the F1 key in the system to bring down the tilda terminal. it works in every other application, just when firefox is in front, the F1 key does nothing. it wasn't the case before, now it is.

Asked by Framed 4 months ago

Last reply by zeroknight 4 months ago

  • Locked
  • Archived

Restoring email data

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the t… (read more)

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Asked by kkiely31 1 year ago

Last reply by Stans 1 year ago

  • Solved

old account view

Hi :) I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible? Th… (read more)

Hi :)

I don't remember if I had an extension installed but I would like to have my old account layout back. I put the photos for you to understand. Is possible?

Thank you

Asked by Furio Sassi 4 months ago

Answered by Furio Sassi 4 months ago

  • Archived

cannot open videos in an email

Thunderbird emails work fine except cannot open any videos included with the email. This problem suddenly occurred as previously it was not a problem. Nor certain but it … (read more)

Thunderbird emails work fine except cannot open any videos included with the email. This problem suddenly occurred as previously it was not a problem. Nor certain but it may have resulted from updating to most current version of Ubuntu.

Asked by dhh6592 1 year ago

Last reply by dhh6592 1 year ago

Error message when trying to send email to new addresss

I just received the first message exchanged between me and my new lawyer. I tried to reply to it and got a strange error message. Enclosed is a screen shot. I have use… (read more)

I just received the first message exchanged between me and my new lawyer. I tried to reply to it and got a strange error message. Enclosed is a screen shot.

I have used Thunderbird for years and never had this problem. This is the first time.

I sent my reply through my Gmail account and it went through, so something is going on with Thunderbird. It does not like "ryan@bainlaw.net" and "fairan@bainlaw.net".

I do not have any filters set up.

Asked by rspung0711 4 months ago

Last reply by rspung0711 4 months ago

  • Archived

firefox is not using my configured cursor in ubuntu.

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know wh… (read more)

Normally when I am not using Firefox My cursor is different (I have changed it in settings). Yet when I use Firefox It changes to Ubuntu's Default cursor. I don't know what type of information is required but I will happily provide them if you tell me about them.

Asked by Syed Muhammad Hussain 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Found an RSS Support Weakness

When TB tries to retrieve items to update a feed, and Internet connection isn't available, it simply disable the feed and stops updating that feed forever. the only way t… (read more)

When TB tries to retrieve items to update a feed, and Internet connection isn't available, it simply disable the feed and stops updating that feed forever. the only way to check whether one or more feeds have been disabled is to look one by one as often as possible in order not to loose many news. Any easier solution please?

thanks.

Asked by clul 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Typing slowdowns

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a fe… (read more)

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a few seconds, for the text to appear or the changes to occur (think of sending messages). I am currently on Firefox version 106.0.5, and have tried doing a safe restart ("Troubleshoot mode"), but the problems persevered. I have tried clearning cookies, cache, browser and login history, but the problems persevered. I am also not using the windows cursor text color highlighting, which was submitted as a solution to a similar problem a year ago. Thank you if you can help!

Asked by jurian.remmen 1 year ago

Last reply by Terry 1 year ago