• Archived

Why do links from apps open in Chrome instead of Firefox?

I recently got a new phone and having an issue where, for example, if I open a link on someones Instagram story, the link opens in Chrome instead of Firefox even though F… (read more)

I recently got a new phone and having an issue where, for example, if I open a link on someones Instagram story, the link opens in Chrome instead of Firefox even though Firefox is my default browser. On my old phone I didn't have this issue. Actually, links opened in the app instead of browser and somehow I can't figure out the settings in this new phone to work similarly. How can I get everything to work with Firefox instead of Chrome?

Asked by annla97 2 years ago

Last reply by annla97 2 years ago

  • Solved
  • Archived

Memory leak problem in Facebook

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded ima… (read more)

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded image, after I "end task" the Firefox tab that use a lots of memory, the Facebook tab crashed. The third uploaded image is the addons I have installed.

Is there a way to solve this? I go to about:memory and click on all there buttons in "Free memory" but that seems to have no effects.

Thank you for your time, Tom.

Asked by Tom Kazansky 2 years ago

Answered by Terry 2 years ago

  • Archived

Download not working with "file not commonly downloaded"

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player… (read more)

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player-created mod. I have this file on my other computer--it is not malicious. It contains nothing more than XML files and a jpg. Every time I attempt to download this file using Firefox, Firefox blocks the download as a potential security risk. I then click the download manager and tell it to download anyway; Firefox then pretends to complete the download, but in actuality the file remains at 0 bytes and a "part" file is created containing what I can only assume is the actual data.

Asked by cstern 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Vulnerbilities for FF 100.0

Hi, Acronis on my Mac (Big Sur) reports a high number of CRITICAL vulnerabilities relating to Veracode: e.g. ERROR: 'VERACODE:32409' is a malformed CVE-ID - and numerous … (read more)

Hi, Acronis on my Mac (Big Sur) reports a high number of CRITICAL vulnerabilities relating to Veracode: e.g. ERROR: 'VERACODE:32409' is a malformed CVE-ID - and numerous other code numbers - too many to list.

I have just checked and my FF reports it is 100.0 still and no updates. I note that this was a problem in FF 84.x and was fixed. Can anyone advise me if there is a security update to FF and also should I avoid using it for the time being, subject to a fix?

Ross

Asked by DIOGENES.CONSULTING 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly

Hello dear volunteers (followers), After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and … (read more)

Hello dear volunteers (followers),

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and pull-down menus have been transformed to a "white" background color, overcoming the initial created one, which was "dark gray".

So I tried to revise (update) my "Theme". But this became impossible.

In Developer Hub, in Theme Generator there was a (pink) frame warning "the following manifest properties that your most recent version upload used in it's manifest are unsupported in this wizard and will be ignored: properties popup popup_text tab_loading So I couldn't edit the theme and even more I can't finish and save any changes. Well, Is there any skilled user to give me a hand ? I would appreciate too much any piece of advice ...

Herewith I attache relevant screenshots.

Thank you in advanced

JOHN HATZITOLIOS'

Asked by rogergr311049 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Thunderbird on new 2022 Mac Airbook is tiny and hard to read

I'm using a Mac Airbook with M1 chip, Monteray. It is exceedingly frustrating to read the entire inboxes (8 email accounts) in tiny, tiny letters. Tried to upload screen… (read more)

I'm using a Mac Airbook with M1 chip, Monteray.

It is exceedingly frustrating to read the entire inboxes (8 email accounts) in tiny, tiny letters. Tried to upload screen shot but it didn't seem to work (just kept spinning).

I tried using the solution given by Toad-Hall here: https://support.mozilla.org/en-US/questions/1267898 But it didn't work.

I made the documents he said to make and put them in all 6 of my email profiles (i guess I have 6 profiles due to all the different email addresses in there?). But everything is still tiny, tiny letters. Very hard on the eyes.

When I go to view -> zoom, nothing gets bigger. The text within an individual email will enlarge, just not the text of the inboxes.

Please can you tell me a simple solution (I am not that techy and don't want to spend another 2 hours on fixing this) for how to get my thunderbird app to appear readable? Otherwise I think I will ruin my eyes! Thanks!

By the way even my excel and word items at 100% on the 13" screen are small. But I am able to enlarge that each time I open it.

Asked by luminara 2 years ago

Answered by NC 1 year ago

  • Archived

Can I backup and save an old email account that I want to close out?

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (… (read more)

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (POP3), which would delete the emails from the host server, in any way affect my copy of those emails?

Once the account is cancelled, can I stop Thunderbird from trying to access the host server for email updates?

Am I correct in assuming I can't delete the non-existent email account from Thunderbird if I want to keep the emails from that account on my computer?

Thank you.

Asked by 124c41plus 1 year ago

Last reply by Stans 1 year ago

  • Solved
  • Archived

Select Box has white text on white backgroud, only visible when hover over

Hi, Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered ov… (read more)

Hi,

Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered over, see attached screenshot.

How can I rectify this please?

Asked by Paul 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Thunderbird email folders

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then… (read more)

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then has subfolders. Is there a way to bring in first the main pst contents and put all that in a subfolder, then switch in Outlook to a different pst file, and then import that and put it in a subfolder. And so on, so that I can keep the different sets of emails separate? In Outlook I can put all my household stuff in one pst, all my holiday stuff in another etc etc. I have yet to install Thunderbird and am not quite sure how you can file emails in different categories anyway so I want to sort this out before I go ahead. (I can keep the old Outlook installed and get at the contents that way but it is not really the most convenient.) Thanks in advance for any answers.

Asked by AdrianLG 2 years ago

Last reply by Stans 1 year ago

  • Archived

Troubles log in to my thunderbird mail from my home computer

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure … (read more)

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Asked by enneitakh 1 year ago

Last reply by Stans 1 year ago

  • Archived

change language

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed … (read more)

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed in english? In preferences i saw nothing about it, just change language for "Rechtschreibung".

Thanks!!!

Asked by stefanjanisch 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

Multiple installations of Thunderbird

I'm looking forward to Thunderbird 102 with its new features. However I would like to install and run it separately from my existing TB 91.9.0, essentially so as to trea… (read more)

I'm looking forward to Thunderbird 102 with its new features. However I would like to install and run it separately from my existing TB 91.9.0, essentially so as to treat version 102 as a beta and so that I can roll back to version 91.9.0 if I'm not happy with 102 and so that the revamped features such as the new address book will not cause irreversible change. Is there any information online to help with this, or does anyone have any advice? Thank you Andy

Asked by fox40 1 year ago

Answered by Stans 1 year ago

  • Archived

Preventing synchronization of Thunderbird address book with Gmail contact list

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has lo… (read more)

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

Asked by goldenyears 2 years ago

Last reply by david 1 year ago

  • Solved
  • Archived

Virus / malware issue

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefende… (read more)

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

Asked by sunnybleckinger 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

email server not accepting Thunderbird password

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and … (read more)

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and still cannot get email to work.I can get email on the internet from my ISP.

Asked by hpete 2 years ago

Answered by Stans 1 year ago