All Products Support Forum

When I run a virus or add remover like Malware-bytes it considers the application a "PUP: Legacy" item and counts it as an item to be quarantined or removed. The count of items like this are adding numerous hits that keep growing. How can i stop this from happening?

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load the page claiming "Not safe". As you can see I´ve accessed the page a number of times. /Leif Arvidsson

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

I can't seem to access one website that I used to visit daily: www.leftwinglock.com

I have no issue with any other site that I visit daily, and my co-workers are able to access that site so it is not down.

Is there something in my settings that is preventing me from viewing this site now?

Thanks.

What happened to "recent bookmarks"??? I is no longer available....why???? I need it back, as I used it all the time and my bookmarks were very easy to locate. Now I have no idea where a bookmark is, that was even bookmarked an hour ago.

Hello wonderful Mozilla Firefox,

Could you please educate me on how I may change the default view of my bookmarks. I feel like it did not used to default to the "other bookmarks" in the "Manage Bookmarks" library window (ctrl+shift+o). I find it a bit annoying that it defaults all the way to the very last folder in my whole library. How to fix this? I tried to delete this folder but that is not possible. I do not need to delete, I just want for my view to default to either the very top, or possibly to remember its last accessed folder/location. Is this possible?

Thank you very much for your time and everything you do.

An avid and loyal Firefox user.

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar, but nothing i go into past history click on a previous search an boom google.com comes up

cleared all browser history stuff uninstalled reinstalled etc

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

Video on https://www.abbeyroad.com/Crossing is suddenly unable to be played after to last Firefox update!! This has happened several times in the past but after 2 or 3 days it suddenly will start working again!!! It's been over a week this time and no resolution yet! Note following LARGE ROTATING X is: "The media could not be loaded, either because the server or network failed or because the format is not supported." Same note as in the past but eventually disappears and video works just fine. The video is a live shot of the Abbey Studio's Crosswalk (ie, the one shown on the cover of a Beetles Album years ago).

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

Audio/Video frequently goes out of sync. I can fix it by exiting FF and restarting it, but this is annoying because it usually has to be done one or more times every day.

I am running Windows 10 Pro on a PC Firefox 120.0.1 (64-bit) Thanks for your assistance.