All Products Support Forum

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help

Hello! Good Day. Just wanted to report about our email. We cannot send email as of today. There is an error in SMTP.

mail.mediaconvergenceinc.com

could you check what the problem of this?

OK my facebook was hacked I had to make a new one threw business and in just got it well some one changed my password and email I can put my phone number in and it finds my account but I can't get in because when they send the code it gos tonthe wrong email

Been on Thunderbird for about 3 weeks, then didn't open for about a week. Version 115.6.1. When I try to get messages, it gets stuck at downloading 1 of 684, eventually quits. How to fix?

how do i review my previous questions on the forum? I am not seeing any responses to my questions and wondering if it is me. for example light screen and dark screen, how do i adjust it?

As an example, I might order a flashlight from a vendor. I would have received an order confirmation by email, and then might get another message when it is delivered. But depending on the vendor's practices, these messages might not say "flashlight." A year later, suppose I want to know where I ordered the flashlight. If the messages refer to an order number but do not say "flashlight", I don't have a simple way to find this out. What I would like to do, when I archive the message (or subsequently), is to edit the body (or subject) to include this keyword. Is there any straightforward way to do this in Thunderbird? Thanks for any advice.

You search for a word using Control+F like any other program. It's highlighted on the page if it's there. Or you would think so. But no. Why does Firefox so often say it found a word when you can clearly see it's not there on the page? Nothing is highlighted. It even gives you the number of results on the Find bar. Some may be there but others are not. This has been like this for years. Why?

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

I need someone in Tallahassee, Fl, to help me with my account. Is there anyone who understands and can help me with my existing account that needs straightening out. I would like personal assistance.

This is apparently an unusual thing, I've searched for months and found no mention. Most contacts in my address books receive, forward, reply to emails in Thunderbird as you'd expect. There is one frequent contact, and possibly only one contact, person in my address books with whom this strange thing happens. And it happens not all the time, but frequently. A message will arrive with the header showing from 'Bob' and to 'Me'. As you'd expect. When I hit 'reply', the blank response message is created from 'Bob' to 'Me'. Opposite of what it should. Naturally, I assume Thunderbird is doing what it always does and I don't notice that, going straight to the reply. Until my reply hits my inbox seconds later, as being from 'Bob' to 'Me' and is not saved in the Sent folder. Usually I just forward that received mail to 'Bob', who at first got confused that I'm forwarding my own response. It seems to happen in batches, but then another message from 'Bob' to 'Me' will reply normally from 'Me' to 'Bob'. Always the same accounts. Both accounts are gmail, if that matters.

‘When I get mail on the page bottom it says " A unique idenity matiching the From address was not found. The message will be sent using the current Field and settings from idenity ... ........ performa’ for ‘Thunderbird’

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the password, the screen locks to black.

I turned to my laptop as a salvation, but when I tried to open my email, for which I use Mozilla Thunderbird, at first I opened the home page, but my email accounts did not appear. Currently, it doesn't even open that page when you tap on that desktop icon.

I'm an 80-year-old male and I'm getting more and more clumsy with the SW of the PC, so I pray that if you can help me it's in a language for the very clumsy in computer matters. I don't speak English so this is automatically translated, so I would appreciate it if you could help me in Spanish to restore my email accounts, since I am no longer used to using Web mail.

My PC is an HP Pavilion x360 -14-cd0018ns, I5 core 8th Gen. / W10 home/ HD ext. 3TB for data.

Thanks a lot. PLOK.

I have been using my banks website, www.lbandt.com, for years. Suddenly firefox cannot find the website, what is the problem? Have to have access or can't use firefox.

Thanks