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Thunderbird will not download messages

I am receiving the following message: The RETR command did not succeed. Error retrieving message. Mail server.comcast.net responded: Message 9 expunged. The message numb… (read more)

I am receiving the following message: The RETR command did not succeed. Error retrieving message. Mail server.comcast.net responded: Message 9 expunged.

The message number does change each time I try to download my messages. Thanks for any help. Rob

Asked by Rob Giroux 3 months ago

Last reply by Bogomil Shopov - Бого 3 months ago

Thunderbird "Not responding"

I have been using Thunderbird on my PC's for at least 8 years. It has been reliable and easy to set up for use with multiple acccounts. However, in the last couple of wee… (read more)

I have been using Thunderbird on my PC's for at least 8 years. It has been reliable and easy to set up for use with multiple acccounts. However, in the last couple of weeks it keeps freezing up and the header bar tells me it is "not responding". I have tried closing and reopening the program & restarting my computer, no joy. I wonder if there was an update recently which caused this sudden bug? My current version is 115.6.1

Asked by Susan Pickering 3 months ago

Last reply by christ1 3 months ago

Windows Security- select a certificate

Each time I try to send an email it tells me to select a certificate for Authentication. Each time I do this if I select any of the options and hit okay it does not work.… (read more)

Each time I try to send an email it tells me to select a certificate for Authentication. Each time I do this if I select any of the options and hit okay it does not work. But if I just hit cancel it sends the message I'm not sure how to get this error message to stop popping up or just go away all together or what the issue is in the first place.

Asked by jacobssignin 3 months ago

Last reply by Matt 3 months ago

Firefox will not work correctly with some bank card sites...

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm… (read more)

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Asked by bussysconsultant 3 months ago

Last reply by Benjamin_Minney 3 months ago

Firefox opens and immediately closes

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tri… (read more)

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tried downloading it off of the Mozilla site and the Microsoft store and both times I've been having this issue. It doesn't show up in task manager when trying to open it, my computer is updated, and I'm connected to Wi-Fi. I have a video of the issue but it wont let me put videos here.

Asked by jesserow5 3 months ago

Last reply by zeroknight 3 months ago

Can't send e-mail

I have been using Thunderbird fo over 25 years with the same ISP. Today I could not send e-mail, still receiving OK. When I attempt to send I get a message that the accou… (read more)

I have been using Thunderbird fo over 25 years with the same ISP. Today I could not send e-mail, still receiving OK. When I attempt to send I get a message that the account is rejected. I verified the settings in Thunderbird and with Charter. I updated Thunderbird to the latest version, 115.6.0, ran a virus scan, turned off firewall, Restored my computer to an earlied date and of course, re-booted. What am I overlooking?

Asked by droneal2001 3 months ago

Last reply by david 3 months ago

Gmail POP unable to connect

Hi, Hoping someone can help, I'm setting up my Gmail account and have copied all the settings over exactly from my old laptop and have generated a new 'app password' in … (read more)

Hi,

Hoping someone can help, I'm setting up my Gmail account and have copied all the settings over exactly from my old laptop and have generated a new 'app password' in Gmail. Thunderbird pops up a Google login page then it is saying it can't connect to the server. Everything is working fine on my old laptop with configuration exactly the same (except for the use of older but still active app password).

I don't think Google allows me to see my old app password, only generate a new one, but as the new one won't work I'm thinking that maybe Google somehow knows I'm using POP email on two machines and won't allow this until I delete the old app password. Does anyone have experience of this? Just don't want to delete the password in case it stops working on both laptops! Also note that I don't want to disable 2 step authentication as this makes my account less secure and it has been working fine for years with this enabled.

Thanks!

Asked by gordon750 3 months ago

Last reply by Matt 3 months ago

mes 2 comptes de messagerie (jprobbe75@gmail.com et jprobbe92@gmail.com) sont bloqués par google.

Bonjour, depuis 2 jours mes 2 comptes de messagerie (jprobbe75@gmail.com et jprobbe92@gmail.com) sont bloqués par google. J'ai suivi votre tuto, mais en vain...pouvez vou… (read more)

Bonjour, depuis 2 jours mes 2 comptes de messagerie (jprobbe75@gmail.com et jprobbe92@gmail.com) sont bloqués par google. J'ai suivi votre tuto, mais en vain...pouvez vous vous connecter à mon mac pour analyser ce qui cloche? Merci JP ROBBE

Asked by jprobbe75 3 months ago

Last reply by david 3 months ago

RETR errors since January 10 upgrade

In Thunderbird I keep getting RETR errors, and I am unable to get out of troubleshoot mode. No solutions to either problem appear. I can only access my principle email th… (read more)

In Thunderbird I keep getting RETR errors, and I am unable to get out of troubleshoot mode. No solutions to either problem appear. I can only access my principle email through Comcast.

Asked by petercnslt 3 months ago

Last reply by Wayne Mery 3 months ago

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 3 months ago

Last reply by zeroknight 3 months ago

Page doesn't show links like other browsers do...

Safari is showing the links seen in blue after each line but FireFox is leaving them out. Some type of bug or coding problem. This began happening 3-4 months ago. It u… (read more)

Safari is showing the links seen in blue after each line but FireFox is leaving them out. Some type of bug or coding problem. This began happening 3-4 months ago. It used to work fine on FireFox. Would love to stay using FireFox and avoid the Safari thing. Love the browser!!! Mark Miller

Asked by mamiller53 4 months ago

Last reply by zeroknight 3 months ago

During move of my 2022 mails, the system crashed

During move of my 2022 mails, the system crashed, and the mails disappeared. I have an older back-up, but how do I get the 2022 mails back without disturbing the later ma… (read more)

During move of my 2022 mails, the system crashed, and the mails disappeared. I have an older back-up, but how do I get the 2022 mails back without disturbing the later mails

Asked by Erik Zinck 3 months ago

Last reply by david 3 months ago

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (read more)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 months ago

Last reply by jonzn4SUSE 5 months ago

Credentials issue

I can not change password and connect to my gmail account after changing password. I try also change it in password managaer in settings Polecenie STAT się nie powiodło.… (read more)

I can not change password and connect to my gmail account after changing password. I try also change it in password managaer in settings

Polecenie STAT się nie powiodło. Błąd pobierania numeru i rozmiarów wiadomości. Odpowiedź serwera poczty pop.gmail.com: [AUTH] Invalid credentials.

Asked by Rafał Rafał 4 months ago

Last reply by david 4 months ago