All Products Support Forum

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

We can access the website www.focusadhdindy.com using Chrome, but when using Firefox, we notice that it requires an additional '/' (www.focusadhdindy.com/) to open. Please resolve this issue so that the website can be accessed from Firefox using the link www.focusadhdindy.com without the need for an additional trailing slash.

I used to have 3 calendars. now everything shows in one calendar named 'calendar'. how do I get to display one calendar at a time. In the current display under column 'calendar, name' I see 3 different names and the items in the display are pink, green, and yellow. I think at some time I hit 'synchronize' by mistake.

Thanks for your help.

For the last month or so, I receive this message at my Email In-box (leemann@windyridge.us). Problem is, I didn't send the email and don't know the recipient (not always the same recipient). Have .jpg of the message should you want them. What's up?

Lee

I want to find to get rid of this or find the source of this so I can delete it.

In "about:policies" there are 2 Active Policies: "DisableTelemetry", and "DisableDefaultBrowserAgent" Also, in "about:policies" I'm not sure if it's related, but there is a long list of policies there too.

Blank Page when clicking on tracking link from UPS website, https://www.ups.com/track?loc=en_US How do I fix this ? Thanks

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to PC so I don't know if its something simple or if I may need to uninstall and reinstall Mozilla. Thanks in advance for any help.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix this. Can you help. Thank-you

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

‘When I get mail on the page bottom it says " A unique idenity matiching the From address was not found. The message will be sent using the current Field and settings from idenity ... ........ performa’ for ‘Thunderbird’

Information panels show a mail has arrived but it does not arrive in my inbox. Therefore I can get no replies. Inbox display is totally different and nothing is ordered as before, by date etc.

Can one have Thunderbird with the following privacy rights? • Erase my Personal Data now and in future; • Cease the processing of my Personal Data from the moment it begins; • Restrict the processing of my Personal Data from the moment it begins; • Do not sell or transfer otherwise my Personal Data to any third party at any time, including Amazon, for example. Is there a way to have Thunderbird and one's privacy rights respected? Perhaps installing Thunderbird without its email function? Please advise. I would have no objection to the entire Thunderbird array of apparently wonderful parts should what reads in its Privacy terms document as fast and loose personal data collection and flinging about -- with all due respect to all of you otherwise.

G. Melville