All Products Support Forum

I need to change the download folder from my phone intern memory to my SD card, but I don't see the option to do it, I've seen forum post of people saying It can be done by entering about:config in the browser, but that doesn't work.

When I compose an email, I can change my text colour. However, as a test I send to myself, and the text arrives in the in box in black font only. I have received emails from others,where they have indicated for example, see green notes. However there is no green text? So it looks like when I receive any emails, that have any colour included in the text, I only see all text in black?

See the subject. I just set up new contacts and want to show only their name as recipient of emails. However, when I do a test email, the recipient's email address continues to show up with their name when sent. This really sucks. Why won't it accept my settings?

Can't sort emails by date - Setting selections frozen on "Subject" under "Sort By" (115.4.2) Only affects one email account, but not another. Only recourse is to sort by "unread" to get new emails - otherwise old subject emails display in the inbox.

Please tell me how to remove the notice of new emails that comes onto my computer when I'm working with a different program. It's very distracting and annoying. Thanks.

This is probably quite simple but I can't figure out how (possibly not familiar with the correct terminology)

The problem is incoming emails are getting put into threads whereas I would like them to be all separate (as they always were until recently) When grouped in this way they can't be sorted into the correct sequence by date or correspondent. And that makes it difficult to trace old emails to decide whether to delete or retain them.

What I am seeking is a way to keep all emails in the Inbox separate when they are received (and similarly with sent ones in the "sent" folder) and/or A way to separate out emails which have already grouped into threads

Any help would be appreciated thanks Nick

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

1. I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!! I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'. Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day
2. tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so
3. the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!! I used different colours to indicate different response in a thread -- thereby having an immediate way to see the order of responses.
4. I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year. I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder. Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time.
5. 'a picture says a thousand words' -- emojis are so useful in this way, especially when one is tired or can't think of the right words to say. This feature was taken away years ago, and I wish that TB would bring it back. The minimal 'yellow faces' are minimally useful.
6. The 'signature switch' button is in the wrong place -- exactly where one would normally click to get back into TB after doing something in another program. It needs to be moved over to the left, or placed somewhere else.

It seems to me that the TB functions (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

Blessings

When I navigate to the hamburger menu->View I see only Toolbars, Layout, and Folders - no Sort by option. I dislike the threaded view and would like to eliminate it. What should I do? (Version 115.4.2 64 bit)

We had "manually resort folders" in v102. And now, with v115 forced upon us. (This morning, when I opened Thunderbird, it was updated to v115 overnight without my knowledge. And the folders are not the way I left them nor how I want them. So I need to fix this. But the add-on no longer works. So what is Mozilla doing about this?

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when it comes to major updates to the app.

I have Firefox set to open up on the tab/site I was using before I end a session and close the app. Whenever there is a new major version release, the update gets installed the next time the browser is launched before showing the browser window. But, when the window opens back up, I'm not sent back to the site/tab I was previously using. A new tab automatically opens up to a Mozilla page saying that Firefox has updated, along with a large promotion for another Mozilla service.

I then need to manually close this new tab, and find the tab I was previously using during the last session before the auto-update. This is mildly irritating since it takes some control away over how I want Firefox to start up, and the new update tabs seem to just be used as a way to promote other Mozilla products seeing how the actual "Firefox has updated" text is very small.

Is there a way to turn off these automatic new tabs after every major auto-update? Or if there isn't, could an option to change the way Firefox notifies about updates be added in a future version, such as using the OS' notification option instead of opening a new tab?

Currently running the latest version of Firefox on an iMac, with Mac OS Sonoma.

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

Dear all,

The folder pane, message list pane, and message pane are separated by lines 1 pixel wide. Is there a way to make the lines thicker, perhaps editing the chrome/userChrome.css file?

Thanks in advance!

It seem like since a recent version update of Thunderbird, I have to confirm every email deletion. Before it would simply delete and move into the Trash. If I really wanted it back, I could get it back from the Trash. Why does it now ask me EVERY TIME I delete an email. I used to be able to just press the delete key for a message to go on to the next message. If I accidentally deleted something I'd go find it in the Trash.

Why does "Move to Trash" have to be confirmed now?????

It slow my mail reading down incredibly.

Who added that as default option and why???

Rufus

The new software update bunches related emails together and shows them as one (with a > next to it). For example, the original message and three responses take up one line in the message Inbox. How can I untangle it so each message would show up as one line and not be bunched any more (like the old days!)

Thank you kindly.

Parviz

I'm using Firefox for Windows and usually have a few set pages that appear every time I open a new window. Every now and again, I have to add, remove, or change one of these pages. The issue is that I have to see something like this whenever I want to change anything.

`https://link1.url.com/|https://link2.url.com/|https://link3.url.com/|https://link4.url.com/|https://link5.url.com/`

Naturally, whenever I open a new window in Firefox, this is automatically interpreted to open multiple pages. However, this way of displaying them is still inconvenient. I want to know if we can get something more like this.

https://link1.url.com/ https://link2.url.com/ https://link3.url.com/ https://link4.url.com/ https://link5.url.com/

Is there a way to edit the Settings UI to see a multi-line list with the ability to add, remove, or change these links individually? Thank you.