All Products Support Forum

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!!

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else nobody else uses that computer but me. Firefox did it and I don't know how they did it or why but I need to know why and how because I lost all my passwords everything's gone. I need to know how I can get all my saved passwords back that were in my Firefox passwords manager. I would appreciate any help that anybody can give me and if you know what's the CEO of Firefox phone number is give that to me cuz I sure like to give him a call right now.

Hi Community. I have used Firefiox for years on Android phones and my Windows devices. Now I have a Chrome tablet I want to use in place of a Windows laptop I cannot get the desktop to show the Menu Bar. Any suggestions?

Hey are you volunteers I'm not talking to you but I want to say something all the great engineers and programmers they got it Firefox I hope everyone of you have four flat tires on the way home from work yet over 200 video downloaders for Firefox and none of them will load on Android phone because they're all xpi files why the hell do you even have them available if you know they won't load up thank you have a wonderful flat tire day

Why am I not getting random user agent in this version of Firefox. I have checked frothe adds-on and is not included in the list. Or can you give me the version of Firefox that it is included. Thanks

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!