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Firefox keeps giving me a message that it can not access the information on website

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first ti… (read more)

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.

Asked by rondapierce60 5 months ago

Last reply by Paul 5 months ago

Inbox

Hi When I opened my inbox yesterday only 95 emails were visible less than 1 month of emails. The mail file still shows that it contains 12 gig of data so I presume all of… (read more)

Hi When I opened my inbox yesterday only 95 emails were visible less than 1 month of emails. The mail file still shows that it contains 12 gig of data so I presume all of the emails are still on file. How to I access all of the remaining emails. Thanks

Asked by RoeyBarr 6 months ago

Last reply by christ1 5 months ago

inbox deletion

Good evening, when I delete an email on Mozilla Thunderbird it is not deleted at the same time on the liberomail site. How should I set up my account? Thank you Best rega… (read more)

Good evening, when I delete an email on Mozilla Thunderbird it is not deleted at the same time on the liberomail site. How should I set up my account? Thank you Best regards

Asked by 4rpgkd5nwh 5 months ago

Last reply by david 5 months ago

Profile

Locked out of Firefox due to: profile cannot be loaded because it is missing or inaccessible. Used all the options on your troubleshooting pages w/o results

Asked by Mary Baugh 5 months ago

Last reply by cor-el 5 months ago

Editing Message Filters

Thunderbird v 115.5.0 running Windows 10 When editing an existing filter to add an additional conditions the edit web page fills the laptop screen to where the "submit" b… (read more)

Thunderbird v 115.5.0 running Windows 10 When editing an existing filter to add an additional conditions the edit web page fills the laptop screen to where the "submit" button is off the bottom of the screen and cannot be accessed. The page cannot be re-sized. Setting laptop screen to higher resolution has no effect

Asked by Frank Smith 5 months ago

Last reply by Matt 5 months ago

Thunderbird opens asking me to "Setup Your Existing Email Account" when working offline.

Using multiple profiles. Checked work offline. Thunderbird opens to a page asking me to "Setup Your Existing Email Account" when I'm attempting to open an old email acc… (read more)

Using multiple profiles. Checked work offline. Thunderbird opens to a page asking me to "Setup Your Existing Email Account" when I'm attempting to open an old email account.

The server settings have changed since this profile was used. Thunderbird is giving this error message: Unable to login at server. Probably wrong configuration, username or password.

Why is Thunderbird asking me to do this and trying to connect to the server when I requested to work offline?

Asked by Kim Wilson 5 months ago

Last reply by Matt 5 months ago

Automate configuration options deployment

Hello I'm currently in need of configuring all of the clients with the Root CA certificate needed to use our new proxy server. I've seen that Thunderbird uses its own cer… (read more)

Hello I'm currently in need of configuring all of the clients with the Root CA certificate needed to use our new proxy server. I've seen that Thunderbird uses its own certificate repository, but there is yet a configuration option for reading Windows machine's own store, called security.enterprise_roots.enabled . This could be the best option since my users work on shared windows terminal servers. Is there a way to deploy this setting to all users? (I haven't found a GPO template for Thunderbird with this setting) I think I could create a logon script to copy a default user.js to every profile folder, but I don't know where the system could read the profiles path (multiple for most of the users).

thanks

Asked by d.calzolato 5 months ago

Last reply by Matt 5 months ago

2 computers sync'd with email - one works fine but new one stopped receiving and filing sent messages

I have a Windows 7 that has all my email accounts which still works fine.... the new Windows 11 machine has the same settings and worked for 2 months until 2 days after l… (read more)

I have a Windows 7 that has all my email accounts which still works fine.... the new Windows 11 machine has the same settings and worked for 2 months until 2 days after latest update - when incoming on all accounts stopped and sending apparently sends but hangs saying unable to copy to sent folder owing to network or other issues. My original 11yearold Dell still works fine on all accounts but it should be pensioned off by now!? Any clues about whether to go back to an earlier version or is there something else I am missing? There are many irritating issues with Thunderbird but unfortunately I am not aware of a anything better - having tried most of them in 30 years!

Asked by fred12 5 months ago

Last reply by Matt 5 months ago

email recovery

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other f… (read more)

Hi, reset password in Thunderbird account and went to log back in and can now only access past 14 days of emails. One mail; folder has emails back to 2020, but no other folders have any emails available. How do we go about recovering these emails??? Cheers, Paul

Asked by bagspc8 5 months ago

Last reply by Matt 5 months ago

Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (read more)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Asked by craig414 5 months ago

Last reply by ARMAN KHAN 5 months ago

How do i see howmany new mail i have.

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have. Is tehre … (read more)

when i open thinderbird to check my mail i dont see how mush new mail i have. but when i open de mailbox and close it again it shows how many new mails i have.

Is tehre a way to show new mails per mailbox automaticly when i open thinderbird without haveing to open the box manualy. it makes life so mush more efficient.

i switched over to thinderbird couse the new free outlook bloks this feture and dont show new mails in the mailbox at all.

Asked by brendan_cremers 5 months ago

Last reply by david 5 months ago

App sign in

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app… (read more)

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app? Your activity may no longer be private." What does that mean? Is it safe to click "open"? Or should I cancel? And if I cancel, how can I check in?

Asked by tck4r 5 months ago

Last reply by Paul 5 months ago

X (Formerly Twitter) Audio not playing.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, cl… (read more)

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.

Asked by mtgmite 5 months ago

Last reply by cor-el 5 months ago

My firefox keeps resizing itself to be full height

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any d… (read more)

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any desktop shortcut that is alone the top/bottom, or left right of the screen, without having to minimize my browser windows completely to see the entire desktop. But for some reason, for the last several Firefox versions, it will always resize its height to take up the entire height of the desktop. The width stays the same, the way I want it. But the height is always from the top of the screen all the way down to the task bar. I don't know if it happens every single time I close out of Firefox and reopen, but I know my manual resizing never lasts long. what is happening here?

Asked by accident55 5 months ago

Last reply by cor-el 5 months ago