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since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (read more)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 4 months ago

Last reply by Paul 4 months ago

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inoperable -- will not open bookmarks -- will not respond to search or address entered manually

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Ed… (read more)

A few hours ago, when I woke the computer from overnight sleep, Firefox (fully updated) was suddenly completely unresponsive. It is not an Internet issue. As you see, Edge works fine. I'm online, but Firefox isn't.

I tried reinstalling, which appeared to work. With the new install, I was only able to open the app with the administrator option, which didn't bother me. All my bookmarks were in place and settings and extensions showed as I've had them for years. Unfortunately, all I can do with newly installed Firefox is look at it. I can enter an address manually, but no response other than showing my typing. No bookmarks will open. Browser Menu items appear to open, but mostly do not follow to their content pages.

I did get to the Mozilla troubleshooting page from the menu, and tried a refresh, which of course eliminated my security extensions and bookmarks, but had no other impact on the program. It still looks like Firefox, but is an empty shell. (See troubleshooting information pasted in place below.)

I've never seen anything like this before with any app. It has been days since my last windows update, BTW. There were no problems with it. Everything else is OK with this computer. Firefox just turned into an empty shell, but everything else is normal.

I've been using the Mozilla browser since Netscape. I strongly prefer Firefox to any other browser. I can live without it, I guess, but I won't be very happy.

Has anyone else encountered this dead Firefox situation? If so, what fixed it?

Asked by patriciacravener 4 months ago

Answered by patriciacravener 4 months ago

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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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welpppp

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when t… (read more)

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when this makes sense.

and now i have to either tolerate edge, chrome or just forget internet which is really hard to do when you work in IT ...

amazing.

Asked by primski 1 year ago

Last reply by Paul 1 year ago

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Some add-ons not working after newest update

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indica… (read more)

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

  • Restarting Firefox
  • Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
  • Checking for add-on updates (everything is updated)
  • Deleting and reinstalling the add-ons
  • Restarting my computer
  • Checking the permissions in the extension menu
  • Turning off all other extensions except for one of the ones with issues
  • Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

Asked by quality_penguins 1 month ago

Answered by zeroknight 1 month ago

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Firefox 125 URLs missing in suggestions dropdown

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual u… (read more)

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

Asked by Ken 1 month ago

Answered by cor-el 1 month ago

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Since latest update, 50% of my Toolbar is unusable! :(

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used. For example, I cannot drag to res… (read more)

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

Asked by greymacro 1 year ago

Answered by AliceWyman 1 year ago

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STUPID LACK OF SUPPORT FOR FIREFOX ACCOUNT!

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to … (read more)

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Asked by Cats2 1 year ago

Last reply by Paul 1 year ago

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Opening new tabs switches to them immediately despite the settings being the opposite.

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get… (read more)

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get this to stop?

Asked by sickbeef 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Broken Page FF109

When I go to www.shoutfactory.com/shop and search for some movies, when I click on them, the page is blank (white). The tab looks like it is a gear icon. Yes I have tried… (read more)

When I go to www.shoutfactory.com/shop and search for some movies, when I click on them, the page is blank (white). The tab looks like it is a gear icon. Yes I have tried Safe Mode and Yes ublock origin is disabled for the site in question. Page works fine is MS Edge Browser.

https://www.shoutfactory.com/product/dead-silence-collector-s-edition?product_id=8022

Asked by dlafontaine2 1 year ago

Answered by cor-el 1 year ago

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  • Archived

Firefox usually doesn't launch except at night. Why??

I've had Firefox issues for months now. It started after the update three updates ago. Firefox would take 10-15 minutes to load, I often couldn't load websites even after… (read more)

I've had Firefox issues for months now. It started after the update three updates ago. Firefox would take 10-15 minutes to load, I often couldn't load websites even after it had loaded....except for a couple of nights recently I've been able to use it flawlessly. Like right now. It's almost 11pm and it's working. I've been through the clear the cache, check if the extensions are slowing it down etc. routine. So why is it working now? It probably won't work in the morning, it didn't work last night, but it worked a few nights ago and again tonight. I'm sorry this sounds so strange but I don't know what to do. I've had to use a different browser for a while but would love to come back to Firefox again.

Asked by joyce.greer2 1 year ago

Answered by joyce.greer2 1 year ago

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Recent Firefox update has caused my screen view to be larger than normal.

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue. That said, my original post was deleted and … (read more)

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue.

That said, my original post was deleted and I cold not repond.

Because I need to say this "fix" isn't permanent, or perhaps I did it wrong. Nevertheless, the fix only takes as long as I have the browser open. If I close it, and reopen it, my view is overly large again.

So, at least for me, my issue with the view in Firefox has not been solved.

Thank you.

Asked by springheel 1 year ago

Last reply by AliceWyman 1 year ago

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Cannot see pictures

Hello there! So, I've just installed Firefox in a notebook I have and now there's a website where I can't see some pictures. https://i.imgur.com/E86dhVB.png There should … (read more)

Hello there! So, I've just installed Firefox in a notebook I have and now there's a website where I can't see some pictures. https://i.imgur.com/E86dhVB.png There should be a picture there instead of (IMG:link) https://i.imgur.com/7lzrbfU.png There should also be a picture there, behind "Redvirux". Some pictures are shown, though, but most aren't. It's an http website, but it had been working fine on my Windows 8 instalation. Do I need some codecs? Is it a Windows 10 problem?

Asked by Juanchi-09 1 year ago

Answered by cor-el 1 year ago

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Cannot connect to Microsoft One Drive online via Firefox (all other browsers work fine!)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers. Ca… (read more)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers.

Can you help me resolve this problem please.

Asked by webbsite2 1 year ago

Answered by jonzn4SUSE 1 year ago

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Browser stopped warning that page has changed 97.0.1 (64) (now 99.0.1)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered … (read more)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

Asked by Joshua Jacobs 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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LOST DATA

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh w… (read more)

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

Asked by Stefanos Chronopoulos 7 months ago

Answered by Stefanos Chronopoulos 7 months ago

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 2 years ago

Last reply by cor-el 1 year ago

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The browser page is too wide and all the menu texts are too small.

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to re… (read more)

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Asked by Pam Clark 1 year ago

Last reply by Paul 1 year ago