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Thunderbird 115 unified view not showing junk folders from all accounts

Before upgrading to 115 unified folders worked fine. After upgrading it only shows the junk mail folders for 2/6 accounts on both Windows 10 PC and laptop. Looking at pro… (read more)

Before upgrading to 115 unified folders worked fine. After upgrading it only shows the junk mail folders for 2/6 accounts on both Windows 10 PC and laptop. Looking at properties for the ones that do show and the ones that don't there is no difference. There is no Choose button under the colour icon as suggested in another post. Help greatly appreciated.

Asked by andrewj1072 16 hours ago

Answered by david 15 hours ago

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None of my channels come up. Not even my home page. It’s just a blue line across the bottom of my screen.

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensav… (read more)

Please help me bring up my home page for channels. I was downloading Amazon kids and it was loading so I left the room for about 10 minutes. I came back and the screensaver was so I clicked round button on remote. Nothing happened so I checked cables they seemed fine. So I turned off tv and on again and a blue line came up at the bottom of the screen.

Asked by t.vanek 1 year ago

Answered by t.vanek 1 year ago

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Thunderbird backups no longer work properly

Hi. I have always taken a daily copy of my .thunderbird directory and am convinced I've been able to copy this back a day or two later, if I've mistakenly deleted somethi… (read more)

Hi. I have always taken a daily copy of my .thunderbird directory and am convinced I've been able to copy this back a day or two later, if I've mistakenly deleted something. Now it seems, whether I back up the .thunderbird directory or simply the profile file, when it's copied back, Thunderbird reverts to the current contents, as if the data is being stored elsewhere ! What am I doing wrong please? TIA.

Asked by comms 1 year ago

Answered by Stans 1 year ago

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BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed an… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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het verliezen van al mijn wachtwoorden tijdens het op nieuw instaleeren van Mozilla brauser

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waar… (read more)

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waardoor ik nu bevoorbeeld niet meer kan inloggen op mijn server enook al mijn faforieten ook niet meer heb alles was verwijderd wat moet ik nu doen ik hegeprobeerd het terug te vinden maar noppes en ik vind niets meerterug ik heb uuren geprobeert maarsteeds lukt het mij niet daarom vraag ik als het moogelijk is om mij daarbij te helpen om die verloren wacht woorden terug vast te krijgen wand ik kan op server niet meer binnen wand hij vraagt altijd het wachtwoord om in te loggen wandhet wachtwoord stond in mijn voorige ik hoop dat julie mij daarbij kunnen helpen allesiens bedankt

Asked by titusxox 1 year ago

Answered by cor-el 1 year ago

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Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recent… (read more)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 year ago

Last reply by cor-el 1 year ago

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TB & Nightly Mutual Interference

Please tell me how to make the apps coordinate again. When I click a link in an email, FireFox Nightly opens the link. When I attempt to return to TB, it is not in the t… (read more)

Please tell me how to make the apps coordinate again. When I click a link in an email, FireFox Nightly opens the link. When I attempt to return to TB, it is not in the task bar and Alt Tab does not show it. Task Manager shows TB but Switch To is greyed out. If I attempt to return to N, it is not in the task bar, is in TM and Switch To is greyed out. Both are fully updated, I ran SFC /scannow which did not find corruption.

Asked by Ben 1 year ago

Answered by Matt 1 year ago

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THUNDERBIRD THUMBNAILS GONE - 2nd try

I posted this question yesterday and received one reply, which I have rejected, but there was no way to respond in the thread so now I have to re-post the question. So t… (read more)

I posted this question yesterday and received one reply, which I have rejected, but there was no way to respond in the thread so now I have to re-post the question. So that is yet another problem, why is there no way to respond in the thread. First question, I need a real answer and solution to the disappearance of my TB thumbnail icon under Start-Programs after agreeing to do an update. The first reply was to reinstall, which is not a solution in my opinion. I use many software's that do regular updates, and none have killed the thumbnail icons so this is a TB problem not a Windows problem. Secondly, I have spend over a week getting TB to function as I need it to function and to properly accommodate my email addresses. I really don't need to risk losing these efforts to a reinstall, and given my experience thus far, I don't trust TB to not kill my custom setup during reinstall. I am willing to work with TB developers but this kind of response is rather insulting frankly.

Asked by romainroad 1 year ago

Last reply by romainroad 1 year ago

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Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago