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From, to, Subject bar missing from some mails

Ok everything was working fine then I did something whilst I was deleting (one at a time) emails from a gmail account now some mails have no toolbar/infobar -see image 2 … (read more)

Ok everything was working fine then I did something whilst I was deleting (one at a time) emails from a gmail account now some mails have no toolbar/infobar -see image 2 whereas some do -see image 1 also the mails when the toolbar is missing are now html which makes them pretty impossible to read its like the View Sourse has been put into the mail along with removing the toolbar The date on the mail is different on the mail toolbar than the folder -see image 2 Its really weird as its not affecting all mails in that folder just some I updated but no luck and cant find info on the web and view or account settings Any help greatly accepted

Windows 10 thunderbird 102.7.2

Asked by dROID 1 year ago

Answered by dROID 1 year ago

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HTML dispaly for incoming mail broken with 102.4.0 update

The HTML display for incoming email seems to have broken between 10/21/2022 18:23 (which I believe to be the time of the 102.4.0 upgrade) and approximately 10/22/2022 (to… (read more)

The HTML display for incoming email seems to have broken between 10/21/2022 18:23 (which I believe to be the time of the 102.4.0 upgrade) and approximately 10/22/2022 (today) about 16:30. Is there any way to restore these as HTML display?

Asked by Bob308 1 year ago

Answered by Matt 1 year ago

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Cannot send emails

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-… (read more)

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

Asked by rappapoj 1 year ago

Last reply by Matt 1 year ago

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i click on the download folder in firebox and doesn't open

i click on the download folder in firebox and doesn't open as its used to. i already did the "refresh" and didnt word if someone has a idea how to fix this, thanks … (read more)

i click on the download folder in firebox and doesn't open as its used to.

i already did the "refresh" and didnt word

if someone has a idea how to fix this, thanks

Asked by the.spectre 1 year ago

Answered by the.spectre 1 year ago

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Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

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TB 102.7.0 on Linux disappears all messages in sent folder

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives m… (read more)

Hello, I have seen similar reports on that issue here and elsewhere. What surprises me is that if I right click on the sent folder and select properties, it still gives me the right number of messages in that folder.

In fact, If I go to ~/.thunderbird/my_profile.default/Mail/pop.gmail-2.com/Sent.sbd/2023 and open that file with whatever text editor, file 2023 contains all messages sent. I have tried repairing that file, then restarting TB to no avail. Is there a workaround ?

-Tx

Asked by Cbhihe 1 year ago

Answered by Cbhihe 1 year ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 1 year ago

Answered by cor-el 1 year ago

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Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (read more)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis 1 year ago

Answered by richloomis 1 year ago

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I accidentally wiped the blue star from bookmarked items, how can I get it back?

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been … (read more)

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been bookmarked. Plus I could remove easily and/or put into other folders. All solutions appear to be to go to customize firefox and to drag and drop in some bar at the top of the page BUT when i do this it STILL doesn't come back. HELP!!! (Please explain in total laymens terms and don't nauseate me with technolingo.)

Asked by greendog 4 months ago

Answered by greendog 4 months ago

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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 year ago

Answered by dieten 1 year ago

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Thunderbird won't accept certificate exceptions; TB 102.5.1 (64-bit), Win10

If I remember correctly, I opened an account with Network Solutions in about 1998 for aquarien.com. In all that time, I've had few problems with NS, and trust it. A few… (read more)

If I remember correctly, I opened an account with Network Solutions in about 1998 for aquarien.com. In all that time, I've had few problems with NS, and trust it. A few months ago, I transferred my e-mail accounts with Wild West Domains LLC to NS to avoid the switch at WWD to Microsoft Outlook. But my e-mail for aquarien.com has always been with NS. And since about then, TB has been harassing me every third or so sign-on with certificate errors claiming that NS is not a "legitimate ... site" which provides "invalid information", demanding that I "(checkmark) Permanently store this exception" to "Confirm Security Exception". But no matter how many times I tell it to do so, TB keeps harassing me. It refuses to keep its word about "Permanently" storing "this exception". I'm a retired senior living in HUD retirement housing, who aged out of Social Security Disability Insurance at about 65 onto regular SS income. I don't know about certificates and care less. I trust NS, one of the oldest hosting services, to do the right thing. When I raised this issue before (https://support.mozilla.org/en-US/questions/1397223), I got two guys snarking and talking down to me, addressing not my problem with storing the exception "Permanently", but harping on the "cheap" NS certificates and demanding in so many words that I serve their interests. It's as ethical and appropriate as parents using their kids to fight each other. KNOCK IT OFF Settle any disputes you have with Network Solutions like real adults, Permanently store this exception, and leave me out of it.

Asked by business11 1 year ago

Last reply by Wayne Mery 1 year ago

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OAuth stopped working on one gmail account. At a loss, nothing appears to fix it.

As of December 1st 2023, one of my gmail accounts in thunderbird stopped working. Every time I check messages, I get the Oauth prompts to allow thunderbird access to the … (read more)

As of December 1st 2023, one of my gmail accounts in thunderbird stopped working. Every time I check messages, I get the Oauth prompts to allow thunderbird access to the gmail account, I click through without error messages, and I can see the rights were granted to Thunderbird in my account, but Thunderbird is unable to connect. If I check saved passwords, I see it has not saved an OAuth password.

Things I have done: (1) Verified everything in this article: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 (2) Verified that IMAP was enabled on the gmail account (3) Checked the settings against my other gmail accounts which are all working, I don't see any difference. (And this account was working up until December 1st, along with all my other ones which are still working)

Anyone have any ideas what might be causing this?

Asked by st.jfisher 3 months ago

Answered by st.jfisher 1 month ago

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I was trying to move thunderbird to a new computer and my profiles are messed up

I thought I followed the instructions from thunderbird, but now all I get is thunderbird can't load because the profiles are missing or wrong. I have uninstalled thunder… (read more)

I thought I followed the instructions from thunderbird, but now all I get is thunderbird can't load because the profiles are missing or wrong. I have uninstalled thunderbird, reinstalled it, and still get the same message. I deleted the profiles in local and roaming, and reinstalled, and no profiles were created. How do I get the installation program to re-create the profiles like a new install?

Asked by PattiWagen 4 months ago

Answered by david 4 months ago