All Products Support Forum

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

After updating Firefox, I now have a horizontal line across the upper portion of my computer screen. I have uninstalled FF and updated again thinking it would remove it. I have searched for a resolution and nothing has worked for me. I don't want to have to pay an expert to remove the line. Please give me a fix for this as it is really bothersome.

I've recently made the switch to Firefox coming from Opera, and there's a few behaviours I'm missing / haven't figured out how to set up to match what I'm used to. Could someone point me in the right direction?

1) When I click an external link (e.g. in Discord) to open in browser (Firefox is now default), it opens the link but it overrides the currently selected tab rather than opening a new tab.

2) Following on from that, clicking the link also doesn't make Firefox the active window. Previously if I opened a new link from elsewhere, the other browser would come to the front. Can Firefox do that too?

I currently have it set so that opening a link in a new tab doesn't switch to that tab. Which is behaviour I want (if I'm doing that in Firefox itself).

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

I am getting daily phishing emails from .gmail where there are obviously no Google controls to prevent. How can I block the entire domain in Thunderbird? Thanks

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox for Mac OS X Catalina (10.15.7) that does not have the address bar on the same level as the Bookmarks Toolbar.

Many thanks.

On the page: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu#w_downloads-panel-automatically-opens it says: "Downloads panel automatically opens" "Every time you start a download, Firefox will automatically bring up the Downloads panel by default, . . . "

It never used to do that ! Having the Downloads panel drop down and just sit there covering a large part of the page every time I save a little picture is an extreme nuisance ! How do I prevent it from happening ? Please help ! Many thanks !

In the email client I have just come from the Unread folder contains all unread messages irrespective of the folder they might be in. The Unread filter in Thunderbird appears to relate only to the highlighted folder. I have many folders, the list being long not all are visible on the 'home' view. This means that messages in folders far down the list are only visible if I scroll down looking for them. Is there a way to modify the Unread filter to ensure that all folders are searched for unread messages and displayed together? I am using TB 91.8.1.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

How do I turn off Family Filters in Firefox and Firefox for Android, something is blocking age related content, I didn't set it that way. I can't find any info about this anywhere.

Forgive me. I may have posted this question already but I can't find my post.

As we know port 10080 has been blocked by many if not all internet browsers and port 10080 is the port that most routers use for their "Guest" SSID access.

I have been told that it may be possible to configure FireFox "Nightly" or "Beta" to allow port 10080 access which is what my router uses for the Guest SSID.

This would be for an Android phone to be able to connect to the Guest SSID on my router using port 10080.

Does Nightly or Beta allow this and if so what are the reconfiguration instructions so I can allow port 10080 access on the Android phone?

Thank you for your help.

I've tried everything I could find , to add to my userChrome.css or to change about_config, but to no avail .

Bookmarks in Firefox use ellipsis , is there any way to use them in tabs as well ?

Hello! Please, implement the built-in speed dial, like in Opera and Vivaldi. It's extremely convenient and useful, lots of people need this. I've been using Firefox for more than 10 years and I hate your stupid "Firefox Home" page (sorry) on desktop and Android with icons that add automatically and I can't change and locate. It's inconvenient and completely useless. It would be great if you create something like Opera 12.17 or 12.18 had. In addition, please remove the "close" button in the last tab. I know that I can do it via the "config mode" (browser.tabs.closeWindowWithLastTab), but it's not user-friendly. It's inconvenient when you close the tab just to return home, but the whole browser closes. It makes me nervous. Thank you in advance! You are doing a great job, wish you good luck, and hope that one day Firefox will be more popular than Chromium-based browsers.

Hi,

I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah.

I was running TB v59. If stuff works I don't make changes. It makes life simpler. I did a heap of online reading and research about this and found lots of advice. I did the following;

• allowed cookies
• removed passwords
• changed authentication to OAuth2 in both IMAP and SMTP

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB hangs sending security information and then crashes.

I assumed that it must be because I was on an older version of TB. I updated to the latest v91 and checked that the OAuth2 settings are as they should be. All good.

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB waits of a bit and pops up a failure notification. This happens every time. If I click on "Get Messages" or I click on any of my folders, I get the gmail login popup, and I am asked to allow TB, AGAIN, and then failure. I cannot get past this.

I have done enough searching again, but I cannot find anything that helps. Can anyone here help with some guidance please.

I have uploaded shots of the various windows.

Thanks.

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh