All Products Support Forum

When I open my email, then go to my Bulk Mail folder sometimes I get a message "Server IMAP.mail Yahoo Mail.com has disconnected. Server may have gone down, or maybe a network problem. I mentioned this to a Rogers tech and he said it is not their problem - probably a software/programme problem. Any ideas?

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I used the SpeedTest, then my main page was gone and instead I have a bar of Firefox selected options. I've tried to find how this is done so I can set it back but I can't find it. Please help.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

I just ran "C Cleaner" to clean my computer. At the end, it said to ask the browser if there is a 64 bit Windows compatible version available? It takes 21 seconds to open my browser. That seems like a long time. The message went like this "\??\C:\ Program Files(x86)\MozillaFirefox\firefox.exe" How do I know what version of Firefox I am using?

Hi Since I guess Firefox 99 - not sure ... and now in Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Word Press ...

It is so annoying and make you loose data and waste a lot of time.

I cannot keep saving data all the time - yes I know Word Press has its own data saving etc.

I am talking about a 'normal' operation as CTRL + Z and Y !

I am a keyboard user since the 90s (!) and use loads of shortcuts fast and makes me waste hours sometime.

Any tips, maybe in the About:config settings?

Thank you M

A few days ago Firefox started opening in a small window in the upper left corner of the screen. This problem was earlier also posted by other users. So I have read all these topics and suggested solutions.

This is what I have tried: - removing xulstore.json - compatebility tab in properties - manipulating overlapping squares icon and dragging window to almost full screen - Reinstalling Firfox ( without removing Firefox completely on forehand)

So far nothing resolves this problem.

Please advise

Recently upgraded Thunderbird from version 61(?) to version 91.0.1. Could not find my address book. Found instructions on how to import address books. Successfully imported contacts. However, they were added to "abook" address book; not "Personal Address Book" (PAB). Tried to move to PAB; would not move. Tried to copy and paste each list to PAB; could not do it. Screenshot of top left part of address book shown (names partially obscured due to privacy).

How do I move all these contact lists from "abook" to the PAB?

Hello,

The list of messages contained in a folder display the date as month/day/year which is not convenient for me. How can I change that ?

I tried to use LC_TIME but it's not working...

thanks for your help

As of today (June 2), I can no longer log in to any of my Gmail accounts via Thunderbird. I can still log in via web browser using the same passwords, so I know that my passwords are still valid and Gmail is working. My Privacy & Security preferences are set to accept all cookies, and Thunderbird is up to date (91.10.0). What could have changed?

My Thunderbird email program no longer accepts my password for my Gmail account. It's the same password I use to log on to Firefox and I can open my Gmail from there so I know it's the right one. I've tried deleting the password from the save passwords window and I've made sure that I've updated to the latest Thunderbird version and I've restarted my computer after all of the previous things. I'm out of ideas. Help?

In my thunderbird program, version 91 64bit, on linux mint 20.3 cinnamon, the region and date/time is displaying properly, but the TBird program is taking the number for the hour from the message time and putting that number into the date as the month of the message. So, a 55-01-2022 message was received in 06-01-2022 at 23:55:12, but the date should be 06-01-2022. What am I doing wrong?

Last night Thunderbird got my gmail. This morning it fails with:

Sending of password for user [edited] @gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

I did not make any changes to the account. I can still log in using my browser.

Using Firefox 100.0.1. Debian Linux. Dell 1525 with 4G ram.

When playing a certain mp3 file in the browser, if I use the arrow keys, or the mouse, to skip forward or back, there is no response, but the audio stops playing for a period of time, then, finally it starts playing again at the spot it was before.

This does not happen with this file in Chrome, or in VLC. Also, with other mp3s it does not happen in Firefox.

I finally got it to work by converting the file to ogg vorbis, but this is not something I want to make a practice of..

I imported the file back into Audacity, and re-exported it as an mp3. Same result.

Weird... Any ideas?

Thanks,

When entering full screen mode it's only inside selected window. Also affects youtube player. Pictures when in full screen mode (using F11 key): https://imgur.com/a/gp3yqCC

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I do??