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Messed up sync, through password reset on Windows 10, but the data is still intact on my iPhone, how do I get all on my PC again?

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password? How can I get … (read more)

I set up sync before reinstalling Windows 10 on my PC, currently everything is still intact on my iPhone, but gone on the PC, because I reset my password?

How can I get everything back in Firefox on my PC?

Excuse me, I realize there must have been many similar posts.

Asked by kal1cheesetroyer 1 year ago

Answered by kal1cheesetroyer 1 year ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

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request to unlock Facebook locked Facebook account

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Fac… (read more)

Hello dear Facebook team my Facebook account has been locked it has problem regarding confirmed identity i have nothing to confirm my safe please help me to unlock my Facebook account name ma ka laadla my

Asked by mdjamshed17240 2 years ago

Answered by Paul 2 years ago

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cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (read more)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Asked by kovchegov.1 1 year ago

Answered by cor-el 1 year ago

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Sign-in issues on android

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Fir… (read more)

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

Asked by kilakori 1 year ago

Answered by kilakori 1 year ago

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Firefox Sync keeps restoring my deleted bookrmarks

Dear Firefox Team, I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following: 1. Bookmarks in two laptops have already been synced. 2… (read more)

Dear Firefox Team,

I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following:

1. Bookmarks in two laptops have already been synced. 2. On laptop1 I login Firefox, delete some bookmarks, and sync. 3. On laptop2 I login Firefox, sync, then all my deleted bookmarks are restored in laptop2. (4. If I login Firefox on laptop1 later, deleted bookmarks come back too.)

I expect 3. not to happen because I expect Firefox uses data modified time to decide which is the latest. However the above situation keeps happening.

Could you please guide me how to not restored deleted bookmarks? Thank you.

Asked by tlwu2008 1 year ago

Answered by cor-el 1 year ago

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Firefox doesn't synchronize logins and passwords after login into Android app.

Hello, Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discover… (read more)

Hello,

Today I wanted to switch from Chrome to Firefox(103.2.0) on my mobile and after logging in everything seemed fine until I had to login into an account. I discovered that none of my saved logins have been synchronised. On desktop I use Firefox(104.0)

  • I do not use a master password
  • I tried to synch manually through settings
  • The browsers across all platforms are up to date

How can I synch my content through my Firefox account?

Thanks.

Asked by bolletje14 1 year ago

Answered by bolletje14 1 year ago

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Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's … (read more)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Asked by jessee8991 1 year ago

Answered by jonzn4SUSE 1 year ago

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How do I delete the sync data out of my Firefox account (but leave the account otherwise intact?)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would … (read more)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would like to keep my account on Firefox Accounts. What's the best way to ensure this?

Approaches I think *might* work:

- Change my registered email address, delete my account, create a new account with the original email - Reset my password (causing sync data to be deleted)

The first one seems more thorough, but perhaps a little *too* thorough. :-) But the second is only implied to work, not stated outright. Thoughts?

Asked by tim-mc 1 year ago

Answered by cor-el 1 year ago

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Firefox Account User has Died

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certifica… (read more)

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certificate if necessary. The issue here, is unlike me, I cannot find the Firefox account to sync his passwords to my machine. I do have access to his machine and could open each web site and copy the information to a spread sheet if necessary - but obviously not a great workaround. So is there any way to gain access to that password.

Now for the obvious question - it's just a matter of equipment: he used a trackball, I prefer my mouse and I am considerably more comfortable with the keyboard on my machine.

Any help you can offer would be very helpful!

Best regards! Loralie

Asked by loralie 1 year ago

Answered by loralie 1 year ago

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 1 year ago

Answered by jonzn4SUSE 1 year ago

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Password Migration from Chrome to Firefox

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed … (read more)

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?

Asked by Morogwen123 1 year ago

Answered by Morogwen123 1 year ago

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my saved information is gone

hello and good day to whom ever this massage gets to. I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my account… (read more)

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

Asked by Maika 1 year ago

Answered by Paul 1 year ago

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Firefox for Android Won't Sync Logins

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are ch… (read more)

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data.

Things I have tried already:

  • Signing out and back in on my phone
  • Signing out and back in using QR code
  • Signing out and back in using password
  • Uninstalling and reinstalling the app
  • Forcing a sync by going into the settings on my phone
  • Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing)

I am out of ideas and don't understand why this isn't working.

Asked by emcasi 1 year ago

Answered by Paul 1 year ago