All Products Support Forum

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting service. all the four Gmail accounts I have set to forward all to thee new accounts.

The problem is every time I start up Thunderbird it defaults stubbornly to the previous Gmail account which subsequently it cannot log in and for a password.

I tried everything, setting the other account as default account, unchecking server settings [i.e.check for new messages at start up].

Since I have much (downloaded) information still in subfolders that I need to access from time to time I have not yet deleted that account.

Nothing seems to work, every time I start Thunderbird it immediately goes to that previous default Gmail account and then prompts me for "mail server password required".

The strange thing is that the other remaining three Gmail accounts which have identical settings do not create a problem.

how can I make this stop for once and for all?

I have just updated the latest Thunderbird but every time I open it, it just crashes? Is this just a me or a general problem. I am running Ubuntu 22.04. How can I go back to previous version? Hope you can help? Chris

I need help with my Winnings Package and I don't know what to do. I have tried to claim my Winnings for Sweepstakes Winnings and also I thought I asked Mary Persons to help me out with my Winnings Mary is a FBI that's why I need your help

Hello Dear Facebook Team My Facebook account is locked and there is a problem with Confirm Your Identity and I have submitted your according all government proof which is there, but I am not able to unlock my account. Please give me the option of get a code by, email or get a code on your phone to get my account unlocked. Through which I can unlock my account, thank you! Account name = [removed] Locked date=[removed] Mobile. [removed] Email. [removed] Password. [removed]

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox. Another dialogue box opens saying couldn: load XPCON

Hello! I wanted to merge two local folders. Used drag and drop from one local folder to another. Now I realize it was mistake to do it with 5000+ emails. Anyway Thunderbird functions OK, but I have problem accessing these folders, since they don't show messages. The one from which I draged messages is still showing them, but the other to which I dropped messages not... and that is the more important one.

Before moving I renamed destination folder, but now I see that Thunderbird also created another (new local folder) because my action of moving large number of emails... Anyway these folders look empty.

Is there any easy way to stop the action or undo it somehow... cause i really don't wanna loose those emails. Please help, if it is possible! Thanks in advance! Marko

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

• Bulleted list itemMy pc and android is hacked by Mirjana Chelic. She blocks me from working. can anyone throw her out from my pc and mobile I got in touch with the law enforcements but they did not provide much help. Can anyone help me?

If I remember correctly, I opened an account with Network Solutions in about 1998 for aquarien.com. In all that time, I've had few problems with NS, and trust it. A few months ago, I transferred my e-mail accounts with Wild West Domains LLC to NS to avoid the switch at WWD to Microsoft Outlook. But my e-mail for aquarien.com has always been with NS. And since about then, TB has been harassing me every third or so sign-on with certificate errors claiming that NS is not a "legitimate ... site" which provides "invalid information", demanding that I "(checkmark) Permanently store this exception" to "Confirm Security Exception". But no matter how many times I tell it to do so, TB keeps harassing me. It refuses to keep its word about "Permanently" storing "this exception". I'm a retired senior living in HUD retirement housing, who aged out of Social Security Disability Insurance at about 65 onto regular SS income. I don't know about certificates and care less. I trust NS, one of the oldest hosting services, to do the right thing. When I raised this issue before (https://support.mozilla.org/en-US/questions/1397223), I got two guys snarking and talking down to me, addressing not my problem with storing the exception "Permanently", but harping on the "cheap" NS certificates and demanding in so many words that I serve their interests. It's as ethical and appropriate as parents using their kids to fight each other. KNOCK IT OFF Settle any disputes you have with Network Solutions like real adults, Permanently store this exception, and leave me out of it.

Hello, Recently my GPG keys stopped working in Thunderbird. I didn't make any changes. From one day to another Thunderbird started not recognizing my key pair. Additionally, my private key has disappeared from my computer, it is not in the settings folder it should be in. When I access the Thunderbird Profiles folder I see that there are files named as corrupted "Secring.gpg.corrupt". See the attached image. What is the step-by-step to solve this problem? I would also like to know if anyone knows what may have caused this type of problem.

Thanks!