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Persistent dialog box asking "Do you want to send your unsent messages?" At Every Launch!

Hello! Using Thunderbird for some years now and very happy normally. Although after trying to send 1 email with a special character "å" in the address, that did NOT succe… (read more)

Hello! Using Thunderbird for some years now and very happy normally. Although after trying to send 1 email with a special character "å" in the address, that did NOT succeed, now everytime Thunderbid launches, it pops a dialogbox:

Dialogbox [Unsent Messages] [X Close] Do you want to send your unsent messages now? [Checkbox, Checked] Always ask me when I go online [Send Now] [Later]

Everytime I launch Thunderbird, it now welcomes me with the dialog box!

I have ZERO messages in [Outbox] folder and [Queue] folders. (Is the latter an official Thunderbid folder?) Both are empty. I have repaired ALL folders. I'm always online.

The email was never sent away, probably due to impossible character in email address, and I never saw the unsent email so I have not been able to delete it. Clicking the [Later] button dismisses the windows but then brings the problem back in the future.

Where is the list of log or index of unsent and still to be sent emails? Apparently Thunderbird knows something, despite [Outbox] folder being completely empty!?

I've manually gone offline and back online and sayed online like normally.

PS. read this topic which did not solve my problem! https://support.mozilla.org/en-US/questions/1072963

Any and all help is welcome. Thanks

Asked by sam115 1 year ago

Answered by sam115 1 year ago

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Email was hacked and password compromised.

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new passwo… (read more)

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

Asked by gburnfie 1 year ago

Answered by david 1 year ago

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Cannot see all Bookmarks when importing HTML file from old computer into Firefox

Hello, I exported the old bookmarks from an old computer into a new computer with the firefox HTML file option Once I imported them into the new version of Firefox, I c… (read more)

Hello,

I exported the old bookmarks from an old computer into a new computer with the firefox HTML file option

Once I imported them into the new version of Firefox, I could only see the "recent" bookmarks in the bookmark menu view.

I checked the settings but could not find anything to modify this.

I can see all of the bookmarks if I go into Manage Bookmarks but I can't see anything but the recent ones in the bookmark menu

I tried this on two different computers so perhaps I am missing a setting somewhere?

Thanks!

Matt

Asked by matthew.dunn1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Being forced to SAVE files before reading or printing pages

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without h… (read more)

Why does Firefox now (for the past number of weeks, at least) force me to SAVE every thing I want to read or print? Why cannot I simply read or print something without having to choose a place to save it and name it? I don't always want the file cluttering up my PC once I have read or printed it. Help will be appreciated!

ALSO, probably not related, but maybe? Every time I open Firefox, within a minute, the additional "secure" window to Amazon Smile opens and interrupts what I am doing. Has Amazon taken over the entire world?

Asked by covered.bridge.crouse 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

No Clearing of cache

Website changes when developing never show the change even with cashing is operative. Regular history cleaned ETC ETC - Means CACHE CLEARING NEVER WORKS. This is a VERY B… (read more)

Website changes when developing never show the change even with cashing is operative. Regular history cleaned ETC ETC - Means CACHE CLEARING NEVER WORKS. This is a VERY BAD PROBLEM that is quite common. How these idiots at Mozilla have never fixed it indicates they useless. I've been recommended NEVER to use firefox because of this issue. So its back to Chrome and I hate supporting Google.

Asked by trevor.gti 1 year ago

Answered by FredMcD 1 year ago

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Thunderbird compacting query

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually … (read more)

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually get 1.5GB of space savings every day, so why does this keep popping up?

My TB is running the current version.

Asked by gunrunnerjohn 2 years ago

Answered by gunrunnerjohn 1 year ago

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  • Archived

Change hover color on menus

Hi, I would like to change the light grey hover color on menus (e.g. yellow), see attachments, probably using userchrome.css. Does anyone know the correct code to do th… (read more)

Hi,

I would like to change the light grey hover color on menus (e.g. yellow), see attachments, probably using userchrome.css.

Does anyone know the correct code to do this please?

Thanks in advance.

Asked by Paul 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

unable to send email messages in Thunderbird

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. … (read more)

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. (original message attached) (also original in and outgoing server settings attached). Upon checking the ISP's recommended settings, I discovered some updates (settings attached) and made those to TB (settings attached); I had to do some interpretation here, hopefully correctly. Attempted resend of message, still error messages (two popups attached). The webmail version works fine. Thanks.

Asked by am.bloke 2 years ago

Answered by sfhowes 2 years ago

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Password Button No Longer Showing Up?

This has only just started happening, and I’m certain there wasn’t an iOS update. Whenever I go to a login page, the passwords button that used to appear above the keyb… (read more)

This has only just started happening, and I’m certain there wasn’t an iOS update.

Whenever I go to a login page, the passwords button that used to appear above the keyboard no longer appears.

I’m running Firefox Daylight 99.3 (9185) and iOS 15.4.1 (19E258).

Anyone else having this issue?

Asked by coreyhunt 1 year ago

Answered by Infinity__ 1 year ago

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  • Archived

Save "open with" files to %temp% instead of Downloads

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/ https://bugzilla.mozilla.org/show_bug.cgi?id=1710933 If i want to o… (read more)

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/

https://bugzilla.mozilla.org/show_bug.cgi?id=1710933

If i want to open files into an application i do not want the files to clutter up my downloads folder.

this used to work perfectly pre-v91.

i understand that some users were confused where their files went when they opened them incorrectly within firefox.

currently i'm using a python script to clear my downloads folder from the useless files, but i'd rather just not have to bother with it.

is there a way to get the old behavior back? im comfortable going into about:config and/or using a plugin if i have to.

Asked by MammothJerk 1 year ago

Answered by Terry 1 year ago

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  • Archived

Default font is replacing all fonts everywhere

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and… (read more)

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and I can't stop the default font from taking over randomly on most websites no matter what I do. This was not happening until today, and no browsers or general MacBook Air preferences were changed between today and yesterday when I last used the browser on desktop.

Under Firefox Preferences » Fonts » Advanced, I've made sure to check the box to "Allow pages to choose their own fonts instead of your selections above", and I've unchecked it, and I've re-checked it, and the default is still overriding fonts on most websites.

I've quit and restarted Firefox 3 times.

Help!

Asked by Elan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

search a pdf in firefox. ctrl+shift+f and ctrl+f do not work

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox? Note that ctrl+shift+f and ctrl+f do not work. John … (read more)

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox?

Note that ctrl+shift+f and ctrl+f do not work.

John

Asked by johncurry 1 year ago

Answered by jonzn4SUSE 1 year ago

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  • Archived

changing from POP to IMAP

I set Thunderbird up for the first time earlier today and wrongly opted for POP. I realise now that it means I can't see my Sent folder, etc, so I'd like to change to IMA… (read more)

I set Thunderbird up for the first time earlier today and wrongly opted for POP. I realise now that it means I can't see my Sent folder, etc, so I'd like to change to IMAP. Unfortunately the article explaining how to do this on your website does not relate to the newest version of Thunderbird, as installed today. I've tried deleting the programme and reinstalling but it's remembering that I chose POP and not letting me start with a clean slate. Please can you help me with this, as I'd love to use Thunderbird!

Asked by richtea37 1 year ago

Answered by christ1 1 year ago

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  • Archived

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thr… (read more)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.

Asked by EToman 1 year ago

Answered by FredMcD 1 year ago

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Videos are blacked out

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what ha… (read more)

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what has changed

Asked by dbmackaig 1 year ago

Answered by dbmackaig 1 year ago

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I need to turn off my Delete cookies and site data when Firefox is closed setting.

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to ch… (read more)

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to change it.

Asked by Sridhar 1 year ago

Answered by FredMcD 1 year ago