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  • Archived

Firefox address book lost with latest upgrade

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for email… (read more)

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for emails and I am lost. Need a fast solution to something that should never happen.

[removed emails from public]

Asked by Tom Thilert 1 year ago

Last reply by Matt 1 year ago

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Thunderbird 99.11 not receiving emails

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update? About your message below regarding 'Email… (read more)

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

Asked by jim327 1 year ago

Last reply by JP 1 year ago

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Corrupted QuicSearch

I realized that when i use Quicsearch field for searching in message BODY, it works wrong. When i put to search field value 1084783026 it finds some messages, but when i … (read more)

I realized that when i use Quicsearch field for searching in message BODY, it works wrong. When i put to search field value 1084783026 it finds some messages, but when i delete one number (either from begin or end) , it does not find anything, even not than previous records . I got to some problems because of that... :-( With regards Martin

Asked by martin180 1 year ago

Last reply by martin180 1 year ago

  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

Thunderbird ver:102.2.2 (64bits)がログインできない

いつも20年間もお世話になっております。 今回のトラブルは、ver:102.2.2 (64bits)にバージョンアップした時点 でログイン出来なくなり、パスワードの変更を求められました。 現在の状態は、次の通り順番に内容を連絡いたします。 1.プロバイダがYahoo!JAPANからパスワード変更しました。(XXX図) 2.その後にログ… (read more)

いつも20年間もお世話になっております。

今回のトラブルは、ver:102.2.2 (64bits)にバージョンアップした時点 でログイン出来なくなり、パスワードの変更を求められました。

現在の状態は、次の通り順番に内容を連絡いたします。 1.プロバイダがYahoo!JAPANからパスワード変更しました。(XXX図) 2.その後にログインした処、ログインに失敗しましたとの表示(CCC&  DDD図)されました。 3.そこで、メールアドレスのセットアップ(BBB図)しました。 4.次に当ソフトからツール>設定>プライバシーとセキュリティ>パスワード>  保存されているパスワードを開いたら、何と送信メールのプロバイダが欠如  していました。(AAA図) 以上が現状です。9/10頃から発生していますので、早急に対処手順を当GMAIL に回答返信お願いします。

尚、パソコン2台-メールアドレス:win81web@ybb.ne.jpの環境は次の通りです。 1.NEC VN770RSR Windows8.1>10 Ver.21H2 bilts.19044.2006 (windows11-NO) 2.Dell Inspiron5570 Windows10 Ver.21H2 bilts.19044.2006 (windows11-OK)

※寄付金は9月に2回支払いしました。

Asked by 岸田哲也 1 year ago

Last reply by 岸田哲也 1 year ago

  • Archived

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • Archived

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropo… (read more)

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

Asked by krodger48 1 year ago

Last reply by MaxLen 1 year ago

  • Archived

MacOs contact group was working on TB 101 and does not work with TB 102

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mail… (read more)

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Asked by etienneli 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird E Mail

My installation was updated as of 11/17 to ver 102.5 but the update message completed on 11/19 since I have automatic background installation set for my option. I curren… (read more)

My installation was updated as of 11/17 to ver 102.5 but the update message completed on 11/19 since I have automatic background installation set for my option.

I currently am not able to download any messages from my provider to the any of the 3 inboxes set up under the installation. The get messages button does not do anything. My provider has a POP server and I am unable to send any mail outbound either; the message is that the SMTP server is unavailable or not accepting connections at this time.

Tech Support from the provider denies any server problems and in fact, in using a web browser connection to the mail server, all the incoming mail is visible and can be accessed.

Any ideas on what fixes I can make to restore the ability to see current mail in TBird??

Asked by henrykell1 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

not Seeing my e-mails and also not being able to delete the unwanted

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Sho… (read more)

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?

Asked by djclwebster 1 year ago

Last reply by Matt 1 year ago

  • Archived

Cannot access certain websites

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com,… (read more)

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com, after you login, a blank screen is displayed. When I try to login to the firefox account I get the message "Cookies and local storage are required", a screenshot is attached.

I didn't touch any settings and I suspect this problem happened after the latest update, 101.0.1 (64-bit). I restarted Firefox in Safe Mode but the problem remains.

On Microsoft Edge everything works fine. Please help.

Asked by sciclunt 1 year ago

Last reply by sciclunt 1 year ago