All Products Support Forum

Greetings, for some reason lately over the last couple weeks I have noticed that when I open a link to a site that I've had in my bookmarks for years it now opens that link or that page and then within a couple seconds another tab will open for advertisement or possibly even the duplication of the originally called upon link in the previous tab. I would like to stop these additional tabs from opening automatically without my request.

thanks in advance,

Mike VIkdal mvikdal@yahoo.com

Hi there, Ever since I have installed the new translator function it has been really messing up several different pages. Specifically when begin typing, the translate logo appears. It's impossible to delete characters without writing over existing text. The characters don't get erased. I cannot find the translation add-on in add-ons so I can't get rid of it. It is super annoying. Any help would be very much appreciated. Thanks!

I recently took a hit from potential malware while looking for a owners manual. I now have a popup that looks like the one attached. It looks to be from Mozilla, but I can't be sure. Can you help with this?

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

help!!! I am disguted with this security or whomever takes notice. I keep giving and giving a code and giving and giving! Then they say you are locked out cause I tried too many times. THEY ASK [COMPUTER]I give it but no one to talk too.What now?????? Give me a word or somthing to be noticed! Then I don't need trouble with the stupid comp. I hope you can help or tell me what to do! They say wrong phone number [920-***-****] I don't no whatr now. I was going to make a new account but no dice. OH WELL! HUSBAND says throw it out!! lol lol THANK YOU!!!! for listening to me. What or where to go for FACEBOOk BROWSER1

WOW!!!!!! I hope I don't remembaer more1 lol They say CONTACT YOUR OWNER!1 PATRICIA R thanks for listening to an old lady

I downloaded and installed Atkinson Hyperlegible and set Firefox to use it as my default font for all websites (see screenshot). This used to work, but now fonts on sites are shown in a default serif or sans-serif font, not the font I set. It stopped working maybe a month ago (October 2023).

What can I try to fix this?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Hello, I have tried all the results I have found here for fixing this issue and it still happens on a fully patched Mac. Also, unable to use the restore function as gives me the 'Unable to process the backup file' and it does not allow me to import a html backup file. I've also fully uninstalled and re-installed many times which result with the same problem. I've had this happen many dozens of times. This started happening maybe few months two ago.

Thanks

The title pretty much says it. On some phpBB forum I am member of, since yesterday, I can't write long messages and see what I'm writing.

When my texte is bigger than the default frame, the scrollbar jumps at the top of the post while i'm still writing. This doesn't happen with other browers on same webpage.

Possibility : the deepl addon i just installed  ?

Any idea ?

(sorry if i'm not clear enough, english is not my first language)

Every so often when I launch Firefox on Windows, the browser's window automatically resizes itself to fill the screen above the taskbar like the maximize button does, except it's not in that state.

I can resize it, but since this is a consistent and annoying problem I thought I'd ask for help since I haven't been able to fix this on my own.

I don't know if this is a firefox or windows issue. A few weeks ago my tag line disappeared from the History>All History page. The column is available but every single page I tagged no longer has anything written in the column. I used sort by tag to keep pages I use often instead of hunting through hundreds of booked mark sites. Don't know what happened, the sites are still there but in my history but I need to be able to sort by tag. Is there a way to get the tag line back?

In Google Forms, I expect a dropdown here to pick the date.

https://share.greenarrowemail.com/9ml919ZF

Any idea what is going on here?

Thanks,

Jeff

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.)

After testing, found they actually are there, but have have almost no contrast vs background - that is when "Manage Bookmarks" is called from a Private window. But things look fine when called from a Standard window. (No extensions; same in Safe Mode.)

Can anyone advise?

A simple workaround is to bring a standard window to the front first, but am curious if this is Firefox on all systems? Only FF Linux? Only the particular (default) settings of my Linux Mint 20.3 Cinnamon installation, and display? Not even sure a Bookmark management window is ever meant to assume the theme of the foreground window (here Private browsing's dark).

Thank you.