All Products Support Forum

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... The desription said that all would be saved (tabs and passwords) and i only would have to reinstall the browser. Now suddenly i dont have anything that was on before and the browser is completly different.

Can sync use the information that is supposedly allready on my desktop to regain my data or is theere nothing i can do? If so that would be the reason to never use this browser again.

Thank you for your time

I recently refreshed Firefox, in the process of which all my bookmarks disappeared. When I try to manually add bookmarks, Firefox will not allow any bookmarks. When I attempted to add the information from the Old Firefox Data icon onscreen, it still refused to add or restore my bookmarks. I have checked my profile page and there is only 1 profile shown, so I cannot enable any other profile. Any ideas?

I have a series of 20 or so webpages that I like to read first thing in the morning. When I open Firefox and click on "Open All in Tabs" it creates a tab for each website, but won't load that website until I select the address bar and press enter. It doesn't happen all the time, but I'd say 95% of the time.

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Firefox try's to restore session when I open it. The option is not set, I have reloaded windows, reloaded Firefox and restored Firefox. None of which helped. I have checked the profile, cycled the option to no avail. I am on an HP computer, no help from their tech support, Win 10 , Tech support ?$?, and one previous try on this forum. Anyone got anything, please?

When I try to open/login this website

https://www.residentapps.com

I get a blank screen. Using MS Edge browser I get the login screen for this website.

Why?

Dick

Hello there,

I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Inter, and Monospace font to Monaco), but in FF Developer, I am unable to change the fonts to anything but the defaults. Can someone help me fix this issue, or is this issue a feature of FF Developer edition?

Thanks a lot, dodeca12

I mean, all web videos, include Youtube, Pornhub, Bilibili, etc, once I click the fullscreen button, it will crash in a short time. I have disabled flash already, it doesn't help.

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled. It's not. How to get firefox to accept it? any help would be greatly appreciated,

thank you,

Kasba

I have set my new tab to look like image one and I really like it but I want to have pages I use A LOT under like image two but then it gets rid of the logo and looks bad. Just to clarify I want it to look like the 3rd image. Sorry if this is a dumb question I just switched from chrome.

I'd like to add a couple of lines of Javascript that will automatically log me in my email once the page loads (my provider has no "remember me" option. I found an extension [an extension](https://addons.mozilla.org/en-US/firefox/addon/javascript/) that allows me to do this, but unfortunately, my email provider has a strict [CSP](https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP), and the extension is blocked.

Is there any way around this? Can I tell Firefox to ignore the CSP for this one webpage, or maybe run some Javascript automatically via dev tools?

When I try to login to my Edward Jones account on my PC, I enter my ID and Password and there's a popup that they need to text me a security code. When I click on "text me", I receive an error message and nothing happens. I can access my account via Internet Explorer (which doesn't ask for a security code). I can access my account on my iphone. I called Edward Jones and they said it was a Firefox issue. I have Windows 10. Anyone know how to fix this issue? I'm pretty tech-challenged, so if you have suggestions, I hope I understand!! :) Thanks!!

Until yesterday, when I deleted cookies, cache, etc., the stored cache would go to zero. It is now not going lower than 32 kb. I have no website listed for exceptions. What would have changed to cause this?

Hi all !

I have a lot of bookmarks in firefox and some are very old. I want to know if there is an application who check them all ?

Thanks for help :-)