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Mod - please delete

Mod - please delete. I couldn't find a way to delete my question so I edited it. I had an issue but I think it's due to my Firefox being Enterprise managed. I tested the … (read more)

Mod - please delete. I couldn't find a way to delete my question so I edited it. I had an issue but I think it's due to my Firefox being Enterprise managed. I tested the same thing on my personal laptop with Firefox and no issue.

Thanks!

Asked by Thread2316 2 months ago

Firefox causing my audio to be distorted in Google Meet video chat

Everyone says my audio sounds distorted in google video chat. I had been using it for months without issue on Firefox, and then I got a new Apple computer and people star… (read more)

Everyone says my audio sounds distorted in google video chat. I had been using it for months without issue on Firefox, and then I got a new Apple computer and people started to tell me I had this issue. In order to isolate the issue I tried going on Teams Video chat and Zoom video chat and people said my audio sounded fine there. Then I opened Google Video Chat in Google Chrome and people said my audio sounded fine there too. Lately, it's only when I'm on Firefox trying to use Google Video Chat (aka Google Meet) to video chat and people say my audio sounds way too distorted to hear what I'm saying. I restarted my computer, I even checked for the latest browser, which is up to date, I can't figure out how to fix this. Sounds like a firefox issue. Any ideas?

Asked by rachelcenter 2 months ago

How Hide tool bar & bookmarks bar in pop-up windows, Firefox 124 mac OS

I Use Mac OS Firefox as my primary client for Gmail, and I always compose emails in a pop-out window. Ever since Firefox 124, these pop-out windows include the tool bar a… (read more)

I Use Mac OS Firefox as my primary client for Gmail, and I always compose emails in a pop-out window. Ever since Firefox 124, these pop-out windows include the tool bar and bookmarks bar, eating up a bunch of space. I do want those bars displayed on my main firefox window, I don't want them displayed on the pop-up Gmail compose windows. Is there anyway to get Firefox revert back to this old behavior?

Asked by rhinoscope 1 month ago

  • Locked

cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (read more)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 1 month ago

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference. i have it set for my preferred PDF reader, yet it opens with a compl… (read more)

on most current macbook, when opening downloaded PDF, it does not open in my selected PDF preference. i have it set for my preferred PDF reader, yet it opens with a completely different one. i have checked all settings i can think of bot on the mac and in firefox, and am flummoxed. all i am finding are windows articles with help, and i checked those too but still nadda. anyone else have any suggestions?

Asked by ravencroftgraphics3d 1 month ago

Tab crashes when on Facebook/Messenger

Since yesterday, occassionally while using Facebook or Messenger, the tab crashes. Earlier today on the Messenger side, after reopening the Messenger tab after it crashes… (read more)

Since yesterday, occassionally while using Facebook or Messenger, the tab crashes. Earlier today on the Messenger side, after reopening the Messenger tab after it crashes, it crashed again. It doesn't occur on other websites and the app doesn't crash, only the tab.

Using Firefox on "troubleshoot mode" doesn't have an issue when accessing when I visit those for a few minutes and with only one or two tabs open, and I'm afraid of visiting these sites for a while because it may crash again. Occurs on both Windows and Mac.

Crashed signature leads to: "js::gc::AllocSite::incTenuredCount", and I have no idea what does it mean. For my Mac the reason for the crash is "EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE", while for Windows, reason is "EXCEPTION_ACCESS_VIOLATION_READ".

Heres from my Mac: bp-b882a473-a8a5-496f-8a14-d9d190240403

I will add additional crash IDs from my Windows. Idk what is the problem currently, is it with the add-ons installed, Facebook, or Firefox itself? The RAM is fine.

Asked by Matt Reinhart 1 month ago

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container? … (read more)

how do i make my firefox multi account container thing open links from external applications in the container of my choosing, rather than auto opening in no container?

Asked by astrovink 1 month ago

FIDO2 not working on Firefox on MacOS Sonoma

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my us… (read more)

I use OnlyKey usb key as FIDO2 MFA with most of my accounts. On Firefox 123.0 on MacOS Sonoma 14.2.1 (23C71) however, I get presented with multiple pop ups to touch my usb key but the key expects only one input/touch and it fails when I touch it the second time. This was not the workflow that I used to use before and it still works fine on MacOS ventura with Firefox + protonmail.

Asked by Robel Yemane 2 months ago

While Browsing in Facebook the Browser seems to stutter.

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or r… (read more)

When I scroll through Facebook, often if there are two posts with photos, the browser seems to jump back and forth between the two images making it impossible to see or read either. My release is 123.0 and it was loaded when I needed to restore my system after a drive upgrade about 10 days ago.

Asked by Marty Lampner 2 months ago

Report Spam and get help

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would l… (read more)

I have had this spam pop up 2 times when I was on Facebook through Firefox through DuckDuckGo. Could someone confirm that this is spam and how to fix it? Also, I would like to report it to Firefox and I can't find how to do that either. Thank you

Asked by Carol Ligh 2 months ago

Can't Print Email

I can't print an email. The whole screen prints and is too small to read. I read previous answers to use the drop down menu and select print, but then I get window that… (read more)

I can't print an email. The whole screen prints and is too small to read.

I read previous answers to use the drop down menu and select print, but then I get window that says I have a blocking the print. I don't have an active blocker. I do have malwarebytes. Never had any trouble printing on chrome or safari.

Asked by Linda Andruska 2 months ago

I have softs, many folders and fils in bookmark toolbars, and always select and click them from the top. Now I left university and I set my laptop by myself. i copied all bookmark, but it could not go to each sites, bookmatk toolbars, or others.

Hi, I like to know how to transfer addresses to bookmark toolbars? I have the copy all addresses of bookmarks in the previous firefox. I transferred all, but they are in… (read more)

Hi, I like to know how to transfer addresses to bookmark toolbars? I have the copy all addresses of bookmarks in the previous firefox. I transferred all, but they are in one bookmark, not in toolbars, or other bookmarks. I like to set the same as the previous bookmarks. Thank you so much for your help, Miyabi

Asked by tmiyabi 2 months ago

Bookmarks: Can't Manually Back Up, Won't Automatically Back Up, Disappearing After Crash or Restart

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while l… (read more)

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1.

When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything seems to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.

Asked by michaelaccountsly 2 months ago

Cursor Automatically Enlarges when I Hovered Over the Bookmarks Icon

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal si… (read more)

While I was browsing an open tab I moved my cursor over to the Bookmarks icon and the cursor automatically enlarged itself. I expect the cursor to remain at its normal size when I hover over the bookmarks icon but instead it became larger. I cannot reproduce the error unfortunately.

Asked by Asaad 2 months ago

Can't use builtin webcam with Firefox

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the b… (read more)

M2 MacBook Air running macOS Ventura. When I open a website which wants access to my camera I am asked if I want to allow this. I say "Allow", and the light next to the builtin webcam turns green, but I see nothing in the camera sub-window on the webpage which was granted access. No error message, just no camera video is shown by the webpage. In the menu bar is a camera icon which I can click on and confirms I have "Allowed" camera access. Setting / Privacy / Permissions / Autoplay is set to Block Audio. I have verified the camera works with other apps (Photo Booth). How can I diagnose this?

Asked by axel45 2 months ago