• Archived

Half of the websites changed fonts randomly

Some of the websites I commonly use randomly changed fonts. Nothing was changed in the settings, this didn't happen to all the websites, most of them are like they were b… (read more)

Some of the websites I commonly use randomly changed fonts. Nothing was changed in the settings, this didn't happen to all the websites, most of them are like they were before. Any tips? Is it a bug in current version?

Asked by adomelis 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Restoring email data

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the t… (read more)

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Asked by kkiely31 1 year ago

Last reply by Stans 1 year ago

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POPUPS

How can I remove donation POPUPS. I installed Thunderbird a few weeks ago. Because of the excellent working mailbox, I immediately transferred a donation and then receive… (read more)

How can I remove donation POPUPS. I installed Thunderbird a few weeks ago. Because of the excellent working mailbox, I immediately transferred a donation and then received a friendly confirmation, but still those annoying POPUPS.

Asked by Dicky 1 year ago

Last reply by Wayne Mery 1 year ago

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Typing slowdowns

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a fe… (read more)

Recently (and during the writing of this) i have experienced typing lag in Firefox. My input gets processed and handled, but it takes a little while, sometimes up to a few seconds, for the text to appear or the changes to occur (think of sending messages). I am currently on Firefox version 106.0.5, and have tried doing a safe restart ("Troubleshoot mode"), but the problems persevered. I have tried clearning cookies, cache, browser and login history, but the problems persevered. I am also not using the windows cursor text color highlighting, which was submitted as a solution to a similar problem a year ago. Thank you if you can help!

Asked by jurian.remmen 1 year ago

Last reply by Terry 1 year ago

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accepting cookies on Android everytime

Hi there, i know this is not new but I want to know if somebody Figueres out a way around it: So every time I'm browsing Firefox i have to accept a cookies pop up from … (read more)

Hi there, i know this is not new but I want to know if somebody Figueres out a way around it:

So every time I'm browsing Firefox i have to accept a cookies pop up from every website i visit.. it's really anoying.

Is there any solution to automatically accept all without having to tap accept every time?

Thanks

Asked by Dave 1 year ago

Last reply by Paul 1 year ago

  • Archived

lỗi không bảo mật tại mozila nhưng không phải tại chrome

Tôi đang sử dụng trình duyệt mozilla khi tôi mở trang web của mình để xem trang của tôi về thuốc hen suyễn điều hướng không an toàn nhưng khi tôi mở nó bằng chrome thì kh… (read more)

Tôi đang sử dụng trình duyệt mozilla khi tôi mở trang web của mình để xem trang của tôi về thuốc hen suyễn điều hướng không an toàn nhưng khi tôi mở nó bằng chrome thì không có lỗi như vậy

Asked by micholhogen 1 year ago

Last reply by Paul 1 year ago

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Long tables rendered wrong.

In the old version you rendered tables correctly - MS-IE and Edge did not. In the present version you have - mysteriously - inherited their error - how has that happene… (read more)

In the old version you rendered tables correctly - MS-IE and Edge did not. In the present version you have - mysteriously - inherited their error - how has that happened? The problem: If a table is long, it is rendered in a very narrow column. The limit is somewhere between 215 and 259 rows. Example: http://danbbs.dk/%7Estst/slaegt_adelsvaaben/0_adelsvaaben.htm#R

 There is one table pr letter in the alphabeth, only letter S goes wrong. 

Best regards Steen Thomsen

Asked by steen.thomsen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (read more)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 1 year ago

Last reply by jcpw 1 year ago

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Office 365 oauth2 prompt: not properly displayed

Hi dear community, recently, a client company which provided me with an Exchange mailbox switched to "modern authentication", which caused my old configuration not to w… (read more)

Hi dear community,

recently, a client company which provided me with an Exchange mailbox switched to "modern authentication", which caused my old configuration not to work any longer.

I tried to change authentication method from "standard password" to "oauth2", as I have done it before with others, but I face a weirdly display password prompt (see screenshot1), with no field nor "ok" button.

Moreover, console contains error messages (see screenshot2) that I am not able to understand, but which seem related to the same web content displaying.

I tested accessing the same mbox with Apple Mail and it worked like a breathe, so it does not seem to come from the provider.

Version I use is: Thunderbird 102.3.3, on macOS (11.6.2, also tested on 12.6 without success). Cookies are accepted in Thunderbird parameters.

Any help would be very appreciated - please tell me if you need further info to analyze.

Benjamin

Asked by bth0mas 1 year ago

Last reply by manoj252 1 year ago

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 1 week ago

Last reply by zeroknight 6 days ago

  • Archived

Firefox takes up ever increasing memory when I have it open it for a while

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amoun… (read more)

I have Firefox as my default browser (running on Windows 10), but after I have it open for a while I start having performance problems with my laptop because of the amount of memory and CPU that Firefox is using. A few minutes ago, I was having significant response delay while using LinkedIn through Firefox.

As I write this, I still have two LinkedIn windows open plus this support window. Firefox is using 2,340 MB of memory. Firefox CPU usage bounces up to 30-35 % range for several minutes at a time.

Asked by geoff.shive 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Gmail folders in Thunderbird

Hello. I have my Gmail setup in Thunderbird and everything is working well for the most part. I just have a question about the way the Gmail folders are shown in Thunder… (read more)

Hello.

I have my Gmail setup in Thunderbird and everything is working well for the most part. I just have a question about the way the Gmail folders are shown in Thunderbird.

The Inbox is shown under the mail @gmail folder as I'd expect. But the other folders do not appear directly under it. Rather they're shown as "sub folders" under one called '[Gmail]'. Any idea why that is? See picture below. Thanks.

Asked by gfvalvo 1 year ago

Last reply by david 1 year ago

I have followed through the troubleshooting steps, but Thunderbird still doesn't connect to google. The imap connection times out.

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showin… (read more)

I migrated from a working profile when I upgraded from FC37 to FC39. I can see all the email that was in my account at the time I upgraded, but new messages aren't showing up. I have tried both imap.gmail.com and imap.googlemail.com. I saw each in some place or another. I am not being prompted to authenticate which I suspect is the source of the problem.

Asked by Kirby Kirby 4 months ago

Last reply by Matt 4 months ago