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How to move my data from my previous device to my current one?

Basically, I'm aware there's a quick option to transfer data between one browser to another as long as they are on the same device, but I wanna do the same for two differ… (read more)

Basically, I'm aware there's a quick option to transfer data between one browser to another as long as they are on the same device, but I wanna do the same for two different devices. I'd like to transfer my passwords, history, bookmarks, settings and themes. Is there a quick and easy way to do that?

Asked by Firanka Mipińska 2 months ago

INBOX problem moving Thunderbird files to a new computer on Win 11

I'm building a new laptop to replace my old, and have both installed Thunderbird on the new computer and have copied over the entire MAIL folder for my Profile. All my s… (read more)

I'm building a new laptop to replace my old, and have both installed Thunderbird on the new computer and have copied over the entire MAIL folder for my Profile.

All my subfolders appear and all seem to contain what they should...except my INBOX. The INBOX appears, but it is empty. The INBOX file that came over with what I migrated is around 2.9MB, so it sure isn't empty.

How do I fix this to be able to use my new laptop with my proper INBOX?

Thanks!

John Fusi [removed email and phone# from support forum]

Asked by jcf4 2 months ago

Archive from local folders to archive in local folders no longer works

I'm running Thunderbird 115.8.1 (64-bit). On Jan. 29 I left the beta program after several years to return to the release version because of problems with the beta at tha… (read more)

I'm running Thunderbird 115.8.1 (64-bit). On Jan. 29 I left the beta program after several years to return to the release version because of problems with the beta at that time.

Last year, still in TB Beta, I had switched my two email accounts from POP to IMAP. At that time I moved all my mail folders (except inbox, trash, and other system folders), and about 14 years of archives, to the Local Folders account to avoid the cost of storing them on a mail server. There were no problems. At year end I archived my 2023 emails from my folders in Local Folders to my archive in Local Folders, preserving the folder structure, and everything worked normally.

When I left TB Beta a month later I tried to replicate my folders, including the archive folder, in the new profile for TB 115. Then I manually moved folders from my TB beta profile to my new profile folder (C:/Users/billf/AppData/Roaming/Thunderbird/Profiles/84xm6dz9.default-release/Mail/Local Folders/). The folders showed up within Thunderbird, then some of them disappeared briefly but then reappeared. A few days later about 80% of my folders, including the archive folder, vanished completely and haven't returned. I checked the file system and they were gone.

Today I tried again, restoring several .sbd folders and .msf files - most importantly the archive - from my HD backup from mid-February when everything had seemed to be working. They're still in the file system - so far - but none of these folders are now visible in TB. The account settings for Local Folders don't mention archiving at all.

I hope someone can tell me how to get my old folders and especially the archive back, and stable. (As I rebuild my folder structure in TB I'm giving the folders new names so they won't be overwritten if my folders from January come back.)

Asked by Bill Falls 2 months ago

What is the significance of the yellow bar in the setup screen?

The setup screen popped up when I tried to start Thunderbird. I had to reset Windows 10 and doing so my Thunderbird disappeared. I am using High Contrast mode and somet… (read more)

The setup screen popped up when I tried to start Thunderbird. I had to reset Windows 10 and doing so my Thunderbird disappeared. I am using High Contrast mode and sometimes white text gets hidden in a background color. I was kind of expecting a text message. As I progressed through the set up screen I get error messages when I try to click on Done. Above the Done box is some blue text that I can't read clearly. The blue text generates a message about IMAP already being there when I click on Done. There appears to be no correct way to click on Done. When I click on Cancel my email pops up with Local Folders highlighted. When I click on Inbox it looks like every thing is back to normal. I do want to ask someone to add a vertical scrollbar to the setup screen. Otherwise I have to go through the Windows Setting screens to resize everything to get it to fit on my desktop. This also requires changing my font size for some reason. At this point I am becoming really frustrated with Windows 10 - which Mozilla has nothing to do with.

Asked by victorhart 2 months ago

Running the same 4 programs on 3 different PCs in different places, and need to remove one program in one PC.

I'm using Thunderbird 115.8.1 in 3 similar PCs in 3 different places, all running the same 4 programs. I need to remove just one of the programs from one of the PCs. W… (read more)

I'm using Thunderbird 115.8.1 in 3 similar PCs in 3 different places, all running the same 4 programs.

I need to remove just one of the programs from one of the PCs.

Will this do any damage to any of the 4 programs still running in the other 2 PCs?

Asked by robert.hyman1 2 months ago

pending downloads disappear

I've been facing a big issue with downloading files on firefox android, i have an android 11 and i have a good wifi connection. whenever i download a file it'll suddenly … (read more)

I've been facing a big issue with downloading files on firefox android, i have an android 11 and i have a good wifi connection. whenever i download a file it'll suddenly disappear once it reaches 50%, if i ever download an APK it won't download in the correct format, instead of having .apk at the end of the file it'll usually has some other codes or numbers

and i really hate how you can't view pending downloads in the download section, you can only view finished downloads and this can be very frustrating especially when you want to see what happened to the pending files. whenever i accidentally close the app it won't continue downloading the files ( i always get a notification for downloads, but when i close the app it disappears, this didn't happen before) however when i re-open the app i won't have any option to continue the download.

Asked by mao! 2 months ago

Old Settings on Firefox Not Available

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do… (read more)

I deleted Firefox from my Windows 11 computer because it was having issues. I reinstalled but I did not get back the same settings I have on my laptop. I have tried to do a complete uninstall and remove all Firefox files but, there are files attached to my Avast antivirus that I can't delete. Also when I down load it wont Sync. Firefox is my browser of preference and I do not want to use another browser. I should also note that Firefox has been completely removed from program files, program files(x86) as well as program data but there are still file in Avast and Windows. See picture attached. Help I really love Firefox

Asked by reality.pro 2 months ago

file sheet

I think I have been hacked content://com.google.android.apps.docs.storage.legacy/enc%3Dencoded%3Dw7-Zwnh-twAbqPU8A49Sbwzkyh3YFBXzaxwTQLIT-3QCVwwR3r2yFTpK6l7OmPA%3D … (read more)

I think I have been hacked content://com.google.android.apps.docs.storage.legacy/enc%3Dencoded%3Dw7-Zwnh-twAbqPU8A49Sbwzkyh3YFBXzaxwTQLIT-3QCVwwR3r2yFTpK6l7OmPA%3D

Asked by Bobbie Ledvina 2 months ago

Email help with new laptop

Hi, I just got a new laptop and installed Thunderbird, which I've had for years. Tons of contacts, using two email addresses. One is with Spectrum and the other is throu… (read more)

Hi,

I just got a new laptop and installed Thunderbird, which I've had for years. Tons of contacts, using two email addresses. One is with Spectrum and the other is through Bluehost (my website).

I was able to figure out how to download the emails from Spectrum, but when I click on email, I get empty box, no details within the email. What happened?

Also, I don't have any contacts. Where did all my contacts go?

Please help. Email is my lifeblood with work. I'm also self-employed, so no technical help from employer.

Thanks so much, Patti P.S. Would love to speak to a human if at all possible. This is so challenging for me.

Asked by Patti Handy 2 months ago

récupérer mon compte mail

I don't understand inglish, sorry bonjour, je viens de changer de PC et je n'arrive pas à mettre mon compte mail live.fr dans thunderbird J'y ai des archives importantes … (read more)

I don't understand inglish, sorry bonjour, je viens de changer de PC et je n'arrive pas à mettre mon compte mail live.fr dans thunderbird J'y ai des archives importantes pour moi. Pouvez-vous m'aider? merci

Asked by chaumillon.pascal 2 months ago

Discrepancy in Email Counts After Account Migration

Hi, I recently migrated two of my email accounts to a new laptop using Thunderbird, and I've encountered an issue with the search functionality. Although I can successfu… (read more)

Hi,

I recently migrated two of my email accounts to a new laptop using Thunderbird, and I've encountered an issue with the search functionality. Although I can successfully search and find emails, the count for emails "To me" and "From me" incorrectly shows as "0" despite there being visible emails that were sent from my old laptop. This issue is affecting my ability to track sent and received emails accurately. Could you please assist me in resolving this discrepancy?

Thank you for your assistance.

Asked by Hunain Rana 2 months ago