All Products Support Forum

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

I post or write something on my homepage. I then want to share my post to groups I belong to. I hit the share button and get this new and poorly designed response to share. I go to the 'group' share icon. It then lists the groups I'm a member of. So far so good. I then click on one of my groups that I want to share the post with. I get a response, like previously before this new change, allowing to write something to the group along with the post/image I want to share. But there is no 'share' button that allows me to share the post. When this hideous new change came into effect there was a sliver of blue at the bottom, obviously from the share button, and clicking on this allowed me to share my post. Unfortunately, the next day when I attempted to share my post, the blue sliver disappeared and there was no way I could share it to a group. For some reason I cannot take a screenshot of what I'm writing about. Your thoughts?

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu and delete the email that way. Other times I cannot delete. If I come back later, I can usually delete again. How can this be fixed? Thank you.

How default new page sites are selected? Is it possible to propose a new one?

I thought that featuring https://www.openstreetmap.org/ may be interesting (it is a Wikipedia of maps - with open data dataset contributed by various people, that anyone can edit and is already quite useful).

I think that it may be of interest for Firefox users.

Disclaimer: I am significantly active in OSM community

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total number and the number of unread messages are normally displayed, and in the message list, the unread are highlighted. I was using a filter for something else totally unrelated, and suddenly I began seeing only total e-mail number, and the unread are no longer highlighted. The unread are still highlighted in my other folders. Is there some way to get the unread messages in my primary inbox marked again? Otherwise I often don't know which to read. I'm talking about thousands of messages, not just a few! Thank you.

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Hello i work on fesco bill website and Experiencing trouble with my site's responsiveness on Firefox. Seeking advice and solutions from the community. Your assistance is greatly appreciated!

When I delete a message, I would like to stop TB from automatically opening the next (or previous) email.

I have seen this question asked several times over the years but none of the suggested ways (mostly add-ons) work anymore. One add-on was called Mail Tweak and another was called Deselect On Delete but neither is currently available.

Is there a way to do this today?

I can no longer play any podcast since upgrade to 125.0.3 The arrow/button to play any podcast is neutral, is not active. Or, on spotify if finding a podcast on gardening, clicking the play button plays something on a completely different topic.

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a year. Please help me.

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked as incompatible including "NestedQuote Remover" and "Unmangle Outlook Safelinks". Removing and uninstalling them solves nothing. Indeed, the button to install from the market does not work. I had to save to and then install from a local file to test this.

I am not in trouble-shooting mode, but I have found that "Load Temporary Add-on" in debugging works for the current session.

(I tried searching Google and this forum to no avail.... only turning up irrelevant thread about older versions, Firefox etc.)

I am running Windows 10 (64-bit) Version 22H2 OS build 19045.4355 with the Firefox browser v125.0.3 and since updating to the latest Firefox version I am no longer able to load more than 17 Tradingview tabs and the Tradingview tabs I do upload take a long to to refresh or to save changes too. I do not have this issue using other browsers.

My Yahoo IMAP account in Thunderbird no longer has any email showing in the Sent folder. There's plenty of mail in Yahoo Sent mail in the browser, but it's not finding its way into Thunderbird. I tried the Repair option, but I just get a typical message that I often see for Yahoo:

"The current operation on 'Inbox' did not succeed. The mail server for account Yahoo responded: [SERVERBUG] UID FETCH Server error - Please try again later."

The Yahoo account shows Sent mail in my iPhone. The Thunderbird Sent folder was seeing messages as recently as last week, so this seems to be a new problem, and I don't know if it's something that I did wrong by mistake. Thanks for any help.

It takes forever for my home page (MSN) to load when I first start Firefox. Can that process be speeded up? I suspect there's a way to get my home page to load faster. Can someone help? Thank you, Firefox.