thunderbird 115.10.1 for mac - There are two type of folders and one of them can not be deleted

In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here i… (read more)

In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here in res and purple) . I am unable to delete the rectangular folder that appear permanent and I don't even know how it was created as I used the same command "new folder" under the inbox or "new subfolder" under a yellow folder - I hope that this is clear : I want to delete the rectangular folders when needed

Asked by Jean Michel Krief 6 days ago

403 and 404 errors on firefox started 4.29.24

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/p… (read more)

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/pages work fine with Chrome. There were no changes by by myself to my firefox installation, not any antivirus changes.

Within the last hour today everything is working properly. What is going on? jn

Asked by buy21 6 days ago

Latest message does not show in Inbox list.

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to s… (read more)

Whenever I open TB (115.10.1) new messages download. The problem is the newest message topic is in the Inbox list but it is hidden behind the column headings. I have to scroll the list down one message to see the newest message. Why is this?

Asked by idahouser 6 days ago

Firefox is having trouble playing multiple sounds at once.

I've had this issue ever since switching to a new laptop. This issue is specifically within Firefox (I have tested this in other browsers and programs, and the issue isn'… (read more)

I've had this issue ever since switching to a new laptop. This issue is specifically within Firefox (I have tested this in other browsers and programs, and the issue isn't there. Everything else works perfectly fine!)

Essentially, whenever Firefox plays multiple sounds at the same time (for example, I use both youtube and discord in-browser) the second sound will briefly mute the other sound. (Going back to the discord-youtube example, if I am watching a youtube video and recieve a discord notification, the youtube video will pause for about half a second.) Or if a site has background audio but also plays a short audio clip when certain elements are clicked, for example, it will cause this "overlapping" issue. Again, this issue is only within Firefox.

I am using Windows 11 if that helps. I've already tried using a Firefox Refresh and peeking in about:config but I'm totally lost as to what I can try next, since I can't find any other examples of people with this issue online. Sometimes the issue briefly fixes itself but then reappears.

Asked by wygolvillage 6 days ago

Firefox Kiosk does not appear when I log in but does when I start it manually from the GNOME x-terminal

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I… (read more)

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I can run "firefox --kiosk" and Firefox runs in kiosk mode with no issue.

I have made some changes in the "about:config" part of Firefox. I have also made some changes to the Ubuntu keyboard shortcut list. There is only one user created on this system and I have configured Ubuntu to login this user automatically upon reboot.

However, if I setup Firefox --kiosk to start automatically (I use the gnome-session-properties application to achieve this) and then reboot, Firefox does run, but it does not appear on the screen. If I enter the "switch windows" keyboard shortcut (ALT-TAB), the Firefox kiosk appears.

So, is this something I can fix by changing the Firefox configuration, or is it an Ubuntu configuration change. If so, can anyone tell me what I should do, or have an idea how to debug this?

Asked by srednausab 6 days ago

Videos won't play or show error sign

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch… (read more)

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch won't load, other sites show Error Code: 102630. This is only a problem on my browser on my windows pc I have. On mobile the browser works great and has no problem showing videos so it a problem for my pc browser.. I've tried all of the steps, i've updated, i checked drm and even went into config to check there. But nothing works, it still can't load videos. I have version 125.0.3 and for me it's the latest one. I even turned off all of my add-ons to check if it works or not but nothing there either. It worked before, just now the latest two months it hasn't. What can I do in order for the videos to load? Thank you for your time.

Asked by Banilemim 6 days ago

Combining 2 Firefox accounts

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replac… (read more)

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replacement email/account is already in use. How do I get around this?

Asked by RJL_web1 6 days ago

Can't access 'calendars' on Firefox for Android

Hello, I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone… (read more)

Hello,

I can't access to 'calendars' on Firefox for Mobile (to boook an appointement or check schedule in exemple). Works fine on Chrome and used to work on an old phone with Firefox. Disabling extensions did nothing.

I'm running out of ideas.

Asked by Draco 5 days ago

Google search results page

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I sea… (read more)

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Asked by alison0997 5 days ago

Firefox keeps downgrading?

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I the… (read more)

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I then run "firefox -allow-downgrade" from the command prompt and everything works fine... for a few days, when it happens all over again. This only started happening a couple of weeks ago, but it's getting really annoying. How do I stop it (short of using something like Waterfox or Brave).

Asked by peter.dell 1 week ago

Last reply by peter.dell 5 days ago

setting up a new email address using my own domain which is set to point to my gmail address

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thund… (read more)

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

Asked by guytec.tg 1 week ago

Last reply by guytec.tg 5 days ago

Folder structure in Thunderbird

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I w… (read more)

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I was no longer able to get emails and the new company took me through and reset Thunderbird setup,,,once that was done all my folder structure disappeared, and all the info stored in the folders... I have been trying to sort it out, but the company has not been able to do so...and today they suggested to contact Thunderbird to see if they could help... Thank you in anticipation Franco

Asked by Franco Smargiassi 5 days ago

Sending gmail emails on TB failed but receiving OK

Hi, like other users on this help service, I recently lost the ability to send smtp gmails on one specific gmail account, but receiving emails was OK. Every attempt to se… (read more)

Hi, like other users on this help service, I recently lost the ability to send smtp gmails on one specific gmail account, but receiving emails was OK. Every attempt to send brought a "send failed - enter new password" dialog box. I looked at a great number of "solutions" before I found one which almost worked, but I have modified/clarified it and post it here for others to try. First off, look at passwords in Settings, and check that you have an 0Auth2 password - very long and not anything you chose. Then go to Server settings, scroll down the left hand pane past all the accounts listed until you find "Outgoing Server (SMTP) and click on it. This lists your outgoing SMTP accounts. Highlight the one for the account which is not sending and click on "Edit" Change the authentication method to 0Auth2. OK your way back. Now go back to your displayed passwords and copy the 0Auth2 password from the incoming password box and paste it in the SMTP password box for the problem account. Now close TB and restart. When I did all this, it began to send emails again. Hope it helps someone else.

Asked by jfdi 6 days ago

Strange - some folders open expanded but others do not and different each session!

I am running Supernova version 115.5.2 and have a strange situation (maybe it's normal) when opening it. If I have received any emails for any account in a previous sess… (read more)

I am running Supernova version 115.5.2 and have a strange situation (maybe it's normal) when opening it.

If I have received any emails for any account in a previous session, then when I open a new session, the folders for these accounts open expanded and other accounts that did not receive any emails, remain collapsed.

I know there are others who have various issues regarding all folders expanded or collapsed but in Thunderbird before Supernova, I always collapsed all my folders and opened a new session with everything collapsed.

So can anyone tell me how to set-up Supernova so that when I collapse all my folders at the end of a session, a new session will open with all the folders still collapsed?

Thanks.

Asked by Hawkeye58 4 months ago

Last reply by Hawkeye58 5 days ago

AVG browser not shown on drop-down menu

I have made Firefox my default browser and am attempting to import my bookmarks from my AVG browser. However, when the choice menu appears, all browsers are shown except … (read more)

I have made Firefox my default browser and am attempting to import my bookmarks from my AVG browser. However, when the choice menu appears, all browsers are shown except AVG. Any help appreciated. TIA.

Asked by eric.rowland 5 days ago

Event synced from Google Calendar has wrong time.

According to thunderbird, this event starts at 10:30 (second image) and runs until 11am (end time is correct. Google calendar correctly has this event as starting at 1… (read more)

According to thunderbird, this event starts at 10:30 (second image) and runs until 11am (end time is correct.

Google calendar correctly has this event as starting at 10:00 (first image) running until 11am. This event is synced with google calendar and my outlook calendar (outlook has it as 10:00 as well).

It's not a time zone issue because the start time is off by 30 minutes and the end time is right. Any idea what's going on?

(Clearly a calendar sync that gets the times wrong isn't so useful.)

Asked by firefox2089 5 days ago