All Products Support Forum

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Locking this thread, please continue here: [/questions/1439889]
Hi

I downloaded firefox but it's not working it's keep giving me error.

Anyone please

duplicate of /questions/1443809 thread.

I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions ?

Blaine McKearney, [removed email and phone# from public support forum] Calgary, Alberta , Canada .

Hello! I want to make a new totally clean installation of TB to get rid of the grey/italic folders issue (the folders and it's structure is correct on the IMAP server and as well display in K9 Mail on my mobile and none of the solutions posted here, such as renaming the folders etc. did work). What I did so far: - Uninstalled TB - Deleted the profiles folder in the user folder (both in "local" and "roaming") - Deleted remaining TB folders in "ProgramData" and "Program Files (x86)" - Emptied trash bin - Restarted

But... After installation the old folder incl. the grey/italic folders appear again.

Does TB store under different names the previous profiles? How do I force TB to load totally new the folder structure as it is on the server?

Any hints are mostly welcome!

Best, Wolfram

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders.

I have five email accounts in TB, and use unified folders. In the previous version, if I clicked on a single account under Inbox, I would see emails in the inbox for just that account. Clicking on the top-level Inbox node would show me all emails in the inboxes of all five accounts.

However, in v102, when I click on the top-level Inbox node, the messages panel does not change. Whatever was there before remains.

If I click on the top-level Inbox node, then restart TB, which starts it up with that node selected, I get a panel that has various buttons for setting things up, about TB, etc.

Is there a way to go back to the old behaviour, and have the top-level Inbox node show all inbox messages?

Thanks

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh

For reasons that will likely never be known Thunderbird stopped yesterday. Clicking on the icon showed the spinning icon for a second or two and then ended without the application starting. It had been running flawlessly for several years.

I checked with task manager, nothing from Thunderbird. I restarted. Same problem.

So, I found and installed the beta version which is working fine but I've lost my address book and message filters.

I can re-create the filters easily, but would prefer not to have to re-create the addresses. Is there a way to find the old address book(s) and use them?

Thanks -dmd-

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this feature?

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.

All the posts suggest

 Please see https://www.mozilla.org/en-US/thunderbird/all/

but that just offers the latest version (current 91.9.1) which won't run on El Capitan.

Other posts tell you to look at

 https://www.thunderbird.net/en-US/thunderbird/releases/

but that only gives you the release notes for the older versions, without any download links.

How do you get the older versions?